Universal MDR data record collection and reporting system
First Claim
1. A universal MDR data record collection and reporting system for use with Centrex switches on a telephone network, with a message processor comprising:
- (a) a receiver, said receiver receiving an MDR in one of a plurality of MDR formats from a one of a plurality of different central office switches of a telephone network;
(b) a reformatter, said reformatter reformatting the MDR to one of a plurality of selected formats;
(c) means for storing the reformatted MDR in an MDR file; and
(d) a transmitter, said transmitter transmitting the reformatted MDRs from the message processor on a communications link using a communications protocol.
2 Assignments
0 Petitions
Accused Products
Abstract
An MDR data record collection and reporting system collects MDRs of various formats from PBX and telephone company Centrex switches of different types, for multiple customers. A set of switches is monitored by a monitor. The monitor includes one message processor connected to each switch, and an administrator processor, which is connected to all message processors for that set of switches. Each message processor captures MDRs from the switch to which it is connected. After the MDR has been captured, the message processor reformats the MDR from a format used on that type of switch into a selected format. The message processor also collects and sends statistics and alarms to the administrator processor. The administrator processor prepares statistical reports and alarm reports. Multiple monitors can be included within a telephone system. A collector is provided which can receive reformatted MDRs from one or more monitors, and can store reformatted MDRs for customers with sets of switches at multiple locations. A manager is provided which can receive reformatted MDRs from one or more monitors and one or more collectors. The manager and collector use the reformatted MDRs to prepare various reports.
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Citations
38 Claims
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1. A universal MDR data record collection and reporting system for use with Centrex switches on a telephone network, with a message processor comprising:
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(a) a receiver, said receiver receiving an MDR in one of a plurality of MDR formats from a one of a plurality of different central office switches of a telephone network; (b) a reformatter, said reformatter reformatting the MDR to one of a plurality of selected formats; (c) means for storing the reformatted MDR in an MDR file; and (d) a transmitter, said transmitter transmitting the reformatted MDRs from the message processor on a communications link using a communications protocol. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A universal method for collecting and reporting MDR data records for use with Centrex switches on a telephone network, comprising the steps of:
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(a) receiving an MDR in one of a plurality of MDR formats from a one of a plurality of different central office switches a telephone network; (b) reformatting the MDR to one of a plurality of selected formats; (c) storing the reformatted MDR in an MDR file in a message; and (d) transmitting the reformatted MDRs from the message processor using a communications protocol. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
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Specification