Dynamic tone-administration

• US 5,329,582 A
• Filed: 10/31/1991
• Issued: 07/12/1994
• Est. Priority Date: 10/31/1991
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: AT&T, Inc.
• Inventors: Hardouin, Larry J., Butterfield, Bruce D., Bogart, Frank J., Chavez, David L. Jr., Dittmer, Henry C., Thomson, Linda L., Schmidt, Nancy K., Fix, Frederick R.
• Primary Examiner(s): Dwyer, James L.
• Assistant Examiner(s): Hong, Harry S.
• Application Number:
  US07/786,324
• Time in Patent Office: 985 Days
• Field of Search: 379/91, 379/112, 379/201, 379/207, 379/219, 379/220, 379/221, 379/94, 379/269, 395/60, 395/61, 395/62, 364/274.8, 364/275.9, 364/972.1
• US Class Current: 379/201.03
• CPC Class Codes: H04Q 2213/13542 numbering plans, e.g. number re-allocation
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking
• CPC Class Codes: H04Q 3/42 Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker

Abstract

Tone treatment given to callers by an originating switching system (10) during dialing may be customized in a call-processing arrangement (200) that uses stored definitions of syntax (320, 350) and grammar (400, 410) of the network numbering plan. The syntax definitions include definitions (312) of individual symbol strings and their associated tones (336), if any. Associations of tones with symbol strings are administratively reprogrammable to change the specified tone treatment. Following dialing and identification (340) of an individual symbol string, a caller is immediately fed back (906) the string'"'"'s associated tone, if any. A caller is thus immediately advised during dialing of successful or unsuccessful input of a valid symbol string, and is selectively prompted for input of another string. Caller-perceivable feedback signals other than tones may be used with equal effect.

Claims

1. A switching system for use in a telecommunications network having a network numbering plan, wherein a caller supplies a sequence of symbols to specify treatment that is to be given to a call, said sequence including at least one symbol string that is defined for the numbering plan of the network, comprising:

administratively programmable means for specifying a caller-perceivable signal for each of a plurality of symbol strings defined for the numbering plan;

means, responsive to a call-control symbol sequence received from a caller served directly by the switching system without intermediacy of another switching system, for identifying the defined symbol strings that are included in the call-control symbol sequence; and

means, coupled to the means for identifying and to the means for specifying, for sending to the caller the call-perceivable signals that are associated with the symbol stings that are included in the call-control symbol sequence.

2. A switching system for use in a telecommunications network having a network numbering plan and wherein callers supply sequences of symbols to specify treatment that is to be given to calls, each sequence comprising at least one symbol string that is defined for the numbering plan of the network, comprising:

programmable means for specifying, for each individual one of the defined symbol strings, any caller-perceivable feedback signal that corresponds to the individual symbol string, the programmable means being administratively reprogrammable to change the feedback signals that correspond to the individual ones of the symbol strings;

means for receiving from a caller served directly by the switching system without intermediacy of another switching system a call-control symbol sequence being input by the caller;

means coupled to the receiving means and responsive to receipt of symbols of the call-control symbol sequence being input by the caller, for identifying individual ones of the defined symbol strings that are included in the call-control symbol sequence; and

means connected to the identifying means and to the programmable means and responsive to identification of the individual ones of the included symbol strings, for sending the feedback signal that is specified in the programmable means to correspond to the individual identified symbol string to the caller immediately following the identification of the individual included symbol string.

3. The system of claim 2 wherein:

the caller-perceivable feedback signals comprise audible tones.

4. The system of claim 2 wherein:

the programmable mean are for storing definitions of symbol strings of the numbering plan of the network, each definition including an identification of a feedback signal, if any, that corresponds to the defined symbol string; and

the identifying means use the stored definitions to identify the individual ones of the defined symbol strings that are included in the call-control symbol sequence.

5. A call-processing arrangement for a call-originating telecommunications switching system of a telecommunications network having a network numbering plan and wherein callers supply sequences of symbols to specify treatment that is to be given to calls, each sequence comprising at least one symbol string that is defined for the numbering plan of the network, comprising:

programmable means for specifying, for each individual one of the defined symbol strings, any caller-perceivable feedback signal that corresponds to the individual symbol string, the programmable means being administratively reprogrammable to change the feedback signals that correspond to the individual ones of the symbol strings;

means responsive to receipt, from a caller served directly by the arrangement without intermediacy of another call-processing arrangement, of symbols of a call-control symbol sequence being input by the caller, for identifying individual ones of the defined symbol strings that are included in the call-control symbol sequence; and

means connected to the identifying means and to the programmable means and responsive to identification of the individual ones of the included symbol strings, for causing the feedback signal that is specified in the programmable means to correspond to the individual identified symbol string to be sent to the caller immediately following identification of the individual included symbol string.

6. The arrangement of claim 5 wherein:

the caller-perceivable feedback signals comprise audible tones.

7. The arrangement of claim 5 wherein:

the programmable means are for storing definitions of symbol strings of the numbering plan of the network, each definition including an identification of a feedback signal, if any, that corresponds to the defined symbol string; and

the identifying means use the stored definitions to identify the individual ones of the defined symbol strings that are included in the call-control symbol sequence.

