Visual message waiting indication in a telephone voice message system

• US 5,363,431 A
• Filed: 12/22/1992
• Issued: 11/08/1994
• Est. Priority Date: 12/22/1992
• Status: Expired due to Term

• Current Assignee: Phase Systems LLC (Intellectual Ventures LLC)
• Original Assignee: BellSouth Corporation (AT&T, Inc.)
• Inventors: Howe, Wayne R., Schull, Jerome W.
• Primary Examiner(s): Dwyer, James L.
• Assistant Examiner(s): LAU, MICHAEL
• Application Number:
  US07/995,025
• Time in Patent Office: 686 Days
• Field of Search: 379/67, 379/92, 379/393, 379/105
• US Class Current: 379/88.12
• CPC Class Codes: H04M 19/02 providing ringing current or supervisory tones, e.g. dialling tone or busy tone
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message

Abstract

A telephone system which offers a voice message service and which enables visual indication of waiting messages at subscriber locations using suppressed ringing connections through the switching network of the system.

Claims

1. A telephone system comprising:

a telephone switching network responsive to telephone subscriber locations for providing telephone connections for said telephone subscriber locations including connections to a voice message system;

and first means responsive to a message waiting indicator signal associated with a particular subscriber location, said message waiting indicator signal indicating that said voice message system contains a message, and said first means acting to establish a suppressed ringing connection through said telephone switching network to the particular subscriber location associated with said message waiting indicator signal.

2. A telephone system in accordance with claim 1 wherein:

said suppressed ringing connection is such that no ringing occurs at the particular subscriber location.

3. A telephone system in accordance with claim 1 wherein:

said suppressed ringing connection is such that no substantial ringing occurs at the particular subscriber location.

4. A telephone system in accordance with claim 1 wherein:

said first means includes means for transmitting over said established suppressed ringing connection a message for activating a visual indicator at said particular subscriber location.

5. A telephone system in accordance with claim 3 further comprising:

said voice message system;

and said subscriber locations, said particular subscriber location including said visual indicator.

6. A telephone system in accordance with claim 1 wherein:

said first means includes a program driven processor for controlling said telephone switching network.

7. A telephone system in accordance with claim 1 further comprising:

second means responsive to said message waiting indicator signal for controlling said telephone switching network so that said particular subscriber location receives stutter dial tone when said particular subscriber location goes off-hook.

8. A telephone system in accordance with claim 1 wherein:

said first means comprises;

a control computer responsive to said message waiting indicator signal; and

control processing means for establishing said suppressed ringing connection based upon messages from said control computer.

9. A telephone system in accordance with claim 8 wherein:

said telephone system includes a link for conveying said message waiting indicator signal to said first means;

and said control computer is a local control computer which monitors said link.

10. A telephone system in accordance with claim 9 wherein:

said link is a simplified message desk interface link.

11. A telephone system in accordance with claim 9 further comprising:

second means responsive to said message waiting indicator signal for controlling said telephone switching network so that said particular subscriber location receives stutter dial tone when said particular subscriber location goes off-hook.

12. A telephone system in accordance with claim 8 wherein:

said control computer is a centralized control computer of said telephone system.

13. A telephone system in accordance with claim 12 wherein:

said centralized control computer receives said message waiting indicator signal over a data network and provides messages to said control means over a data network.

14. A telephone system in accordance with claim 13 wherein:

said voice message system generates a further message waiting indicator signal;

and said system further includes second means responsive to said further message waiting indicator signal for controlling said telephone switching network so that said particular subscriber location receives stutter dial tone when said particular subscriber location goes off-hook.

15. A telephone system in accordance with claim 14 further comprising:

a telephone link for conveying said further message waiting indicator signal to said first means.

16. A telephone system in accordance with claim 15 wherein:

said telephone link is a simplified message desk interface link.

17. A telephone system in accordance with claim 13 wherein:

said centralized control computer is a telemetry control computer used for telemetry operations in said telephone system.

18. A telephone system in accordance with claim 1 wherein:

said voice message system generates a completion signal after said particular subscriber location accesses said voice message system;

and said first means is responsive to said completion signal for enabling deactivation of said visual indicator.

