Method and apparatus for controlling and communicating with business office devices

• US 5,412,779 A
• Filed: 07/28/1994
• Issued: 05/02/1995
• Est. Priority Date: 07/06/1990
• Status: Expired due to Term

• Current Assignee: Ricoh Company Limited, Ricoh Corporation (Ricoh Company Limited)
• Original Assignee: Ricoh Company Limited, Ricoh Corporation (Ricoh Company Limited)
• Inventors: Motoyama, Tetsuro
• Primary Examiner(s): Harvey, Jack B.
• Assistant Examiner(s): Auve, Glenn A.
• Application Number:
  US08/282,168
• Time in Patent Office: 278 Days
• Field of Search: 395/325, 395/200, 395/275, 358/442, 371/11.4, 371/14, 371/29.1, 355/203, 355/204, 355/205, 355/206
• US Class Current: 399/8
• CPC Class Codes: G03G 15/5016 User-machine interface; Display panels; Control console
• CPC Class Codes: G03G 15/5079 for maintenance
• CPC Class Codes: G03G 15/55 Self-diagnostics; Malfunction or lifetime display
• CPC Class Codes: G03G 2215/00109 Remote control of apparatus, e.g. by a host
• CPC Class Codes: G06F 11/0733 in a data processing system embedded in an image processing device, e.g. printer, facsimile, scanner
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/2294 by remote test
• CPC Class Codes: G06F 11/3013 where the computing system is an embedded system, i.e. a combination of hardware and software dedicated to perform a certain function in mobile devices, printers, automotive or aircraft systems testing or monitoring of control systems or parts thereof G05B23/02
• CPC Class Codes: G06F 11/3055 Monitoring arrangements for monitoring the status of the computing system or of the computing system component, e.g. monitoring if the computing system is on, off, available, not available error or fault processing without redundancy G06F11/0703; error detection or correction by redundancy in data representation G06F11/08; error detection or correction by redundancy in operation G06F11/14; error detection or correction by redundancy in hardware G06F11/16
• CPC Class Codes: G06F 11/3072 where the reporting involves data filtering, e.g. pattern matching, time or event triggered, adaptive or policy-based reporting
• CPC Class Codes: G06F 3/1293 Printer information exchange with computer
• CPC Class Codes: G06K 15/00 Arrangements for producing a permanent visual presentation of the output data , e.g. computer output printersprinting or plotting combined with another operation, e.g. with conveying, G06K17/00
• CPC Class Codes: H04N 1/00127 Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture
• CPC Class Codes: H04N 1/00323 with a measuring, monitoring or signaling apparatus, e.g. for transmitting measured information to a central location
• CPC Class Codes: H04N 2201/0074 Arrangements for the control of a still picture apparatus by the connected apparatus arrangements for the control of the connected apparatus by the still picture apparatus H04N2201/0013; control of image communication with the connected apparatus H04N2201/0015
• CPC Class Codes: H04N 2201/0075 by a user operated remote control device, e.g. receiving instructions from a user via a computer terminal or mobile telephone handset
• CPC Class Codes: H04N 2201/0082 Image hardcopy reproducer H04N2201/0091 - H04N2201/0094 take precedence

Abstract

A method and apparatus for controlling and communicating with business office devices, such as copiers, facsimiles and/or printers. The present invention communicates and controls various modules of business devices which allow an external device such as an operation panel to access the state of a target device, such as a copier, printer or facsimile. The operation panel can communicate with the target device and control the same target device. Also, a remote diagnostics station can provide remote diagnostics of the target device.

