Method and apparatus for facilitating the making of collect calls

• US 5,463,677 A
• Filed: 05/27/1993
• Issued: 10/31/1995
• Est. Priority Date: 05/27/1993
• Status: Expired due to Term

• Current Assignee: AT&T IPM Corp. (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Mansdoerfer, Richard L. Jr., Di Rubbo, Salvatore R. L., Bash, Stephan R., Gibilisco, Paul F.
• Primary Examiner(s): Hofsass, Jeffery A.
• Assistant Examiner(s): TSANG, FAN S
• Application Number:
  US08/068,355
• Time in Patent Office: 887 Days
• Field of Search: 379/112, 379/144, 379/67, 379/88, 379/89, 379/132, 379/121, 379/91, 379/212, 379/213
• US Class Current: 379/144.02
• CPC Class Codes: H04M 15/08 Metering calls to called party , i.e. B-party charged for the communication
• CPC Class Codes: H04M 3/51 Centralised call answering arrangements requiring operator intervention , e.g. call or contact centers for telemarketing
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

When a caller making a collect call encounters a busy called party or one that does not answer after a prescribed time, the telephone network offers the caller the opportunity to store a voice message in a messaging system at no charge to the caller. After the caller stores a message, one or more attempts are made to establish a connection between the messaging system and the called party'"'"'s telephone. This may be done by periodically alerting the called party'"'"'s telephone when it is in an on-hook state. When the called party answers, e.g., by going off-hook, the messaging system informs the called party that a collect voice message awaits him and asks if he is willing to pay to receive same. If the called party signals that he is willing to pay to receive the voice message, the messaging system plays the stored voice message from the collect caller and signals the telephone network to charge the account of the called party for supplying the message. If the called party signals that he is unwilling to pay to receive the voice message, the message is not delivered.

Claims

1. Apparatus for use in processing collect calls, comprising:

means for determining that a collect call placed by a caller to a called party is unacknowledged;

means for recording a message from said caller;

means, responsive to a received indication that said called party agrees to pay to receive said message, for supplying said message to said called party, said indication being received from said called party after the conclusion of said collect call; and

means, responsive to said indication, for charging said called party for being supplied with said message.

2. The invention as defined in claim 1 further including means for informing said called party that said message awaits him and that said message will be supplied to said called party if said called party agrees to pay to receive it.

3. The invention as defined in claim 1 wherein said message includes a voice message.

4. The invention as defined in claim 1 wherein said message includes a video message.

5. The invention as defined in claim 1 wherein said message includes a facsimile message.

6. The invention as defined in claim 1 wherein said message includes a data message.

7. Apparatus for use in processing collect calls, comprising:

means for determining that a collect call placed by a caller to a called party is unacknowledged;

means responsive to said determining means for recording a message from said caller;

means for receiving from said called party, after termination of said collect call, an indication that said called party agrees to pay to receive said message;

means responsive to said receiving means for supplying said message to said called party; and

means for charging said called party for being supplied with said message.

8. Apparatus for use in processing collect calls, comprising:

means for recording a message for a called party in response to a collect call placed to said called party that is busy or unanswered; and

means, responsive to an indication received over a second call originated alter recordation of said message that said called party agrees to pay to receive said message, for supplying said message to said called party.

9. Apparatus for use in processing collect calls, comprising:

means for recording a message from a caller if a collect call placed by a caller to a called party is unacknowledged;

means for (i) originating a second call and for (ii) receiving over said second call an indication that said called party agrees to pay to receive said message;

means responsive to said indication for supplying said message to said called party.

10. The invention as defined in claim 9 further including means for charging said called party for being supplied with said message.

11. A method for processing a collect call from a caller to a called party, comprising the steps of:

identifying a received call as a collect call;

determining that said called party is unavailable; and

storing a message for said collect call to be delivered to said called party only after a signal that said called party agrees to pay a required fee to receive said message is received from said called party over a second telephone call.

12. The invention as defined in claim 11 further including the step of:

announcing to said caller that a message may be stored for delivery to said called party and that said message will be delivered only if said called party agrees to pay a required fee to receive said message.

13. A method for use in a telephone network, comprising the steps of:

determining that a message is stored for delivery to a telephone line presently corresponding to particular telephone number;

alerting a telephone having said telephone number;

receiving an indication that said telephone is answered;

announcing that said message is stored and can be retrieved if a required fee will be paid; and

supplying said message to said telephone if a response to said announcement indicates that said required fee will be paid.

14. The invention as defined in claim 13 further including the step of:

deactivating said message if a response to said announcement indicates that said required fee will not be paid.

15. A method for use in processing collect calls, comprising the steps of

determining that a collect call placed by a caller to a called party is unacknowledged;

recording a message from said caller;

supplying said message to said called party over a second call in response to an indication received over said second call that said called party agrees to pay to receive said message.

16. The invention as defined in claim 15 further including the step of:

charging said called party for being supplied with said message.

17. The invention as defined in claim 15 wherein said message includes a voice message.

18. The invention as defined in claim 15 wherein said message includes a video message.

19. The invention as defined in claim 15 wherein said message includes a facsimile message.

20. The invention as defined in claim 15 wherein said message includes a data message.

21. A method for use in a system processing collect calls, comprising the steps of

storing a message in response to a determination that a collect call placed by a caller to a called party is unacknowledged;

supplying said message to said called party over a second call in response to an indication received over said second call that said called party agrees to pay to receive said message.

22. The invention as defined in claim 21 wherein said message is generated by said system.