Computer-based classified ad system and method

• US 5,283,731 A
• Filed: 12/23/1992
• Issued: 02/01/1994
• Est. Priority Date: 01/19/1992
• Status: Expired due to Fees

• Current Assignee: EC Corp.
• Original Assignee: EC Corp.
• Inventors: Dettmann, Terry R., Lalonde, James E.
• Primary Examiner(s): Envall, Jr., Roy N.
• Assistant Examiner(s): Tkacs, Stephen R.
• Application Number:
  US07/995,798
• Time in Patent Office: 405 Days
• Field of Search: 364/400, 364/401, 379/67, 379/71, 379/88, 379/89, 395/600
• US Class Current: 705/1.1
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: H04M 1/645 with speech synthesis
• CPC Class Codes: H04M 3/42008 Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
• CPC Class Codes: H04M 3/48 Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

A computerized classified ad system and method. The system comprises a data processor including means for creating an ad database comprising a plurality of ads, each ad containing text data describing an item to be made available through the system. In a first aspect, the data processor also includes means for receiving profile data describing an item sought from others through the system, and for comparing the profile data to the ads and for generating text output data when matches are found. An interactive voice response system converts the text output data into a voice message. In a second aspect, the data processor includes means for creating a want ad database comprising want ads that contain data describing items sought through the system and delivery data such as a buyer'"'"'s phone number. When a new ad is placed in the ad database, it is also compared to the want ads. If a match is found, the system generates output data that includes the new ad and the delivery data for the matching want ad.

Claims

1. A computer based classified ad system comprising:

(a) data processing means including;

(i) means for creating an ad database comprising a plurality of ads, each ad comprising text data in fields describing an item available through the system, a unique ad number being assigned to each ad for use with text ads distributed outside the computer based classified ad system;

(ii) means for receiving telephone calls from an individual desiring to obtain information about a specific item available through the system, including means for processing an ad number entered by the individual via a telephone, to identify the ad for the specific item referenced in one of the text ads distributed outside the computer based classified ad system;

(iii) means, coupled to said means for receiving telephone calls, for recalling data comprising the ad for the specific item, based upon the ad number entered by the individual; and

(iv) means, coupled to said means for recalling data and coupled to said means for creating an ad database, for searching the database for other ads for items similar to the specific item, based on data in predefined fields of the ad for the specific item matching data in corresponding fields of the ads for the items thus determined to be similar; and

(b) means, coupled to said data processing means, for assembling a voice output message conveying the data in the fields of the ad for the specific item over the telephone to the individual, thereby providing information about the specific item to the individual.

2. The system of claim 1, wherein the data processing means further comprise means for producing a want ad for the individual, said want ad including data in a plurality of fields that substantially correspond to the data in the fields of the ad for the specific item, said ad for the specific item thereby comprising a model for the want ad to enable matching the want ad to ads for items similar to said specific item that are subsequently created in the database.

3. The system of claim 2, wherein the data processing means further comprises means for editing the want ad to modify data in selected fields of the want ad.

4. The system of claim 2, further comprising means for calling a telephone number designated by the individual in a field of the want ad to deliver information from said subsequently created ads about such items that are similar to the specific item.

5. The system of claim 1, wherein the means for assembling also assemble a voice output message that conveys the data in the fields of the similar ads over the telephone to the individual, thereby providing information about other items similar to said specific item to the individual.

6. The system of claim 1, wherein the means for receiving telephone calls is interconnected to a cellular telephone network to receive calls from the individual that are placed on a cellular telephone.

7. The system of claim 1, wherein said means for receiving telephone calls comprises means for receiving one of a voice message and a fax message.

8. The system of claim 1, wherein said means for assembling further comprises means for conveying said data in fields of the ad for the specific item as a fax message.

9. The system of claim 8, wherein said fax message comprises a customized publication for the individual.

10. The system of claim 8, wherein said means for receiving telephone calls further comprises means for receiving and storing output preference data indicating the preferences of said individual for delivery of output from said system.

11. The system of claim 10, wherein said output preference data includes phone number data, data indicating a preferred time to call, and data indicating whether output should be a voice message or a fax message.

12. The system of claim 1, wherein each ad in the ad database comprises at least one basic field, each basic field being associated with a particular aspect of the item.

13. The system of claim 12, wherein said means for searching determines that a first ad in said database does not match the ad for the specified item if said at least one basic field of said first ad and of said ad for the specified item are not within a first specified tolerance of one another.

14. The system of claim 13, wherein said first specified tolerance has a predefined value.

15. The system of claim 13, wherein said means for receiving telephone calls further comprises means for receiving and storing said first specified tolerance.

16. A computer based classified ad system comprising:

(a) a data processor including;

(i) a memory storing an ad database, said ad database comprising a plurality of ads, each ad comprising data in fields describing an item available through the system, a unique ad number being assigned to each ad for use with text ads distributed outside the computer based classified ad system;

(ii) a telephone switch device for receiving telephone calls from an individual desiring to obtain information about a specific item available through the system and for receiving at least a first ad number entered by the individual;

(iii) a database server, coupled to said memory and to said telephone switch, for processing said first ad number, to identify the ad for the specific item referenced in one of the ads distributed outside the computer based classified ad system, for recalling data comprising the ad for the specific item, based upon said first ad number and for searching the database for other ads for items similar to the specific item, based on data in predefined fields of the ad for the specific item matching data in corresponding fields of the ads for the items thus determined to be similar; and

(b) an interactive response system, coupled to said data processor, for assembling an output message conveying the data in the fields of the ad for the specific item over the telephone to the individual, thereby providing information about the specific item to the individual.

17. A method for providing classified ad information to an individual, comprising:

providing data processor means, including a memory and a telephone switch;

storing, in said memory, an ad database comprising a plurality of ads, each ad comprising data in fields describing an item available through the system, a unique ad number being assigned to each ad for use with text ads distributed outside the computer based classified ad system;

receiving telephone calls, using said telephone switch, from an individual desiring to obtain information about a specific item available through the system;

receiving at least a first ad number entered by the individual, using said telephone switch;

processing said first ad number to identify the ad for the specific item referenced in one of the text ads distributed outside the computer based classified ad system;

recalling data comprising the ad for the specific item, based upon said first ad number;

searching the database for other ads for items similar to the specific item based on data in predefined fields of the ad for the specific item matching data in corresponding fields of the ads for the items thus determined to be similar;

assembling an output message conveying the data in the fields of the ad for the specific item over the telephone to the individual, thereby providing information about the specific item to the individual.