Directory assistance call completion via mobile systems
DC CAFCFirst Claim
1. A method of providing a directory assistance call completion service to a wireless communication service subscriber comprising:
- receiving a request for directory assistance from a wireless communication terminal at a mobile communications switching office;
forwarding data identifying the wireless communication terminal from the mobile communications switching office to an operator service system;
establishing a landline communication link between the mobile communications switching office and the operator service system to provide two way communications between the wireless communication terminal and the operator service system;
receiving information from the wireless communication terminal identifying a particular listing from a directory of listings;
retrieving a destination number corresponding to the identified listing;
receiving a request for completion of a communication link between the wireless communication terminal and a station identified by the destination number;
establishing a landline communication link to provide a complete communication connection between the wireless communication terminal and the identified station; and
recording the identity of the wireless communication terminal in the operator service system.
6 Assignments
Litigations
2 Petitions
Accused Products
Abstract
A user of a wireless communication service, e.g. a cellular telephone subscriber, can dial directory assistance; and upon request, the operator service system (OSS) will complete a call connection to a station identified in a retrieved directory listing. The switching office of the wireless communication system will forward data to the operator service system and will provide a connection of the call to the operator service system, both via a dedicated trunk. This trunk utilizes Feature Group D signaling. The OSS identifies the particular carrier providing the wireless communication service based on the identification of the dedicated trunk. The operator service system records the request for call completion, any details of the connection to the identified station necessary for billing and the identity of the requesting terminal. All of this data is forwarded to the identified service operator who in turn adds charges for directory assistance and for the call completion to the user'"'"'s bill for wireless communication services.
216 Citations
34 Claims
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1. A method of providing a directory assistance call completion service to a wireless communication service subscriber comprising:
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receiving a request for directory assistance from a wireless communication terminal at a mobile communications switching office; forwarding data identifying the wireless communication terminal from the mobile communications switching office to an operator service system; establishing a landline communication link between the mobile communications switching office and the operator service system to provide two way communications between the wireless communication terminal and the operator service system; receiving information from the wireless communication terminal identifying a particular listing from a directory of listings; retrieving a destination number corresponding to the identified listing; receiving a request for completion of a communication link between the wireless communication terminal and a station identified by the destination number; establishing a landline communication link to provide a complete communication connection between the wireless communication terminal and the identified station; and recording the identity of the wireless communication terminal in the operator service system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A system for providing a directory assistance call completion service to a subscriber to a wireless communication service offered via a mobile communications controller, said system comprising:
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an operator service system (OSS), including at least one operator position terminal, an announcement system and a data base of directory listings; and a dedicated trunk connected between the mobile communications switching office and the OSS, said dedicated trunk; (i) carrying data identifying a wireless communication terminal, which has requested directory assistance, from the mobile communications switching office to the OSS, and (ii) carrying information signals between the mobile communications switching office and the OSS sufficient to provide two way communications between the wireless communication terminal and the OSS; wherein the OSS includes means responsive to the data carried by the dedicated trunk and a request for call completion from the wireless communication terminal received via the dedicated trunk for establishing a communication link between the mobile communications switching office and a station identified in a requested directory listing, to permit two-way communications between the wireless communication terminal and the identified station. - View Dependent Claims (16, 17, 18, 19, 20)
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21. A system for providing a directory assistance call completion service to a subscriber to a wireless communication service, comprising:
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a wireless communication terminal; a base station for sending and receiving wireless communication signals to and from the wireless communication terminal; a mobile communications switching office for providing switched landline connections to the base station; an operator service system (OSS), including at least one operator position terminal, an announcement system and a data base of directory listings; and a dedicated trunk connected between the mobile communications switching office and the OSS, said mobile communications switching office responding to a request for directory assistance from the wireless communication terminal and in response thereto; (i) forwarding data identifying the wireless communication terminal to the OSS via the dedicated trunk, and (ii) providing a connection between the base station and the OSS via the dedicated trunk, to provide two way communications between the wireless communication terminal and the OSS;
wherein the OSS includes;(a) means, responsive to the data forwarded via the dedicated trunk and a request for call completion from the wireless communication terminal received via the dedicated trunk, for establishing a communication link between the mobile communications switching office and the identified station, to permit two-way communications between the wireless communication terminal and the identified station; and (b) means for recording the identification of the wireless communication terminal. - View Dependent Claims (22, 23, 24, 25)
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26. A system for providing a directory assistance call completion service to a terminal, comprising:
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a communications switching system providing switched communication services to said terminal; a directory assistance service system including a data base of directory listings; and a dedicated trunk using Feature Group D signaling connected between the communications switching system and the directory assistance service system, wherein in response to dialing of a directory assistance number on said terminal, said communications switching system (i) provides data identifying said terminal to said directory assistance service system via said dedicated trunk using Feature Group D signaling, and (ii) provides a communication link between said terminal and said directory assistance service system via said dedicated trunk using Feature Group D signaling; and wherein the directory assistance service system includes; (a) means, responsive to the data forwarded via the dedicated trunk for establishing a communication link to an identified station, to permit two-way communications between the terminal and the identified station, and (b) means for recording the identity of the terminal. - View Dependent Claims (27, 28, 29, 30)
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31. A system for providing a directory assistance call completion service to a wireless communication terminal, comprising:
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a wireless communications system selectively providing communication services to said wireless communication terminal; a directory assistance service system, including a data base of directory listings; and a dedicated trunk connected between a landline interface of the wireless communications system and the directory assistance service system, wherein in response to dialing of a directory assistance number on said wireless communication terminal, said wireless communications system (i) provides data identifying said wireless communication terminal to said directory assistance service via said dedicated trunk, and (ii) provides a communication link between said wireless communication terminal and said directory assistance service system via said dedicated trunk; and wherein the directory assistance service system includes; (a) means, responsive to the data forwarded via the dedicated trunk and a request for call completion from said wireless communication terminal received via the dedicated trunk, for establishing a communication link to the identified station, to permit two-way communications between the wireless communication terminal and the identified station, and (b) means for recording the identity of the wireless communication terminal. - View Dependent Claims (32, 33, 34)
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Specification