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Tour/schedule generation for a force management system

DC
  • US 5,325,292 A
  • Filed: 07/26/1993
  • Issued: 06/28/1994
  • Est. Priority Date: 10/12/1990
  • Status: Expired due to Term
First Claim
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1. A method, using a computer, for scheduling personnel, the computer including a processor, an interface device and a memory for storing a control program and data, comprising the steps of:

  • (a) using the interface device to define one or more tour templates, each of said tour templates describing a bounded work shift having work rules and operating constraints for an environment in which there is a constantly varying event load by time of day and by day of week, the personnel including a team of servers of substantially equal skill responsible for servicing the constantly varying event load;

    (b) using the interface device to define per-server preferences for particular kinds of work schedules within the limits imposed by said tour templates;

    (c) using the interface device to define selection policy rules for determining which servers work when the number of servers exceeds a demand therefor;

    (d) using the processor and data stored in the memory to generate a forecast of an event load expected to occur during a forecast time period and a number of servers required to service said forecasted event load during said forecast time period;

    (e) using the processor and the control program to correlate the tour templates with the forecast to generate a set of candidate tours, each candidate tour defining a daily work schedule uniquely associated with the forecasted event load for a particular day yet theoretically fillable by any one of the personnel; and

    (f) using the processor and the control program to automatically schedule said servers to the candidate tours according to the preferences and the selection policy rules.

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