Claims

1. A system for controlling communication of at least one of state data including static, semi-static or dynamic data or combinations thereof and control data, comprising:

at least one office device and an operation terminal, wherein each of said at least one office device communicates with a first end of a respective communication line connected between each of said at least one office device and said operation terminal, and wherein said operation terminal communicates with each of said at least one office device through a second end of the respective communication line,

wherein each of said at least one office device includes;

means for generating said at least one of state data and control data as binary signals, including information representative of a type of data and a length of the binary signals,

means, coupled to said means for generating, for storing said at least one of state data and control data,

office device processor means, coupled to said storing means, for processing said at least one of state data and control data and for controlling said office device in response to said processing, and

office device communication interface means, having an output coupled to said first end of the respective communication line and having an input coupled to said office device processor means, for interfacing transmission of said at least one of state data and control data between said office device and said respective communication line; and

wherein said operation terminal includes;

operation terminal communication interface means, coupled to said second end of the respective communication line of each of said at least one office device, for interfacing transmission of said at least one of state data and control data between said operation terminal and said respective communication line, and

operation terminal processor means, coupled to said operation terminal communication interface means, for processing said at least one of state data and control data,

wherein said operation terminal communication interface means communicates with said communication interface means of each of said at least one office device through the respective communication line thereof.

2. A system for controlling communication of at least one of state data including static, semi-static or dynamic data or a combination thereof and control data, comprising:

an office device; and

at least one operation terminal, each of said at least one operation terminal is for communicating with a first end of a respective communication line connected thereto, and said office device is connected to a second end of the respective communication line of each of said at least one operation terminal,

wherein said office device includes;

means for generating at least one of state data and control data binary signals having information indicating a type of data and a length of the binary signals,

means for storing said at least one of state data and control data,

office device processor means, coupled to said storing means, for processing said at least one of state data and control data and for controlling said office device in response to the processing said at least one of state data and control data, and

office device communication interface means, having an output coupled to said second end of each of said respective communication lines and having an input coupled to said office device processor means, for interfacing transmission of said at least one of state data and control data between said office device and said respective communication line, and

wherein each of said at least one operation terminal includes;

operation terminal interface means, coupled to said first end of said respective communication line, for interfacing communication of said at least one state data and control data between said operation terminal and said respective communication line, and

operation terminal processor means, coupled to said operation terminal interface means, for processing said at least one of state data and control data, wherein said office device communication interface means communicates with said operation terminal interface means of each of said at least one operation terminal through the respective communication line.

3. A system for controlling communication of at least one of state data and control data through a communication line, comprising:

a copier machine communicating with a first end of said communication line, said copier machine including;

means for generating said at least one of state data and control data which includes a source identification indicating a generating source of said at least one of state data and control data,

means, coupled to said means for generating, for storing said at least one of state data and control data, and

copier machine processor means, coupled to said storing means, for processing said at least one of state data and control data and for controlling said copier machine in response to the processing of said at least one of state data and control data, and

copier machine communication interface means, having an output coupled to said first end of said communication line and an input coupled to said copier machine processor means, for interfacing transmission of said at least one of state data and control data between said copier machine and said communication line, and for acknowledging receipt of said at least one of state data and control data received from said communication line; and

an operation terminal communicating with a second end of said communication line, said operation terminal including;

operation terminal communication interface means, coupled to said second end of said communication line, for interfacing transmission of said at least one of state data and control data between said operation terminal and said communication line, and for acknowledging receipt of said at least one of state data and control data received from said communication line, and

processor means, coupled to said operation terminal communication interface means, for processing said at least one of state data and control data.

4. The system as in claim 3, wherein said storing means comprises:

means for storing static state data representing characteristics of said copier machine which are constant over a life of said copier machine,

means for storing semi-static state data which infrequently changes over the life of said copier machine, and

means for storing dynamic state data which changes according to at least one of a mechanical and an electrical state of said copier machine.

5. The system as in claim 3, wherein said storing means comprises means for storing static state data representing characteristics of said copier machine which do not change over a life of said copier machine.

6. The system as in claim 3, wherein said storing means comprises means for storing semi-static state data which infrequently changes over a life of said copier machine.

7. The system as in claim 3, wherein said storing means comprises means for storing dynamic state data which changes according to at least one of a mechanical and an electrical state of said copier machine.

