System for providing personalized telephone calling features

• US 5,222,125 A
• Filed: 09/03/1991
• Issued: 06/22/1993
• Est. Priority Date: 09/03/1991
• Status: Expired due to Term

• Current Assignee: American Telephone & Telegraph Company (AT&T, Inc.)
• Original Assignee: AT&T, Inc.
• Inventors: Lakshmi-Ratan, Ramnath A., Furman, Daniel, Frome, Francine S., Renger, Bernard S. L., Kravitz, Philip S., Creswell, Carroll W., Rotondo, John A., Lanning, Steven G.
• Primary Examiner(s): Dwyer, James L.
• Assistant Examiner(s): TSANG, FAN S
• Application Number:
  US07/754,109
• Time in Patent Office: 658 Days
• Field of Search: 379/67, 379/88, 379/89, 379/201, 379/207, 379/112, 379/114
• US Class Current: 379/114.05
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/90 using Intelligent Networks [IN] or Advanced Intelligent Networks [AIN]
• CPC Class Codes: H04M 2215/016 Billing using Intelligent Networks [IN] or Advanced Intelligent Networks [AIN]
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04M 3/4228 in networks
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/1313 Metering, billing
• CPC Class Codes: H04Q 2213/13256 Call screening
• CPC Class Codes: H04Q 2213/13282 Call forward, follow-me, call diversion
• CPC Class Codes: H04Q 2213/13541 routing
• CPC Class Codes: H04Q 2213/13547 subscriber, e.g. profile, database, database access
• CPC Class Codes: H04Q 3/0016 Arrangements providing connection between exchanges
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking

Abstract

A common adjunct switch integrated with a telecommunications network and associated with a plurality of predetermined telephone numbers prefixed by a common code is provided with a facility which allows telephone subscribers that are assigned respective ones of the telephone numbers to personalize the way in which they receive long distance telephone calls. For example, such a subscriber may program his/her associated service record to put into effect call forwarding or call screening. In addition, each such subscriber may be associated with one or more caller identification numbers, in which a caller identification number is used to determine whether a call placed to a service number is billed to the called subscriber or the calling party.

Claims

1. An arrangement for providing a personalized calling service in a telecommunications network formed form a plurality of switches interconnected via respective communications paths, said arrangement comprising

means for associating a plurality of service telephone numbers with respective subscribers of said service,

means for associating said subscribers with respective groups of caller identifiers such that each of said subscribers may specify a particular call treatment for each caller identifier forming the respective one of said groups, and

means, responsive to receiving from one of said switches a telephone call associated with one of said plurality of service numbers and responsive to receipt of an associated caller identifier, for processing said telephone call in accordance with the call treatment specified for the received caller identifier.

2. The arrangement set forth in claim 1 wherein each of said subscribers is associated with a unique personal identification number, and wherein said arrangement further comprises

a memory having a plurality of memory locations for the storage of data records associated with respective ones of said plurality of service telephone numbers, each of said records comprising a plurality of fields, at least one of said fields of each of said records containing said associated personal identification number, and wherein said means for processing includes means

for prompting a caller to enter a personal identifier and for receiving an entry when it is so entered, and

means, responsive to receipt of said entry, for then determining whether the caller is one of said subscribers based on whether said entry compares with the personal identification number stored in an associated record identified by said one of said plurality of service telephone numbers.

3. The arrangement set forth in claim 2 wherein said means for determining includes

means, operative in the event that said entry does not compare with the personal identification number associated with said one service telephone number, for then billing said telephone call to said one subscriber based on whether said entry compares with one of the caller identifiers forming the respective one of said groups of caller identifiers.

4. The arrangement set forth in claim 2 wherein said means for determining includes means, operative in the event that said entry compares with the associated personal identification number, for then transmitting a menu of options to the caller, said options including an option to place a telephone call and wherein said means for transmitting includes

means, operative following said transmission of said menu and responsive to receipt of an entry selecting said option to place a telephone call, for then transmitting a message requesting said caller to enter a called destination, and

means for establishing via said network a telephone connection to either (a) a first telephone station set associated with said caller or (b) a second telephone station set if, in response to said destination request, said caller respectively enters a signal identifying said associated first telephone station or a telephone number identifying said second telephone station set.

