System for the remote monitoring of a reproduction apparatus
First Claim
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1. A system for the remote monitoring of an electrographic copier/duplicator reproduction apparatus having an internal memory, said apparatus comprising:
- a communication interface in said reproduction apparatus including means for collecting data regarding operation of said reproduction apparatus and for permitting said data to be output from said apparatus, said data comprises reproduction apparatus usage, utilization of features of such reproduction apparatus and billing data storage in said internal memory, said communication interface further including modem means for transmitting said data from said communication interface to a non-dedicated telephone line; and
a diagnostic and administrative device including data reception means for receiving said data from said telephone line or directly from said communication interface.
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Abstract
A reproduction apparatus includes a communication interface having an RS-232 interface and a modem, thereby permitting both on-site and remote communication with a diagnostic and administrative device. The RS-232 interface and modem enable the use of standard hardware and non-dedicated telephone lines for the purpose of recording apparatus usage, feature utilization, and performing diagnostic routines on the reproduction apparatus.
37 Citations
16 Claims
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1. A system for the remote monitoring of an electrographic copier/duplicator reproduction apparatus having an internal memory, said apparatus comprising:
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a communication interface in said reproduction apparatus including means for collecting data regarding operation of said reproduction apparatus and for permitting said data to be output from said apparatus, said data comprises reproduction apparatus usage, utilization of features of such reproduction apparatus and billing data storage in said internal memory, said communication interface further including modem means for transmitting said data from said communication interface to a non-dedicated telephone line; and a diagnostic and administrative device including data reception means for receiving said data from said telephone line or directly from said communication interface. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A reproduction apparatus having an internal memory, said apparatus comprising:
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internal data collection means for collecting data regarding operation of said reproduction apparatus, said data comprises reproduction apparatus usage, utilization of features of such reproduction apparatus and billing data stored in said internal memory; and communication interface means including an interface for permitting said data to be output from said reproduction apparatus, and modem means for transmitting said data from said communication interface, whereby data is permitted to be output from said reproduction apparatus to a diagnostic and administrative device via a non-dedicated telephone line or directly from said communication interface. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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Specification