8. A method for use with a system for controlling communication of at least one of state data and control data between an office device and a remote operation terminal through a communication line, wherein first data is defined to be at least one of said state data and control data generated at said office device and second data is defined to be at least one of said state data and control data generated at said remote operation terminal, and wherein said office device includes an office device communication interface and said remote operation terminal includes an operation terminal communication interface, said method comprising the steps of:

1. communicating said first data from said office device to said remote operation terminal, said communicating step including;

a. generating at said device, said first data as binary signals including information representative of a type of data and a length of the binary signals,

b. transmitting said first data from said office device communication interface to said operation terminal communication interface through said communication line,

c. processing said first data by the remote operation terminal; and

10. The method as in claim 8 wherein said office device includes an office device processor and said operation terminal includes an operation terminal processor means;

wherein said step 1 further comprises the step of interpreting said first data by said operation terminal processor;

wherein said step c processes said interpreted first data;

wherein said step 2 further comprises the step of interpreting said second data by said office device processor; and

wherein said step f processes said interpreted second data.

12. A system as in claim 10 in which said office machine is a copier.

13. A system as in claim 10 in which said office machine is a printer.

14. A system as in claim 10 in which said office machine is a facsimile machine.

9. communicating said second data from said remote operation terminal to said office device, said communicating step including:

d. generating at the remote operation terminal, said second data as binary signals including information representative of a type of data and a length of the binary signals,

e. transmitting said second data from said operation terminal communication interface to said office device communication interface through said communication line,

f. processing, by said office device, at least one of said first and second data and controlling said office device in response to said processing of at least one of said first and second data.

11. A system for controlling communication of at least one of state data and control data through a communication line, comprising:

an office machine communicating with a first end of said communication line; and

an operation terminal communicating with a second end of said communication line;

wherein said office machine includes;

means for generating first data which is said at least one of state data and control data as binary signals including information representative of a type of data and a length of the binary signals,

means for storing at least one of said first and second data, said second data is at least one of state data and control data generated at said operation terminal,

office machine processor means, coupled to said storing means, for processing at least one of said first and second data and for controlling said office machine in response to said processing,

office machine communication interface means, having an output coupled to said first end of said communication line and an input coupled to said office machine processor means, for interfacing transmission of said first data binary signals between said office machine and said communication line;

wherein said operation terminal includes;

means for generating said second data as binary signals containing information representative of a type of data and a length of binary signals,

operation terminal communication interface means, coupled to said second end of communication line, for interfacing transmission of said data between said operation terminal and said communication line, and

processor means, coupled to said operation terminal communication interface means, for processing at least one of said first and second data.

15. A system for controlling communication of at least one of state data and control data through a communication line, comprising:

an office machine communicating with a first end of said communication line, said office machine including;

means for generating said at least one of state data and control data binary signals including information representative of a type of data and a length of the binary signals,

means, coupled to said means for generating, for storing said at least one of state data and control data,

office machine processor means, coupled to said storing means, for processing said at least one of state data and control data and controlling said office machine in response to said processing,

office machine communication interface means, having an output coupled to said first end of said communication line and an input coupled to said office machine processor means, for interfacing transmission of said at least one of state data and control data binary signals between said office machine and said communication line; and

a diagnostic processor communicating with a second end of said communication line for processing said at least one of state data and control data binary signals received from said office machine processor means to diagnose operation of the office machine and to communicate interactively with the office machine.

16. A system for controlling communication of at least one of state data including static, semi-static, or dynamic data or combinations thereof and control data through a communication line, comprising:

an office device communicating with a first end of said communication line, said office device including;

means for storing said at least one of state data and control data,

office device processor means, coupled to said storing means, for processing said at least one of state data and control data and for controlling said office device in response to said processing, and

office device communication interface means, having an output coupled to said first end of said communication line and having an input coupled to said office device processor means, for interfacing transmission of said at least one of state data and control data between said office device and said communication line;

a remote operation terminal communicating with a second end of said communication line, including;

operation terminal communication interface means, coupled to said second end of said communication line, for interfacing transmission of said at least one of state data and control data between said operation terminal and said communication line,

operation terminal processor means, coupled to said operation terminal communication interface means, for processing said at least one of state data and control data, and

an operation panel including;

input processor means, coupled to said operation terminal processor, for inputting user specified control functions, and

display processor means, coupled to said operation terminal processor, for at least one of processing inputs from said input processor means and processing said at least one of state data and control data into display information.