5. The arrangement set forth in claim 4 wherein said means for establishing includes means for billing said telephone call to said one subscriber'"'"'s associated service telephone number.

6. The arrangement set forth in claim 4 wherein said means for establishing includes

means, responsive to said telephone call being terminated, for retransmitting said menu to said caller.

7. The arrangement set forth in claim 4 wherein said menu includes a call forwarding option and wherein said means for transmitting further includes

means, operative following said transmission of said menu and responsive to receipt of any entry selecting said call forwarding option, for then transmitting over said telephone connection a message requesting said caller to enter a call forwarding telephone number,

means, responsive to receiving from said caller via said telephone connection a signal identifying a calling telephone station or receiving a telephone number identifying another telephone station set, for respectively storing in another field of the associated record the telephone number of said calling station set or the telephone number identifying said another telephone station set, and

means, thereafter operative and responsive to receipt of another telephone call from a caller other than said one subscriber, for extending said another telephone call to the telephone station set identified by the contents of said another field of the associated record.

8. The arrangement set forth in claim 4 wherein said menu includes a call screening option and wherein said means for transmitting includes.

means, operative following said transmission of said menu and responsive to receipt via said telephone connection of an entry selecting said call screening option, for then transmitting over said telephone connection a message requesting entry of a caller identifier, and

means, responsive to receipt of said caller identifier via said telephone connection, for storing the received caller identifier in another field of the associated record, and

means, thereafter operative and responsive to receipt of another telephone call from a caller other than the associated one of said subscribers, for extending said another call to a telephone station set associated with said one subscriber only if the originator of said another call enters a caller identifier which compares with the caller identifier stored in said another field of the associated record.

9. The arrangement set forth in claim 4 wherein said menu includes an option to change individual ones of the caller identifiers forming the group associated with said one service telephone number, and wherein said means for transmitting includes

means, operative following said transmission of said menu and responsive to receipt via said telephone connection of an entry selecting said option to change said caller identifiers, for transmitting over said telephone connection an announcement identifying each of the caller identifiers forming the respective one of said groups, and

means, operative following the announcement of each of said caller identifiers and responsive to receiving via said telephone connection a new caller identifier entered by said caller in response to the last announced caller identifier, for then substituting in the associated record said new caller identifier for said last announced caller identifier.

10. The arrangement set forth in claim 7 further comprising a voice message system disposed in association with said network, and wherein said means for extending includes

means, operative following said extension of said another telephone call to said identified telephone station set and responsive to an absence of an indication that said identified telephone station set has gone off-hook, for then transmitting to the caller via said another telephone call an announcement providing an option to establish a connection to said voice message system, and

means, responsive to receipt of a signal indicating that said caller has selected said option, for establishing via said network a connection to said voice message system so that said caller may enter thereat a voice message for said one subscriber.

11. The arrangement set forth in claim 10 wherein said menu includes an option to access via said network said voice message system and wherein said means for transmitting includes

means, operative following said transmission of said menu and responsive to receipt via said telephone connection of another signal indicating that said one subscriber has selected said option, for connecting said one subscriber to said voice message system so that said one subscriber may interact with said voice message system to obtain voice messages stored thereat and addressed to said one subscriber.

12. A method of providing personalized calling services in a telecommunications network formed from a plurality of interconnected switches, said method comprising the steps of

associating a plurality of service telephone numbers with respective subscribers of said service,

associating said subscribers with respective groups of caller identifiers such that each of said subscribers may specify a particular call treatment for each caller identifier forming the respective one of said groups, and

responding to receipt of a telephone call associated with one of said plurality of service numbers and to receipt of an associated caller identifier, by processing said telephone call in accordance with the call treatment specified for the received caller identifier.

13. The method set forth in claim 12 wherein each of said subscribers is associated with a unique personal identification number, and wherein said method further comprises the step of

storing in a memory data records associated with respective ones of said plurality of service telephone numbers, in which each of said records comprises a plurality of fields,

storing in one of said fields of each of said records the associated personal identification number, and wherein said step of processing includes the step of

prompting a caller to enter a personal identifier and receiving an entry when it is so entered, and

responding to receipt of said entry by determining whether said caller is one of said subscribers based on whether said entry compares with the personal identification number stored in an associated record identified by said one of said plurality of service telephone numbers.