19. A telephone system in accordance with claim 1 wherein:

said first means includes further means responsive to a busy condition of said particular subscriber location, which busy condition prevents said first means from establishing said suppressed ringing connection to said particular subscriber location, for controlling said telephone switching network to transmit a message over the active connection to said subscriber location for activating a visual indicator at said particular subscriber location.

20. A telephone system in accordance with claim 1 wherein:

said further means is analogous to a means for carrying out a Call Waiting function.

21. A telephone system in accordance with claim 1 wherein:

said first means includes further means responsive to a busy condition of said particular subscriber location, which busy condition prevents said first means from establishing said suppressed ring connection to said particular subscriber location, and which is further responsive to the ending of said busy condition of said particular subscriber location, for automatically attempting to establish a suppressed ring connection through said telephone switching network to said particular subscriber location.

22. A method for use with a telephone switching network which is responsive to telephone subscriber locations for providing telephone connections for said telephone subscriber locations including connections to a voice message system, comprising:

generating a message waiting indicator request signal associated with a particular subscriber location, said message waiting indicator request signal indicating that said voice message system contains a message;

and based on said message waiting indicator request signal, establishing a suppressed ringing connection through said telephone switching network to the particular subscriber location associated with said message waiting indicator request signal.

23. A method in accordance with claim 22 wherein:

said suppressed ring connection is such that no ringing occurs at the particular subscriber location.

24. A method in accordance with claim 23 wherein:

said suppressed ring connection is such that no substantial ringing occurs at said particular subscriber location.

25. A method in accordance with claim 22 further comprising:

transmitting over said established suppressed ringing connection a visual message waiting indicator signal for activating a visual indicator at said particular subscriber location.

26. A method in accordance with claim 22 wherein:

said establishing of said suppressed ringing connection includes using a program driven processor for controlling said telephone switching network.

27. A method in accordance with claim 22 further comprising:

based on said message waiting indicator request signal, controlling said telephone switching network so that said particular subscriber location receives stutter dial tone when said particular subscriber location goes off-hook.

28. A method in accordance with claim 22 wherein:

said establishing of said suppressed ring connection comprises;

using a control computer to receive said message waiting indicator request signal and to generate messages for a control processing means which establishes said suppressed ringing connection through said telephone switching network based upon said messages from said control computer.

29. A method in accordance with claim 28 wherein:

said control computer is a local control computer which monitors a link between said voice message system and said switching network.

30. A method in accordance with claim 29 wherein:

said link is a simplified message desk interface link.

31. A method in accordance with claim 29 further comprising:

based on said message waiting indicator request signal, controlling said telephone switching network so that said particular subscriber location receives stutter dial tone when said particular subscriber location goes off-hook.

32. A method in accordance with claim 28 wherein:

said control computer is a centralized control computer of said telephone system.

33. A method in accordance with claim 32 wherein:

said message waiting indicator request signal is communicated to said centralized computer over a data network and said centralized computer provides messages to said control processing means over a data network.

34. A method in accordance with claim 33 further comprising:

generating a further message waiting indicator request signal;

and based on said further message waiting indicator request signal, controlling said telephone switching network so that said particular subscriber location receives stutter dial tone when said particular subscriber location goes off-hook.

35. A method in accordance with claim 34 further comprising:

providing a telephone link for conveying said further message waiting indicator request signal.

36. A method in accordance with claim 35 wherein:

said telephone link is a simplified message desk interface link.

37. A method in accordance with claim 33 wherein:

said centralized control computer is a telemetry control computer used for telemetry operations in said telephone system.

38. A method in accordance with claim 22 further comprising:

generating a completion signal after said particular subscriber location accesses said voice message system;

and based on said completion signal, enabling deactivation of said visual indicator.

39. A method in accordance with claim 22 further comprising:

when a busy condition of said particular subscriber location prevents said suppressed ringing connection from being established to said particular subscriber location, further controlling said telephone switching network to transmit a message over the active connection to said particular subscriber location for activating and/or deactivating a visual indicator at said particular subscriber location.

40. A method in accordance with claim 39 wherein:

said further controlling is analogous to a Call Waiting message function controlling.

41. A method in accordance with claim 22 wherein:

when a busy condition of said particular subscriber location prevents said suppressed ringing connection from being established to said particular subscriber location, automatically attempting to establish said suppressed ring connection through said telephone switching network to said particular subscriber location when the busy condition of said particular subscriber location ends.