Voice processing system

• US 5,461,665 A
• Filed: 03/01/1993
• Issued: 10/24/1995
• Est. Priority Date: 03/01/1993
• Status: Expired due to Term

• Current Assignee: Inter-Tel (Delaware) Incorporated (Mitel Networks Corporation)
• Original Assignee: Executone Information Systems, Inc. (eLOT, Inc.)
• Inventors: Shur, Shlomo, McPhillips, Dennis E.
• Primary Examiner(s): Dwyer, James L.
• Assistant Examiner(s): Wolinsky, Scott
• Application Number:
  US08/022,683
• Time in Patent Office: 967 Days
• Field of Search: 379/67, 379/89, 379/96, 379/94, 379/88, 379/80, 379/198, 379/100, 379/201, 379/202, 379/207, 379/216, 379/69, 379/214
• US Class Current: 379/88.27
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A voice processing system coupled to a plurality of telephones, each having a mailbox, for communicating with callers to the telephones. The voice processing system is capable of recording, manipulating and transferring voice messages to and from each mailbox. Mailbox and message status information can be audibly announced to a caller having a valid access code.

Claims

1. A voice processing system coupled to a plurality of telephone stations comprising:

a tone detector for decoding DTMF signals received from said telephone stations a codec for converting voice signals to digital signals and digital signals to voice signals for communicating with said telephone stations;

a memory for storing mailboxes and programs including an operating system, each of said mailboxes including a mailbox status register for storing mailbox status information and a message envelope for storing message information;

means for granting a caller access to a mailbox upon entry by the caller of an access code matching a preassigned access code associated with an individual mailbox including means capable of granting access to said mailbox to a first user and a second user having the same access code, whereby when said second user enters said access code while said first user is accessing said individual mailbox, said first user is disconnected from said individual mailbox and said second user is granted access to said individual mailbox;

and means for indicating in said message envelope the times corresponding to when each of a plurality of messages was recorded and which of said recorded messages has been accessed.

2. A voice processing system according to claim 1, wherein said means for granting further includes means for recording the time and date of said access to a mailbox and means for indicating said time and date information in said status register of said mailbox.

3. A voice processing system according to claim 1 further including means for audibly announcing said message envelope information to said caller.

4. A voice processing system according to claim 1, further including a means capable of cancelling or changing said recorded messages which have not been accessed by the caller.

5. A telephone voice mail system coupled to a plurality of subscriber telephones for processing information including data representing a voice message sent from one subscriber to another, comprising:

a memory having individual mailbox memory blocks, each block being associated with one of said subscriber telephones and each block further having a mailbox message envelope for storing status information;

a voice converter for converting digital data to voice;

a processor for monitoring the transfer of said digital data including means for identifying the originator subscriber and recipient subscriber of said voice message, means for directing said digital data representing said voice message to said mailbox associated with said recipient subscriber and means for granting the originator subscriber access to said mailbox associated with said recipient subscriber while said recipient subscriber has access to said mailbox by disconnecting said recipient subscriber from said mailbox; and

means for indicating in said mailbox message envelope associated with said originator subscriber the status of voice messages originated from said originator subscriber and sent to said recipient subscriber including an indication of which of said voice messages has been accessed by said recipient subscriber.

6. A telephone voice mail system according to claim 5, further including means capable of cancelling or changing said voice messages which have not been accessed by said recipient subscriber.

7. A telephone voice mail system according to claim 5, further including means for audibly announcing said message envelope information to said originator subscriber.