Methods of automatically rerouting an incoming telephone call placed over a network

• US 5,274,700 A
• Filed: 09/21/1992
• Issued: 12/28/1993
• Est. Priority Date: 11/27/1989
• Status: Expired due to Term

• Current Assignee: MPL Applications LLC (Intellectual Ventures LLC)
• Original Assignee: Unifi Communications Corporation
• Inventors: Gechter, Jerry, Fried, Jeffrey A., Andrews, G. Wayne, Pokress, Robert L.
• Primary Examiner(s): Dwyer, James L.
• Assistant Examiner(s): MATAR, AHMAD
• Application Number:
  US07/947,943
• Time in Patent Office: 463 Days
• Field of Search: 379/210, 379/211, 379/212, 379/201, 379/214, 379/142, 379/93, 379/94, 370/110.1
• US Class Current: 379/211.01
• CPC Class Codes: H04M 2203/6018 Subscriber or terminal logon/logoff
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/5125 with remote located operators
• CPC Class Codes: H04M 3/5158 in combination with automated outdialling systems devices for signalling identity of wanted subscriber H04M1/26
• CPC Class Codes: H04M 3/5175 Call or contact centers supervision arrangements
• CPC Class Codes: H04M 3/523 with call distribution or queueing
• CPC Class Codes: H04M 3/5235 Dependent on call type or called number [DNIS]
• CPC Class Codes: H04M 3/5237 Interconnection arrangements between ACD systems
• CPC Class Codes: H04Q 11/0428 Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
• CPC Class Codes: H04Q 2213/13072 Sequence circuits for call signaling, ACD systems
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13141 Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 2213/13209 ISDN
• CPC Class Codes: H04Q 2213/13337 Picturephone, videotelephony
• CPC Class Codes: H04Q 2213/13385 Off-net subscriber
• CPC Class Codes: H04Q 2213/13389 LAN, internet

Abstract

A method of rerouting of telephone calls from a call receiver device to a call destination device using incoming call notification messages sent from the call receiver device to the call destination device, respond signals sent from the call destination device to the call receiver device, and calling line identification of the incoming call.

Claims

1. A method of automatically rerouting an incoming telephone call placed over a network and routed to a call receiver device connected to said network, said network presenting switching and call control capabilities to external devices, comprising

receiving an incoming telephone call signal from said network at said call receiver device connected to said network, said call receiver device being independent of and external to said network,

sending an incoming call notification message generated at said call receiver device to one of a plurality of call destination devices connected to said network, said call notification message being provided to and communicated through said network and being received at said one call destination device,

sending a response signal generated at said destination device in response to said incoming call notification message to said call receiver device after receiving said incoming call notification message, said response signal being an explicit backward acknowledgement provided to and communicated through said network and being received at said call receiver device, and

rerouting said incoming call to one of said plurality of call destination devices, said rerouting being conditioned on receipt of an appropriate said response signal.

2. The method of claim 1 further comprising determining whether said response signal indicates an acceptable response, and, if so, connecting said incoming call to said destination device after receiving said response signal at the call receiver device.

3. The method of claim 1 wherein said incoming call notification signal is a call pending signal.

4. The method of claim 2 wherein said incoming call notification signal is a call pending signal.

5. The method of claim 2 wherein said incoming call is not connected to said destination device until after answering of a call at said destination device.

6. The method of claim 5 wherein a tone is provided by said call receiver device prior to connection of said incoming call to said destination device to indicate to said destination device when the tone ends that said incoming call has been connected to said destination device.

7. The method of claim 2 wherein said destination device has sign-on and not-sign-on conditions in which it can receive calls, and wherein said destination device, when in a sign-on condition, will only respond to incoming calls that have been directed to it by said call receiver device.

8. The method of claim 2 wherein said incoming call notification message conveys information as to the nature of said incoming call from said call receiver device.

9. The method of claim 2 wherein said incoming call notification message and said response signal are transmitted according to the X.25 standard.

10. The method of claim 2 wherein said response signal identifies the incoming call, thereby providing a verification of identity of the incoming call.

11. The system of claim 1 wherein said call receiver device and said destination devices are connected to said network via network service interfaces, and wherein said incoming call notification signal and said response signal are transmitted via said network service interfaces over said network.

12. The system of claim 1 wherein said network is a combination of networks.

13. A method of automatically rerouting an incoming telephone call placed over a network and routed to a call receiver device connected to said network, said network presenting switching and call control capabilities to external devices, comprising

receiving an incoming telephone call signal from said network at said call receiver device connected to said network, said call receiver device being independent of and external to said network,

sending a pre-notification message generated at said call receiver device and conveying information as to the nature of the incoming telephone call from said call receiver device to one of a plurality of call destination devices connected to said network, said call prenotification message being provided to and communicated through said network and being received at said one call destination device,

deciding by said destination device whether to accept or reject said incoming call based upon said information in said pre-notification message, and

rerouting said incoming call to said destination device.

14. The method of claim 13 wherein said destination device has sign-on and not-sign-on conditions in which it can receive calls, and wherein said destination device, when in a sign-on condition, will only respond to incoming calls that have been directed to it by said call receiver device.

15. The system of claim 13 wherein said call receiver device and said destination device are connected to said network via network service interfaces, and wherein said prenotification message is transmitted via said network service interfaces over said network.

16. The system of claim 13 wherein said network is a combination of networks.