Voice directed communications system platform
First Claim
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1. A voice directed telephone system employing automatic speech recognition apparatus, said system comprising:
- means for storing in a memory for each of a plurality of subscribers an associated specification defining first and second groups of voice templates respectively characterizing calling and billing labels, said calling labels being associated with respective telephone numbers and said billing labels being associated with respective billing accounts,means, responsive to receipt of a telephone call from one of said subscribers, for prompting said one subscriber to utter a destination that said one subscriber desires to call, for receiving the subscriber'"'"'s speech signals characterizing the desired destination as they are entered, for determining the telephone number of the desired called destination as a function of the received speech signals characterizing said destination and the associated first group of voice templates, for establishing a telephone call thereto and for charging for the cost of the established telephone call to a particular billing account associated with said one subscriber, andmeans, operative in the event that said one subscriber utters a label of the associated second group of labels prior to the establishment of said call, for identifying the associated one of said billing accounts as a function of the subscriber'"'"'s speech signals identifying said uttered billing label and the associated second group of voice templates, and for then charging said call to said one billing account rather than to said particular billing account.
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Abstract
A facility is provided for allowing a caller to place a telephone call by merely uttering a label identifying a desired called destination and to charge the telephone call to a particular billing account by merely uttering a label identifying that account. Alternatively, the caller may place the call by dialing or uttering the telephone number of the called destination or by entering a speed dial code associated with that telephone number.
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Citations
18 Claims
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1. A voice directed telephone system employing automatic speech recognition apparatus, said system comprising:
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means for storing in a memory for each of a plurality of subscribers an associated specification defining first and second groups of voice templates respectively characterizing calling and billing labels, said calling labels being associated with respective telephone numbers and said billing labels being associated with respective billing accounts, means, responsive to receipt of a telephone call from one of said subscribers, for prompting said one subscriber to utter a destination that said one subscriber desires to call, for receiving the subscriber'"'"'s speech signals characterizing the desired destination as they are entered, for determining the telephone number of the desired called destination as a function of the received speech signals characterizing said destination and the associated first group of voice templates, for establishing a telephone call thereto and for charging for the cost of the established telephone call to a particular billing account associated with said one subscriber, and means, operative in the event that said one subscriber utters a label of the associated second group of labels prior to the establishment of said call, for identifying the associated one of said billing accounts as a function of the subscriber'"'"'s speech signals identifying said uttered billing label and the associated second group of voice templates, and for then charging said call to said one billing account rather than to said particular billing account. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A communications system comprising:
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means for storing in a memory for each of a plurality of subscribers a specification of models of associated speech signals characterizing respective ones of predefined calling labels and predefined billing labels, said calling labels being associated with respective telephone numbers and said billing labels being associated with respective billing accounts, means, responsive to receipt of and answering a telephone call placed by one of said subscribers and responsive to the subsequent receipt of speech signals characterizing a calling label associated with said one subscriber, for identifying said received calling label as a function of said received speech signals and the associated stored speech models of said calling labels and for determining the associated telephone number as a function of the identified calling label, and means, responsive to the receipt of speech signals characterizing a billing label associated with said one subscriber, for identifying said received billing label as a function of the latter speech signals and the associated stored speech models of said billing labels, for placing a telephone call to the telephone number associated with the identified calling label, and for charging for the cost of said call to the billing account associated with the identified billing label. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A communications system comprising:
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means for receiving telephone calls from respective subscribers, means, responsive to receipt of a call, for requesting said caller to enter a destination that the caller desires to call, means, responsive to receipt of one of a number of different destination identifiers each identifying said destination for determining said destination as a function of the entered destination identifier and for establishing a telephone call thereto, in which the destination identifier may be (a) a speed dial code dialed by said caller, (b) a particular word characterized by speech signals, (c) multifrequency signals characterizing a telephone number indicative of said destination, or (d) speech signals characterizing said telephone number.
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Specification