Automatic call to selected remote operators in response to predetermined machine conditions

• US 5,305,055 A
• Filed: 12/16/1992
• Issued: 04/19/1994
• Est. Priority Date: 12/16/1992
• Status: Expired due to Term

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Ebner, Fritz F., Aikens, Andrew J.
• Primary Examiner(s): Pendegrass, Joan H.
• Application Number:
  US07/991,600
• Time in Patent Office: 489 Days
• Field of Search: 355/203, 355/205, 355/206, 355/207, 395/113, 358/405, 358/406, 364/138, 371/15.1, 340/679
• US Class Current: 399/9
• CPC Class Codes: G03G 15/5079 for maintenance
• CPC Class Codes: G03G 15/55 Self-diagnostics; Malfunction or lifetime display

Abstract

A method of automatic notification to a selected remote notification device in response to the machine conditions detected by the machine monitoring element including displaying machine condition options for operator selection of predetermined machine conditions for automatic notification to a remote station, selectively programming the predetermined machine conditions for notification to the remote location, monitoring the operation of the image processing apparatus relative to forming images on the medium, determining a machine condition to be a condition to require a notification to the remote location, and automatically initiating a notification to the remote location, the notification including a designation of the image processing apparatus and the type of machine condition.

Claims

1. In an image processing apparatus having image processing components for forming images on a medium, a controller for directing the operation of the image processing components including a machine monitoring element to sense predetermined machine conditions and an operator interface connected to the controller, the operator interface including a display, the method of automatic notification to a selected remote station in response to the machine conditions detected by the machine monitoring element comprising the steps of:

displaying machine condition options for operator selection of predetermined machine conditions for automatic notification to a remote station,

selectively programming the predetermined machine conditions for notification to the remote location,

monitoring the operation of the image processing apparatus relative to forming images on the medium,

detecting a machine condition,

determining the machine condition to be a condition to require a notification to the remote location, and

automatically initiating a notification to the remote location, the notification including a designation of the image processing apparatus and the type of machine condition.

2. The method of claim 1 wherein the step of selectively programming the conditions for notification to the remote location includes the step of programming an out of paper condition for notification to the remote location.

3. The method of claim 1 wherein the step of selectively programming the conditions for notification to the remote location includes the step of programming a job interrupt condition for notification to the remote location.

4. In an image processing apparatus having image processing components for forming images on a medium, a controller for directing the operation of the image processing components including a machine monitoring element to sense predetermined machine conditions and an operator interface connected to the controller, the method of automatic notification to a selected remote station in response to the machine conditions detected by the machine monitoring element comprising the steps of:

selectively programming the image processing apparatus for notification to the selected remote station,

monitoring the operation of the image processing apparatus relative to forming images on the medium,

detecting a machine condition,

determining the machine condition to be a condition to require a notification to the remote location, and

automatically initiating a notification to the remote location, the notification including a designation of the image processing apparatus and the type of machine condition.

5. The method of claim 4 including the step of selectively programming the conditions for notification to the remote location.

6. The method of claim 5 wherein the step of selectively programming the conditions for notification to the remote location includes the step of programming an out of paper condition for notification to the remote location.

7. The method of claim 5 wherein the step of selectively programming the conditions for notification to the remote location includes the step of programming a job interrupt condition for notification to the remote location.

8. The method of claim 5 wherein the step of selectively programming the conditions for notification to the remote location includes the step of programming a low toner condition for notification to the remote location.

9. The method of claim 5 wherein the step of selectively programming the conditions for notification to the remote location includes the step of programming an end of job condition for notification to the remote location.

10. The method of claim 5 wherein the operator interface includes a display and the step of selectively programming the conditions for notification to the remote location includes the step of displaying program options for operator selection.

11. An image processing apparatus having image processing components for forming images on a medium comprising:

a controller for directing the operation of the image processing components,

a machine monitoring element connected to the controller to sense predetermined machine conditions,

means for determining a predetermined machine condition requires notification to a remote location,

means for selectively setting the image processing apparatus for notification to the remote location, and

means for automatic notification to the remote station in response to the machine conditions detected by the machine monitoring element, the means for automatic notification including means to designate the image processing apparatus and the type of machine condition.