System for accessing and paying for amenities using a telephone

• US 5,475,740 A
• Filed: 06/22/1993
• Issued: 12/12/1995
• Est. Priority Date: 03/11/1993
• Status: Expired due to Term

• Current Assignee: SVI Systems Inc.
• Original Assignee: Spectradyne, Inc.
• Inventors: Biggs, Lawrence R. Jr., Budow, Harry S.
• Primary Examiner(s): Chan, Wing F.
• Application Number:
  US08/080,919
• Time in Patent Office: 903 Days
• Field of Search: 348/1, 348/3, 348/6-8, 348/10-13, 379/105, 379/91
• US Class Current: 379/91.02
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

System for enabling user access to and payment for amenities using a telephone is disclosed, The system includes a telephone for entering billing and amenity identification information connected to a central distribution computer for storing and processing entered billing and amenity selection information to facilitate payment for and presentation of the selected amenity, A pay-per-view system is connected to the central distribution computer for displaying the amenity, The central distribution computer comprises a store-and-forward switch connectable to the telephone for storing and processing the entered information and for issuing audio user prompts via the phone and a graphics circuit for generating graphic user prompts and/or amenity promotional information via the pay-per-view system. The user prompts are generated in response to the processing and are used to assist the user in selecting and paying for an amenity, A billing data base is connected to the central distribution computer for validating entered billing information entered and returning an authorization signal to the central distribution computer, The central distribution computer may also be connected to a computerized property management system for storing billing information based on an unique identification code of the amenity location of the telephone and to a telecommunications network for enabling access to remote billing services and remote amenities.

Claims

1. Apparatus for accessing and paying for video entertainment amenities by a user at an amenity location connected to a pay-per-view (PPV) system, the apparatus comprising:

a telephone for entering billing information and amenity identification information;

a central distribution computer (CDC) connected to said telephone and said PPV system for storing and processing said entered billing and amenity identification information to facilitate the payment for said amenity and presentation of said amenity by said PPV system, said CDC including a store-and-forward switch (SFS) connectable to said telephone for storing and processing said entered information, and a graphics circuit connected to said SFS for generating user prompts to said PPV system responsive to said SFS processing, said CDC determining whether a prompt is to be initiated and determining the content of the prompt, thereby providing an interactive session between said PPV system and said telephone via the SFS; and

a billing data base connected to said CDC for storing entered billing information received by said CDC.

2. The apparatus of claim 1 further comprising a billing data base connected to said CDC for validating entered billing information received from said CDC.

3. The apparatus of claim 2 wherein said data base returns an authorization signal to said CDC upon receipt from said CDC of valid billing information, said CDC preventing said amenity presentation by said PPV system until said authorization signal is returned.

4. The apparatus of claim 1 wherein said SFS issues user prompts to said telephone responsive to said processing.

5. The apparatus of claim 1 wherein said SFS user prompts and said graphics circuit user prompts correspond with each other to convey consistent information to said user.

6. The apparatus of claim 4 wherein said SFS user prompts are audio voice prompts.

7. The apparatus of claim 1 wherein said graphics circuit user prompts are visually displayed by said PPV system.

8. The apparatus of claim 1 wherein said graphics circuit user prompts comprise said billing information and, responsive to said user entry of billing information on said telephone, said graphics circuit displays said billing information with said PPV system to said user.

9. The apparatus of claim 1 wherein said billing information comprises a credit or debit card number.

10. The apparatus of claim 1 wherein said graphic circuit user prompts comprise help prompts for assisting the user in selecting and entering billing information.

11. The apparatus of claim 1 wherein said graphic circuit user prompts comprise help prompts for assisting the user in selecting and accessing an amenity.

12. The apparatus of claim 1 wherein said graphic circuit user prompts comprise confirmation prompts for confirming billing information validation and amenity selection.

13. The apparatus of claim 1 wherein said graphic circuit user prompts comprise promotional information for advertising available amenities.

