Multilingual prepaid telephone system

• US 5,353,335 A
• Filed: 08/03/1992
• Issued: 10/04/1994
• Est. Priority Date: 08/03/1992
• Status: Expired due to Term

• Current Assignee: American Telephone & Telegraph Company (AT&T, Inc.)
• Original Assignee: AT&T, Inc.
• Inventors: King, Orlando S., D'Urso, Anthony D., Martin, Arthur G., Unger, David G., Peterson, Christine P.
• Primary Examiner(s): Dwyer, James L.
• Assistant Examiner(s): Lau, Michael
• Application Number:
  US07/923,645
• Time in Patent Office: 792 Days
• Field of Search: 379/155, 379/88, 379/143, 379/154, 379/144, 379/112, 379/114, 379/126, 379/121, 379/123
• US Class Current: 379/114.2
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 17/00 Prepayment of wireline communication systems, wireless communication systems or telephone systems using a coded card to authorise calls from a telephone set H04M1/675
• CPC Class Codes: H04M 2250/58 including a multilanguage function

Abstract

A prepaid telephone system having multilingual capabilities is provided in a public switched telephone network. A telephone user buys a predetermined amount of service beforehand and receives a card imprinted with a unique account number. A plurality of toll free access telephone numbers allows the user to access the prepaid telephone system. Each of those telephone numbers causes the prepaid system to interact with the user in the language in which he or she wishes the system to operate. The user is prompted in the chosen language to enter his or her card number. The authenticity of the number and the available credit is determined. If there is a certain minimum amount of credit available, the user is prompted to enter the phone number of a desired party. The user may also dial a speed dialing alias which connects the user to special services including news, weather, travel, translation, and other services. If the user has enough available credit to pay for at least a minimal amount of calling time, the call is completed. A timer is set with an amount of calling time permitted by the available balance. The timer runs during the course of the phone call and the call is disconnected when the timer runs out. If the call is ended prior to the timer running out, a new available balance is computed in light of the time remaining on the timer. The user can make additional phone calls using the new available credit balance.

Claims

1. A telecommunications apparatus, comprising:

means for making announcements in a predetermined one of a plurality of languages in response to entry of a predetermined one of a plurality of telephone numbers; and

means for calling a telephone number of a called party communicating in the one of a plurality of languages as a function of a speed dialing alias and the predetermined one of a plurality of telephone numbers.

2. The apparatus of claim 1, in which the announcements are instructions directed to a user regarding how to make a prepaid telephone call.

3. The apparatus of claim 1, in which the calling means comprises a means for translating the speed dialing alias into a routable telephone number.

4. The apparatus of claim 3, in which the calling means comprises a means for storing a routable telephone number for an entered telephone number and a speed dialing alias.

5. The apparatus of claim 4, in which the calling means further comprises means for outpulsing a predetermined one of the routable telephone numbers in response to entry of a speed dialing alias.

6. The apparatus of claim 1, in which the called party is a special information source which communicates in the predetermined one of a plurality of languages.

7. The apparatus of claim 6, in which the information source communicates weather information.

8. The apparatus of claim 6, in which the information source communicates news.

9. The apparatus of claim 6, in which the information source communicates language translations.

10. The apparatus of claim 6, in which the information source communicates currency exchange information.

11. A public switched telephone network, comprising:

at least one central office switching system; and

a multilingual prepaid services system associated with the central office switching system.

12. The apparatus of claim 11, in which the multilingual prepaid services system is connected to the at least one central office switching system by means of a T1 trunk.

13. The apparatus of claim 11, in which the multilingual prepaid services system is connected to the at least one central office switching system by means of at least one ISDN channel.

14. The apparatus of claim 11, in which the multilingual prepaid services system is connected to the at least one central office switching system by means of at least one analog line.

15. The apparatus of claim 11, in which the services system comprises an end office switching system trunked to the at least one central office switching system.

16. The apparatus of claim 15, in which the services system further comprises a host computer connected to and controlling the end office switching system.

17. The apparatus of claim 16, in which the services system comprises a backup computer for the host computer.

18. The apparatus of claim 15, in which the services system comprises another end office switching system which backs up the end office switching system.

19. The apparatus of claim 11, in which tile services system comprises at least one voice response unit computer capable of communicating with a user of the telephone network in a plurality of languages.

20. The apparatus of claim 12, in which the services system comprises at least one voice response unit computer connected by means of at least one tip and ring line to the end office switching system, the voice response unit computer capable of communicating with a user of the telephone network in a plurality of languages.

21. The apparatus of claim 19, in which the voice response unit computer contains stored representations of routable telephone numbers of information sources communicating in a plurality of languages.

22. The apparatus of claim 21, in which the voice response unit computer is capable of storing an access number entered by a prepaid user requesting communications in one of the plurality of languages and is capable of storing a speed dialing alias entered by the prepaid user, the voice response unit computer being responsive to the entered access number and the entered speed dialing alias for communicating with the prepaid user in the one of a plurality of languages and for outpulsing one of the routable telephone numbers of an information source which communicates in the one of the plurality of languages so that the prepaid user is connected with the information source associated with the outpulsed telephone number.