18. The system as in claim 16, including means for exchanging said at least one of state data and said control data between said office device and said operation terminal.

17. A system for controlling communication of at least one of state data and control data through a communication line, comprising:

an office machine communicating with a first end of said communication line, said office machine including;

means for storing said at least one of state data and control data,

office device processor means, coupled to said storing means, for processing said at least one of state data and control data and controlling said office device in response to the processing of said at least one of state data and control data, and

office device communication interface means, having an output coupled to said first end of said communication line and having an input coupled to said office device processor means, for interfacing transmission of said at least one of state data and control data between said office device and said communication line; and

a remote operation terminal communicating with a second end of said communication line, wherein said remote operation terminal is a remote diagnostic station for remotely diagnosing operation of said office device, said remote operation terminal including;

operation terminal communication interface means, coupled to said second end of said communication line, for interfacing transmission of said at least one of state data and control data between said operation terminal and said communication line,

operation terminal processor means, coupled to said operation terminal communication interface means, for processing said at least one of state data and control data, and

storage means for storing said at least one of state data and control data received from said office device through said communication line.

19. A system for controlling communication of at least one of state data and control data through a communication line, comprising:

an office device communicating with a first end of said communication line; and

a remote operation terminal communicating with a second end of said communication line;

wherein said office machine includes;

means for generating first data which is at least one of said state data and control data, said first data being generated as binary signals including information representative of a type of data and a length of the binary signals, and a source identification to indicate a generating source of said first data,

means for storing at least one of said first and second data, said second data is at least one of state data and control data generated at said remote operation terminal, wherein said storing means comprises;

means for storing static state data representing characteristics of said office device which do not change over a life of said office device, said static state data including a model number, a serial number and model characteristics,

means for storing semi-static state data which changes over the life of said office device, said semi-static state including a ROM version and an option configuration of said office device, and

means for storing dynamic state data which changes according to at least one of a mechanical and an electrical state of said office device,

office device processor means, coupled to said storing means, for processing at least one of said first and second data, and for controlling said office device in response to said processing,

office device communication interface means, having an output coupled to said first end of said communication line and having an input coupled to said office device processor means, for interfacing transmission of said first data between said office device and said communication line,

means for monitoring a dynamic state of said office device,

means for storing said monitored dynamic state into said dynamic data storing means, and

means for sending said dynamic state to said office device communication interface for transmission over said communication line;

wherein said remote operation terminal includes;

means for generating said second data as binary signals including information representative of a type of data and a length of the binary signals, and a source identification to indicate a generating source of said at least one of state data and control data,

operation terminal communication interface means, coupled to said second end of said communication line, for interfacing transmission of said second data between said operation terminal and said communication line, and

operation terminal processor means, coupled to said operation terminal communication interface means, for processing at least one of said first and second data.

21. The system as in claim 19 wherein said office device processor means and said operation terminal processor means each include means for sending results of said processing by said office device processor means and said operating terminal processor means to respective communication interface means.

20. A system for controlling communication of at least one of state data and control data through a communication line, comprising:

an office device communicating with a first end of said communication line; and

a remote operation terminal communicating with a second end of said communication line;

wherein said office device includes;

means for generating first data which is at least one of said state data and control data, said first data being generated as binary signals including information representative of a type of data and a length of the binary signals, and a source identification to indicate a generating source of said first data,

means for storing at least one of said first and second data, said second data is at least one of state data and control data generated at said remote operation terminal,

office device processor means, coupled to said storing means, for processing at least one of said first and second data and for controlling said office device in response to said processing, and

office device communication interface means, having an output coupled to said first end of said communication line and having an input coupled to said office device processor means, for interfacing transmission of at least one of said first and second data between said office device and said communication line,

means for encoding the first data and decoding the second data;

wherein said remote operation terminal includes;

means for generating said second data as binary signals including information representative of a type of data and a length of the binary signals, and a source identification of said second data,

operation terminal communication interface means, coupled to said second end of said communication line, for interfacing transmission of at least one of said first and second data between said operation terminal and said communication line,

operation terminal processor means, coupled to said operation terminal communication interface means, for processing said control data, and

means for encoding the second data and decoding the first data.