14. The method set forth in claim 13 wherein the step of responding to receipt of said entry includes the step of

responding, in the event that said entry does not compare with the personal identification number associated with said one service telephone number, by then billing said telephone call to said one subscriber based on whether said entry compares with one of the caller identifiers forming the respective one of said group of called identifiers.

15. The method set forth in claim 13 wherein the step of determining includes the step of

responding, in the event that said entry compares with said personal identification number, by transmitting a menu of options to the caller, said options including the option to place a telephone call, and wherein said step of transmitting includes the step of responding to receipt of a request from said caller requesting the option to place a telephone call by transmitting over a telephone connection to said caller a message requesting said caller to enter the destination of said telephone call, and

establishing via said network a telephone connection to either (a) a first telephone station set associated with said caller or (b) a second telephone station set if, in response to said destination request, said caller respectively enters a signal identifying said associated first telephone station or enters a telephone number identifying said second telephone station set.

16. The method set forth in claim 15 wherein said step of establishing includes the step of billing said telephone call to said one subscriber'"'"'s associated service telephone number.

17. The method set forth in claim 15 wherein said step of establishing includes the step of

responding to said telephone call being terminated by retransmitting said menu to said caller.

18. The method set forth in claim 15 wherein said menu includes a call forwarding option and wherein said step of transmitting includes the steps of

responding, following said transmission of said menu, to receipt via said telephone connection of an entry selecting said call forwarding option by transmitting over said telephone connection a message requesting said caller to enter a call forwarding telephone number,

responding to receipt via said telephone connection of a signal identifying a calling telephone station or receipt of a telephone number identifying another telephone station set by respectively storing in another field of the associate record the telephone number of said calling station set or the telephone number identifying said another telephone station set, and

therafter responding to receipt of another telephone call from a caller other than said one subscriber, by extending said another telephone call to the telephone station set identified by the contents of said another field of said associated record.

19. The method set forth in claim 15 wherein said menu includes a call screening option and wherein said step of transmitting includes the steps of

responding, following said transmission of said menu, to receipt via said telephone connection of an entry selecting said call screening option, by transmitting over said telephone connection a message requesting entry of a caller identifier, and

responding to receipt via said telephone connection of a caller identifier of the respective one of said groups of caller identifiers, by storing the received caller identifier in another field of the associated record, and

responding thereafter to receipt of another telephone call from a caller other than said one subscriber by extending said another telephone call to a telephone station set associated with said one subscriber only if the originator of said another call enters a caller identifier which compares with the caller identifier stored in said another field of said associated record.

20. The method set forth in claim 15 wherein said menu includes an option to change individual ones of the caller identifiers forming the group associated with said one service telephone number, and wherein said step of transmitting said menu of options includes the steps of

responding, following said transmission of said menu to receipt via said telephone connection of an entry selecting said option to change said caller identifiers, by transmitting over said telephone connection an announcement identifying each of the caller identifiers forming the respective one of said groups, and

responding, following the announcement of each of said caller identifiers, to receipt via said telephone connection of a new caller identifier entered by said caller in response to the last announced caller identifier by substituting in the associated record said new caller identifier for said last announced caller identifier.

21. The method set forth in claim 18 further comprising the step of providing a voice message system disposed in association with said network, and wherein said step of extending includes the steps of

responding, following said extension of said another telephone call to said identified telephone station set, to an absence of an indication that said identified telephone station set has gone off-hook by transmitting to the caller of said another telephone call an announcement providing an option to establish a connection to said voice message system, and

responding to receipt of a signal indicating that said caller has selected said option by establishing via said network a connection to said voice message system so that said caller may enter thereat a voice message for said one subscriber.

22. The method set forth in claim 21 wherein said menu includes an option to access via said network said voice message system and wherein said step of transmitting includes the step of

responding, following said transmission of said menu, to receipt via said telephone connection of another signal indicating that said one subscriber has selected said option, by connecting said one subscriber to said voice message system so that said one subscriber may interact with said voice message system to obtain voice messages stored thereat and addressed to said one subscriber.