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Computer aided real-time decision support system and method

  • US 5,267,148 A
  • Filed: 02/06/1990
  • Issued: 11/30/1993
  • Est. Priority Date: 02/27/1989
  • Status: Expired due to Fees
First Claim
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1. A decision support system for inputting and outputting information useful for assisting a customer in making decisions related to securities dealing while referring to substantially identical display information as that for a dealer and/or trader, the system comprising:

  • a computer for obtaining text information necessary for the dealing of securities in accordance with input information corresponding to said securities, and outputting said text information necessary for the dealing of said securities;

    a communication network connected to said computer for transferring the text information and voice information;

    a first terminal device used by said dealer and/or trader and connected to said communication network for displaying said text information necessary for the dealing of said securities supplied from said computer, and for inputting and outputting the voice information;

    a second terminal device used by said customer and connected to said communication network for displaying said text information necessary for the dealing of said securities supplied from said computer, and for inputting and outputting said voice information to and from said first terminal device via said communication network;

    a knowledge data base connected to said computer for storing dealing conditions regarding said securities of said customer; and

    ,a communication management frame for grouping communication counterparts into groups and for managing a communication request to determine from which customer the communication request is received;

    wherein if the input information regarding said securities satisfies said dealing conditions stored in said knowledge data base, said computer outputs, to said first terminal device via said communication network, customer information regarding said customer and corresponding to said dealing conditions and said test information necessary for the dealing of said securities, and,further wherein priority information is provided to said dealer and/or trader to determine which of a plurality of customer terminals connected to said communication network is to be selected as a counterpart terminal for one to one communication based on a condition of said knowledge data base and the state of said communication management frame and to establish a one-to-one communication with a customer having a high priority.

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