22. The system as in claim 20 including means for indicating when communication is established over said communication line between said office device communication interface means and said operation terminal communication interface means.

24. The system as in claim 22 wherein said at least one of state data and control data includes source identification information which indicates a generating source of at least one of said first and second data.

23. A system for controlling communication of at least one of state data and control data through a communication line, comprising:

an office device communicating with a first end of said communication line; and

a remote operation terminal communicating with a second end of said communication line;

wherein said office device includes;

means for generating first data which is at least one of said state data and control data, said first data being generated as binary signals including information representative of a type of data and a length of the binary signals,

office device processor means, coupled to said storing means, for processing at least one of said first and second data and for controlling said office device in response to said processing, and

office device communication interface means, having an output coupled to said first end of said communication line and having an input coupled to said office device processor means, for interfacing transmission of at least one of said first and second data between said office device and said communication line; and

wherein said remote operation terminal includes;

means for generating said second data as binary signals including information representative of a type of data and a length of the binary signals,

operation terminal communication interface means, coupled to said second end of said communication line, for interfacing transmission of at least one of said first and second data between said remote operation terminal and said communication line, and

operation terminal processor means, coupled to said operation terminal communication interface means, for processing at least one of said first and second data.

25. The system as in claim 23 wherein said office device and said operation terminal include means for encoding and decoding at least one of said first and second data.

26. The system as in claim 23 wherein at least one of said first and second data includes composition information.

27. The system as in claim 23, wherein said storing means comprises:

means for storing static state data representing characteristics of said office device which do not change over a life of said office device, said static state data including a model number, a serial number and model characteristics,

means for storing semi-static state data which infrequently changes over the life of said office device, said semi-static state data including a ROM version and an option configuration, and

means for storing dynamic state data which changes according to at least one of a mechanical and an electrical state of said office device.

28. The system as in claim 23, wherein said operation terminal communicates with different models of said office device.

29. A method for use with a system for controlling communication of at least one of state data and control data between an office device and remote operation terminal through a communication line, wherein first data is defined to be at least one of said state data and control data generated within said office device and second data is defined to be at least one of said state data and control data generated within said remote operation terminal, and wherein said office device includes an office device communication interface and said remote operation terminal includes an operation terminal communication interface, said method comprising the steps of:

1. communicating said first data from said office device to said remote operation terminal, said communicating step including;

a. generating said first data at said office device,

b. storing static data representing characteristics of said office device which do not change over a life of said device,

c. storing semi-static state data which infrequently change over the life of said device,

d. storing dynamic state data which change according to at least one of a mechanical and an electrical state of said device,

e. transmitting said first data from said office device communication interface to said operation terminal communication interface means through said communication line,

f. processing, by said remote operation terminal, said transmitted first data; and

30. communicating said second data from said remote operation terminal to said office device, and communication step including:

g. generating said second data at the remote operation terminal side,

h. transmitting said second data from said operation terminal communication interface to said office device communication interface through said communication line,

i. processing, by said office device, said control data received over said communication line and controlling said office device in response to said processing by said office device.

31. A system for controlling communication of at least one of state data and control data through a communication line, comprising:

an office machine communicating with a first end of said communication line, wherein said office machine is a copier including;

means for generating said at least one of state data and control data,

means, coupled to said means for generating, for storing said at least one of state data and control data,

office machine processor means, coupled to said storing means, for processing said at least one of state data and control data and controlling said office machine in response to said processing, and

office machine communication interface means, having an output coupled to said first end of said communication line and an input coupled to said office machine processor means, for interfacing transmission of said at least one of state data and control data between said office machine and said communication line; and

a diagnostic processor communicating with a second end of said communication line for processing said at least one of state data and control data received from said office machine processor means to diagnose an operation of the office machine and to communicate interactively with the office machine.

