System and method for obtaining information concerning a product or a service
First Claim
1. A system for providing product or service information to a user within a facility upon an affirmative request by the user comprising in combination:
- a remotely located source of computer-based information for generating and transmitting encoded data, including encoded audio data, pertaining to a plurality of particular products or services;
an on-site computer within the facility and in communication with said remote information source for receiving and storing the data from said remote information source; and
a plurality of user units within the facility, each unit being in communication with the on-site computer for receiving and storing data from said on-site computer which pertains to a single particular product or service, the unit being secured adjacent to and being exclusively associated with the single particular product or service, the unit adapted to provide audible product or service information for the single particular product or service to the user, the unit providing such information only upon an affirmative activation of the unit by the user.
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0 Petitions
Accused Products
Abstract
A system and method for obtaining information concerning a product or service to a user which includes a remotely located source of computer-based information for generating and transmitting encoded data, including encoded audio data, pertaining to a plurality of products or services. An on-site computer in communication with the remote information source is employed for receiving and storing the data from the remote information source. The on-site computer source is in communication with the plurality of user units located within the facility, each unit being associated with a particular product or service. Each unit receives and stores product or service data from the on-site computer, recalls the data and provides the data in an audible form to the user upon activation of the unit by the user.
373 Citations
15 Claims
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1. A system for providing product or service information to a user within a facility upon an affirmative request by the user comprising in combination:
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a remotely located source of computer-based information for generating and transmitting encoded data, including encoded audio data, pertaining to a plurality of particular products or services; an on-site computer within the facility and in communication with said remote information source for receiving and storing the data from said remote information source; and a plurality of user units within the facility, each unit being in communication with the on-site computer for receiving and storing data from said on-site computer which pertains to a single particular product or service, the unit being secured adjacent to and being exclusively associated with the single particular product or service, the unit adapted to provide audible product or service information for the single particular product or service to the user, the unit providing such information only upon an affirmative activation of the unit by the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method of providing product or service information to a user at a location within a facility associated with a single particular product or service comprising:
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providing a user unit at the location within the facility associated with a single particular product or service; storing within the user unit encoded audio data pertaining to the single particular product or service; securing the user unit at the location; exclusively associating the user unit with the single particular product or service; recalling the stored data pertaining to the single particular product or service only upon an affirmative activation of the user unit by a user; and converting the recalled data into an audio output form understandable by the user. - View Dependent Claims (14, 15)
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Specification