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Method and apparatus for processing an incoming call in a communication system

  • US 5,434,906 A
  • Filed: 09/13/1993
  • Issued: 07/18/1995
  • Est. Priority Date: 09/13/1993
  • Status: Expired due to Term
First Claim
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1. A method for a communication system including a plurality of extensions to process a call from a caller to a called party, one of said extensions being the called party'"'"'s extension, comprising the steps of:

  • a) receiving the call from the caller;

    b) sending a notification to the called party indicating receipt of the call; and

    c) receiving from the called party a selected response to the notification, the response being selected from two or more possible responses, the two or more possible responses including

         1) to forward the call to a voice message recorder with a first greeting presented to the caller, and

         2) to forward the call to a voice message recorder with a second greeting presented to the caller;

    wherein the first greeting is a prerecorded greeting available for use only at the called party'"'"'s extension, and the second greeting is a prerecorded greeting available for use at the other extensions as well as the called party'"'"'s extension.

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