32. A system for controlling communication of at least one of state data and/or control data through a communication line, comprising:

an office machine communicating with a first end of said communication line, wherein said office machine is a printer including;

means for generating said at least one of state data and control data,

means, coupled to said means for generating, for storing said at least one of state data and control data,

office machine processor means, coupled to said storing means, for processing said at least one of state data and control data and controlling said office machine in response to said processing, and

office machine communication interface means, having an output coupled to said first end of said communication line and an input coupled to said office machine processor means, for interfacing transmission of said at least one of state data and control data between said office machine and said communication line; and

a diagnostic processor communicating with a second end of said communication line for processing said at least one of state data and control data received from said office machine processor means to diagnose an operation of the office machine and to communicate interactively with the office machine.

33. A system for controlling communication of at least one of state data and/or control data through a communication line, comprising:

an office machine communicating with a first end of said communication line, wherein said office machine is a facsimile machine including;

means for generating said at least one of state data and control data,

means, coupled to said means for generating, for storing said at least one of state data and control data,

office machine processor means, coupled to said storing means, for processing said at least one of state data and control data and controlling said office machine in response to said processing, and

office machine communication interface means, having an output coupled to said first end of said communication line and an input coupled to said office machine processor means, for interfacing transmission of said at least one of state data and control data between said office machine and said communication line; and

a diagnostic processor communicating with a second end of said communication line for processing said at least one of state data and control data received from said office machine processor means to diagnose an operation of the office machine and to communicate interactively with the office machine.

34. A method for use with a system for controlling communication of at least one of state data and control data between an office device and an operation terminal through a communication line, wherein first data is defined to be at least one of said state data and control data generated within said office device and second data is defined to be at least one of said state data and control data generated within said remote operation terminal, and wherein said office device includes an office device communication interface and said operation terminal includes an operation terminal communication interface, said method comprising the steps of:

1. communicating said first data from said office device to said operation terminal, said communicating step including;

a. generating said first data at said office device,

b. storing static state data representing characteristics of said office device which do not change over a life of said office device,

c. transmitting said first data from said office device communication interface to said operation terminal communication interface through said communication line,

d. processing said first data by the operation terminal; and

2. communicating said second data from said operation terminal to said office device including;

e. generating said second data at the operation terminal,

f. transmitting said second data from said operation terminal communication interface to said office device communication interface through said communication line,

g. processing said second data by said office device and controlling said office device in response to the processing by the office device.

35. A method for use with a system for controlling communication of at least one of state data and control data between an office device and an operation terminal through a communication line, wherein first data is defined to be at least one of said state data and control data generated within said office device and second data is defined to be at least one of said state data and control data generated within said remote operation terminal, and wherein said office device includes an office device communication interface and said operation terminal includes an operation terminal communication interface, said method comprising the steps of:

1. communicating said first data from said office device to said operation terminal, said communicating step including;

a. generating said first data at said office device,

b. storing semi-static state data which infrequently changes over a life of said office device,

c. transmitting said first data from said office device communication interface to said operation terminal communication interface through said communication line,

d. processing said first data by the operation terminal; and

2. communicating said second data from said operation terminal to said office device including;

e. generating said second data at the operation terminal,

f. transmitting said second data from said operation terminal communication interface to said office device communication interface through said communication line,

g. processing said second data by said office device and controlling said office device in response to the processing by the office device.

36. A method for use with a system for controlling communication of at least one of state data and control data between an office device and an operation terminal through a communication line, wherein first data is defined to be at least one of said state data and control data generated within said office device and second data is defined to be at least one of said state data and control data generated within said remote operation terminal, and wherein said office device includes an office device communication interface and said operation terminal includes an operation terminal communication interface, said method comprising the steps of:

37. communicating said first data from said office device to said operation terminal, said communicating step including:

a. generating said first data at said office device,

b. storing dynamic state data which changes according to at least one of a mechanical and an electrical state of said office device,

c. transmitting said first data from said office device communication interface to said operation terminal communication interface through said communication line,

d. processing said first data by the operation terminal; and

2. communicating said second data from said operation terminal to said office device including;

e. generating said second data at the operation terminal,

f. transmitting said second data from said operation terminal communication interface to said office device communication interface through said communication line,

g. processing said second data by said office device and controlling said office device in response to the processing by the office device.