Automated interactive mass communications system

• US 5,311,507 A
• Filed: 09/09/1992
• Issued: 05/10/1994
• Est. Priority Date: 11/24/1986
• Status: Expired due to Fees

• Current Assignee: Interactive Telephonics, Corp.
• Original Assignee: Interactive Telephonics, Inc.
• Inventors: Bedrossian, Bedros A.
• Primary Examiner(s): Coles, Sr., Edward L.
• Assistant Examiner(s): Jackson, Jill
• Application Number:
  US07/942,325
• Time in Patent Office: 608 Days
• Field of Search: 370/58, 370/66, 370/110.3, 370/62, 370/58.2, 379/69, 379/97, 379/92, 379/216, 379/207, 379/88, 379/89, 379/92, 379/101, 379/204, 358/402, 358/84, 358/86, 358/407, 455/2, 455/4, 455/5
• US Class Current: 370/360
• CPC Class Codes: H04M 11/00 Telephonic communication systems specially adapted for combination with other electrical systems

Abstract

A real time automated interactive mass communications system provides communications between a central communications processor and groups of subscribers. Typically, each group is associated with a central office. A set of local communication processors are provided, each being in two-way communication with the central processor and each being linked to one of the central offices and being preferably on site. Each local communication processor includes a processor unit, an audio controller and a set of multi-line controllers. The audio controller takes audio messages received from the central processor and generates a train or delayed set of the messages which are supplied to each of the multi-line controllers. Each multi-line controller services a set of lines connected to the central office switch, receives telephone number data from the central communication processor, and calls the list of telephone numbers to which it has been assigned. Upon detecting a subscriber response, the multi-line controller selects the next occurring message in the message train for transmission to the subscriber. Subscriber responses in the form of key depressions are detected in the multi-line controllers and are used to supply data relating to the subscriber response to the central communications processor.

Claims

1. A mass communication system for establishing two way communication between a central communications processor and a plurality of local subscribers comprising:

said central communications processor for identifying local subscribers with whom two-way communication is to be established and for transmitting a common message to local subscribers;

a plurality of local communications processors for establishing communication with said local subscribers identified by the central communications processor;

wherein said central communications processor and said local communications processors are communicatively linked;

wherein the common message is transmitted from the central communications processor to the plurality of local subscribers via said local communications processors,

wherein said plurality of local subscribers are enabled to respond to the message by response to said local communications processors and wherein said local communication processor includes means for transiently storing subscriber responses and for transmitting same to said central communications processor.

2. A telephonic mass communication system for establishing two-way telephone communications with a mass of telephone subscribers, comprising:

a plurality of local communications processing means, each having means linked to respective telephone switching equipment for establishing two-way telephone communication with a subset of said telephone subscribers and means for relaying subscriber selection and communication data to the respective switching equipment;

central communications processor means having means for selecting said telephone subscribers and for transmitting different subsets thereof to respective of said local communications processing means;

link means for providing two-way telephone communication between said central communications processor means and said local communications processing means

wherein said local communications processing means includes means for storing digitized audio communications and audio controller means for processing said digitized audio communications to supply audio communications with said local telephone subscribers.

3. A mass communication system for establishing two-way communication between a central communications processor and a plurality of local telephone subscribers comprising:

said central communications processor for identifying local telephone subscribers with whom two-way communication is to be established and for transmitting a common audio message to local subscribers;

a plurality of local communications processors for establishing communication with said local telephone subscribers identified by the central communications processor, which communications processors includes;

a local processor for receiving digital data transmissions from the central communications processor for storage;

an audio controller for receiving the message from the central communication processor wherein the audio controller may delay the message in "n" number of steps by equal amounts per step, and wherein the multi-line controller may access the message at any of the "n" delay steps so as to transmit the message from its beginning to each local telephone subscriber; and

a multi-line controller for initiating communications with said plurality of local telephone subscribers;

wherein said central communications processor and said local communications processors are communicatively linked;

wherein the common audio message is transmitted from the central communications processor to the plurality of local telephone subscribers via the plurality of local communications processors; and

wherein said plurality of local telephone subscribers are enabled to respond to the message by response to said local communications processors.

