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Voice-activated telephone directory and call placement system

  • US 5,369,685 A
  • Filed: 03/07/1991
  • Issued: 11/29/1994
  • Est. Priority Date: 03/07/1991
  • Status: Expired due to Fees
First Claim
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1. A method of operating a telecommunications network for providing a voice-activated telephone directory, the network having the capability of routing calls thereover and for processing caller-spoken, voice entries, said method comprising the steps of:

  • (a) storing a plurality of caller-associated telephone directories including the step of storing voice templates of a plurality of callers speaking respective directory listings;

    (b) organizing said listings as part of respective subsidiary directories having respective subsidiary directory names with said subsidiary directories included as part of respective subdirectories having respective subdirectory names;

    (c) storing voice templates of the callers speaking said respective subdirectory and subsidiary directory names;

    (d) receiving a telephone call over the network from a caller in response to the dialing of a directory access telephone number associated with the caller'"'"'s directory;

    (e) verifying the identity of the caller and, in response, retrieving said directory associated with the caller;

    (f) receiving a caller-spoken entry, comparing said entry with said subdirectory name template of said directory associated with the caller, and determining whether said entry matches said subdirectory name template;

    (g) if a match is determined between said entry and subdirectory name template, comparing a subsequent caller-spoken entry with said subsidiary directory name template included as part of said subdirectory, and determining whether said subsequent entry matches said subsidiary directory name template;

    (h) if a match is determined between said subsequent entry and subsidiary directory name template, comparing an additional caller-spoken entry with said listing template, and determining whether said additional entry matches said listing template; and

    (i) if a match is determined between said additional entry and listing template, retrieving said listing-associated telephone number.

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