23. A multilingual prepaid telephone apparatus comprising:

a means for receiving one of a plurality of telephone numbers from a prepaid user, each of the telephone numbers representing operation of the multilingual prepaid telephone apparatus in one of a plurality of languages;

a means for storing a group of announcements in the plurality of languages;

a means responsive to a received one of the plurality of telephone numbers for directing at least one of the group of announcements to the prepaid user in the language represented by the received telephone number;

a means for receiving at least one signal from the prepaid user representing a user'"'"'s account number in response to an announcement sent to the user in the language represented by the received telephone number;

a means for verifying the validity of the account number;

a means for determining if there is a predetermined amount of available credit associated with the account number;

a means for receiving a destination telephone number from the prepaid user;

a means for determining if there is sufficient credit available for a telephone call to the destination number for a predetermined minimum time;

a means for determining an available duration of a telephone call to the destination number in light of the available credit and nature of the destination telephone number;

a means for completing a telephone call from the prepaid user to the destination number if there is sufficient available credit for a telephone call to the destination number for the predetermined minimum time;

a means for setting a timer with the available duration of a telephone call to the destination number;

a means for starting the timer and running it during the telephone call to the destination number;

a means for disconnecting the telephone call to the destination number when the timer runs out; and

a means for computing a new available credit balance if the telephone call to the destination number ends prior to the timer running out.

24. The multilingual prepaid telephone apparatus of claim 23, further comprising

a means for receiving a speed dialing alias and outpulsing a routable telephone number of an information source communicating in the one of a plurality of languages represented by the received telephone number when account number is valid and when there is the predetermined amount of credit.

25. The apparatus of claim 23, further comprising a means for performing edit checks on the destination telephone number from the prepaid user.

26. A method of providing a multilingual prepaid telephone service comprising the steps of:

playing announcements to a prepaid user in one of a plurality of languages requested by the user regarding instructions about how to make a prepaid telephone call; and

completing a requested telephone call from the prepaid user to a destination number requested by the user in response to prompts made by the announcements.

27. The method of claim 26, further comprising the step of calling a destination number of a party who communicates in the requested language in response to entry of a speed dialing alias by the prepaid user.

28. The method of claim 26, in which the one of a plurality of languages is selected in response to entry of a predetermined toll free telephone number by the prepaid user.

29. A method of providing a multilingual prepaid telephone service, comprising the steps of:

receiving one of a plurality of telephone numbers from a prepaid user, each of the telephone numbers representing operation of a multilingual prepaid telephone apparatus in one of a plurality of languages;

storing a group of announcements in the plurality of languages;

directing at least one of the group of announcements to the prepaid user in the language represented by the received telephone number in response to a received one of the plurality of telephone numbers;

receiving at least one signal from the prepaid user representing a user'"'"'s account number in response to an announcement sent to the user in the language represented by the received telephone number;

verifying the validity of the account number;

determining if there is a predetermined amount of available credit associated with the account number;

receiving a destination telephone number from the prepaid user;

determining if there is sufficient credit available for a telephone call to the destination number for a predetermined minimum time;

determining an available duration of a telephone call to the destination number in light of the available credit and nature of the destination telephone number;

completing a telephone call from the prepaid user to the destination number if there is sufficient available credit for a telephone call to the destination number for the predetermined minimum time;

setting a timer with the available duration of a telephone call to the destination number;

starting the timer and running it during the telephone call to the destination number;

disconnecting the telephone call to the destination number when the timer runs out; and

computing a new available credit balance if the telephone call to the destination number ends prior to the timer running out.

30. The method of claim 29, further comprising the step of:

receiving a speed dialing alias and outpulsing a routable telephone number of an information source communicating in the one of a plurality of languages represented by the received telephone number when account number is valid and when there is the predetermined amount of credit.

31. Method of making a multilingual prepaid telephone call, comprising the steps of:

calling a predetermined one of a plurality of telephone numbers, each of the plurality of telephone numbers corresponding to a different one of a plurality of languages;

receiving one or more announcements in a preselected language corresponding to the predetermined telephone numbers, the one or more announcements comprising one or more instructions on how to make a prepaid telephone call; and

making a prepaid telephone call in accordance with the one or more announcements.

32. The method of claim 31 in which the making step comprises the step of using a speed dialing alias to complete a prepaid telephone call to a party communicating in the preselected language.

33. Method of providing multilingual prepaid telephone service, comprising the steps of:

playing instructional announcements over a public switched telephone network to a prepaid telephone caller in one of a plurality of languages selected by the caller; and

completing a prepaid call to a called party via a public switched telephone network in answer to responses of the caller to the instructional announcements.

34. The method of claim 33 in which the completing step comprises the step of completing a telephone call to a party communicating in the one of the plurality of languages.