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Method of creating a telecommunication service template

  • US 5,455,853 A
  • Filed: 11/06/1992
  • Issued: 10/03/1995
  • Est. Priority Date: 08/25/1992
  • Status: Expired due to Term
First Claim
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1. A method of creating, in response to inputs from an operator of a record creation system, a template for the creation of call processing services, each call processing service being represented by a call processing record containing logically related call processing nodes, branches, and call variables, the method comprising the steps, executed by a processor, of:

  • displaying to the operator a selected call processing record;

    receiving from the operator an identification of a selected node in the call processing record to be made customizable, a customizable node being a node for which subsequent template users can specify predetermined expressions;

    displaying to the operator all expressions of the selected node;

    prompting the operator to identify which of the selected node expressions will be customizable;

    receiving from the operator an identification of an expression of the selected node which will be customizable; and

    enabling the selected call processing record and the designation of customizable node expressions for the selected node as a service template.

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