8. A call-processing arrangement comprising:

data storage means for storing contents defining a syntax and a grammar of a network numbering plan that comprises a plurality of defined symbol strings, the contents that define the syntax comprising definitions of individual ones of the symbol strings of the network numbering plan, each definition including an identification of a caller-perceivable feedback signal, if any, that corresponds to the defined symbol string;

means connected to the data storage means and responsive to receipt from a caller of a string of symbols associated with a call for parsing the received symbol string by using the syntax- and grammar-defining contents of the data storage means to identify the received symbol string and to determine a meaning of the received symbol string within the network numbering plan;

means connected to the parsing means and responsive to the determined identity of the received symbol string for immediately sending to the caller the feedback signal identified in the definition of the received symbol string; and

means connected to the data storage means and to the parsing means and responsive to the determined meaning of the received symbol string for specifying a treatment to be given to the call, by using the determined meaning and the syntax- and grammar-defining contents of the data storage means.

9. The arrangement of claim 8 wherein:

the parsing means are responsive to receipt from a caller of a sequence of symbols associated with a call, for parsing the received sequence by using the contents of the data storage means, to identify in the sequence at least one symbol string of the network numbering plan and to determine a meaning within the network numbering plan of each said identified symbol string;

the sending means are responsive to the determined identity of each individual received symbol string for sending to the caller the feedback signal identified in the definition of the received individual symbol string, immediately upon receipt and identification of the individual symbol string; and

the treatment-specifying means are responsive to the determined meaning of the at least one identified symbol string for specifying a treatment to be given to the call, by using the determined meaning of the at least one identified symbol string and the contents of the data storage means.

10. The arrangement of claim 8 wherein:

the caller-perceivable feedback signals comprise audible tones.

11. The arrangement of claim 8 wherein:

the data storage means are administratively reprogrammable to change the feedback signals that correspond to the defined symbol strings.

12. A method of giving feedback to callers in a telecommunications network having a numbering plan and wherein callers supply sequences of symbols to specify treatment that is to be given to calls, each sequence comprising at least on symbol string that is defined for the numbering plan of the network, comprising the steps of:

receiving directly from a caller, without intermediacy of either a call-processing arrangement or a switching system, symbols of a call-control symbol sequence being input by the caller;

in response to the receiving, identifying individual ones of the defined symbol strings that are included in the call-control symbol sequence;

in response to the identification of individual ones of the included symbol strings, determining from contents of an administratively-reprogrammable programmed arrangement that specifies, for each individual one of the defined symbol strings, any caller-perceivable feedback signal that presently corresponds to the individual symbol string, the feedback signal that is specified in the programmable means to presently correspond to the individual identified symbol string; and

in response to the determination, sending to the caller the determined feedback signal immediately following the identification of the individual included symbol string.

13. The method of claim 12 wherein:

the caller-perceivable feedback signals comprise audible tones.

14. The method of claim 12 wherein:

the step of identifying comprises the step of

using contents of an arrangement that stores defines of symbol strings of the numbering plan of the network, each definition including an identification of a feedback signal, if any, that corresponds to the defined symbol string, to identify the individual ones of the defined symbol strings that are included in the call-control symbol sequence; and

the step of determining comprises the step of

using the stored definitions of the symbol strings of the numbering plan to determine the feedback signal that is presently specified to correspond to the individual identified symbol string.

15. A call-processing method comprising the steps of:

receiving from a caller a string of symbols associated with a call;

in response to the receipt, parsing the received symbol string by using stored definitions of a syntax and a grammar of a network numbering plan, to identify the received symbol string and to determine a meaning of the received symbol string within the network numbering plan;

in response to the identification, immediately sending to the caller a caller-perceivable feedback signal, if any, that is identified in the definition of the received symbol string; and

in response to the determination of the meaning of the received symbol string, specifying a treatment to be given to the call by using the determined meaning of the symbol string and the stored definitions of the syntax and the grammar of the network numbering plan.

16. The method of claim 15 wherein:

the step of receiving comprises the step of

receiving from the caller a sequence of symbols associated with the call;

step of parsing comprises the step of

in response to the receipt, parsing the received sequence by using the stored definitions to identify in the sequence at least one symbol string of the network numbering plan and to determine a meaning within the network numbering plan of each said identified symbol string;

the step of sending comprises the step of

in response to the identification of each individual received symbol string, sending to the caller the feedback signal, if any, that is identified in the definition of the individual received symbol string, immediately upon identification of the individual received symbol string; and

the step of specifying a treatment comprises the step of

in response to the determined meaning of the at least one identified symbol string, specifying a treatment to be given to the call by using the determined meaning of the at least one identified symbol string and the stored definitions.

17. The method of claim 15 wherein:

the caller-perceivable feedback signals comprise audible tones.

18. The method of claim 15 further comprising the step of:

administratively reprogramming the stored definitions of the syntax of the network numbering plan, to change the feedback signals that correspond to the defined symbol strings.