4. A mass communication system for establishing two way communication between a central communications processor and a plurality of local subscribers comprising:

said central communications processor for identifying local subscribers with whom two-way communication is to be established and for transmitting a common message to local subscribers;

said plurality of local communications processors for establishing communication with said local subscribers identified by the central communications processor;

wherein said central communications processor and said local communications processors are communicatively linked;

wherein the common message is transmitted from the central communications processor to the plurality of local subscribers via said local communications processors,

wherein said plurality of local subscribers are enabled to respond to the message by response to said local communications processors,

wherein said central communication processor includes means for processing responses received from said local subscribers via said local communications processors,

wherein said local communication processor includes means for transiently storing subscriber responses and for transmitting same to said central communications processor.

5. A communication system for establishing simultaneous two-way communication with a plurality of local telephone subscribers, comprising:

a central communications processor;

at least one local communications processor communicatively linked to said central communications processor;

a common audio message, said common audio message being provided by said central communication processor to said at least one local communications processor for transmission to said plurality of local telephone subscribers; and

said at least one local communications processor being simultaneously communicatively linked to each of said plurality of local telephone subscribers, said common audio message being simultaneously transmitted to each of said plurality of local telephone subscribers and responses to the common audio message from said plurality of local telephone subscribers being received by said at least one local communications processor.

6. The communication system according to claim 5, wherein said at least one local communications processor is simultaneously communicatively linked to said plurality of telephone subscribers by local telephone lines.

7. The communication system according to claim 5, wherein said central communications processor is communicatively linked with said at least one local communications processor by a long distance telephone lines.

8. The communication system according to claim 6, wherein said at least one local communications processor is located at a telephone company office.

9. The communication system according to claim 6, wherein said at least one local communications processor is connected to switching equipment at said telephone company office.

10. The communication system according to claim 5, wherein said at least one local communications processor further comprises a plurality of local communications processors.

11. The communication system according to claim 10, wherein said plurality of local communications processors are geographically dispersed.

12. The communication system according to claim 9, wherein said at least one local communications processor includes a converter to convert an identification of said plurality of local telephone subscribers provided by said central communications processor into telephone dial signals for transmission to said switching equipment.

13. The communication system according to claim 5, further comprising multiplexing/demultiplexing units to process communications between said central communications processor and said at least one local communications processor.

14. The communication system according to claim 5, wherein said at least one local communications processor further comprises a memory for transiently storing said responses to said common audio message from said plurality of local telephone subscribers for transmission to said central communications processor.

15. The communication system according to claim 14, wherein said central communications processor further comprises a response processor to process said responses.

16. The communication system according to claim 9, wherein said at least one local communications processor further comprises:

an audio controller to receive and store said common audio message; and

a multi-line controller connecting said audio controller to said telephone switching equipment.

17. The communication system according to claim 16, wherein said audio controller may delay the common audio message in "n" number of steps by equal amounts per step, and wherein said multi-line controller may access said common audio message at any of the "n" delay steps so as to transmit the common audio message from its beginning to each of said plurality of local telephone subscribers.

18. A communication system for establishing simultaneous two-way communication with a plurality of local telephone subscribers, comprising:

a central communications processor;

at least one local communications processor communicatively linked to said central communications processor;

means for transmitting a common audio message from said central communication processor to said at least one local communications processor for transmission to said plurality of local telephone subscribers;

means for simultaneously communicatively linking said at least one local communications processor to each of said plurality of local telephone subscribers;

means for simultaneously transmitting said common audio message to each of said plurality of local telephone subscribers; and

means for receiving responses to said common audio message from said plurality of local telephone subscribers.