14. The apparatus of claim 1 wherein said CDC further comprises a radio frequency modem for operationally interconnecting said CDC and said PPV system.

15. The apparatus of claim 1 wherein said CDC further comprises a telecommunications modem for operationally interconnecting said CDC and said data base.

16. The apparatus of claim 1 wherein said CDC monitors the presentation of said amenity by said PPV for a predetermined period of time before billing said user for said amenity.

17. The apparatus of claim 1 further comprising a private branch exchange (PBX) interconnecting said telephone and said CDC.

18. The apparatus of claim 1 further comprising a telecommunications network connected to said telephone and said CDC for access of remote amenities.

19. The apparatus of claim 1 further comprising a telecommunications network connected to said telephone and said CDC for access of remote billing services.

20. The apparatus of claim 1 further comprising a property management system connected to said CDC for billing based on a unique identification of the amenity location of said telephone.

21. The apparatus of claim 1 wherein said PPV system comprises:

a video unit connected to said CDC for initiating an amenity presentation responsive to user selection and payment;

a room unit connected to said video unit for receiving said amenity presentation at a selected amenity location; and

a television connected to said room unit for displaying said amenity presentation to the user.

22. The apparatus of claim 21 wherein said room unit is connected to said CDC for receiving user prompts to be displayed on said television.

23. The apparatus of claim 1 wherein said telephone comprises means for user entry of billing information to said CDC.

24. The apparatus of claim 23 wherein said user entry means comprises a card reader.

25. The apparatus of claim 23 wherein said user entry means comprises a dual tone multifrequency (DTMF) keypad.

26. Apparatus connected to a telecommunications network for providing amenities to a user at an amenity location on a television connected to a pay-per-view (PPV) system, the apparatus comprising:

a telephone connectable to said network for entering billing information and amenity identification information and for accessing remote amenity or billing validation services;

a central distribution computer (CDC) connected to said telephone and said PPV system for storing and processing said entered billing and amenity identification information to facilitate the payment for said amenity and presentation of said amenity by said PPV system, said CDC including a store-and-forward switch (SFS) connectable to said telephone for storing and processing said entered billing and amenity identification information and a graphics circuit connected to said SFS for generating user prompts with said PPV system responsive to said SFS processing said CDC determining whether a prompt is to be initiated and determining the content of the prompt, thereby providing an interactive session between said PPV system and said telephone via the SFS; and

a billing data base connected to said CDC for validating entered billing information received by said CDC, wherein said data base returns an authorization signal to said CDC upon receipt from said CDC of valid billing information, said CDC preventing said amenity presentation by said PPV system until said authorization signal is returned.

27. The apparatus of claim 26 wherein said CDC further comprises:

logic for causing said SFS to issue audio prompts to said telephone responsive to said processing; and

logic for causing said graphics circuit to issue prompts to said PPV system for presentation by said television responsive to said processing.

28. The apparatus of claim 26 wherein said CDC further comprises:

logic for causing said graphic circuit to present on said television user prompts for assisting the user in selecting and entering billing information;

logic for causing said graphic circuit to present on said television user prompts for assisting the user in selecting and accessing an amenity; and

logic for causing said graphic circuit to present on said television user prompts for assisting the user in confirming billing information and amenity selection.

29. Apparatus connected to a telecommunications network for providing amenities to a user at an amenity location on a television connected to a pay-per-view (PPV) system, the apparatus comprising:

a telephone connectable to said network for entering billing information and amenity identification information and for accessing remote amenity or billing validating services;

a central distribution computer (CDC) connected to said telephone and said PPV system for storing and processing said entered billing and amenity identification information to facilitate the payment for said amenity and presentation of said amenity by said PPV system, said CDC including means connectable to said telephone for storing and processing said entered information, and means connected to said storing and processing means for generating user prompts with said PPV system responsive to said processing, said CDC determining whether a prompt is to be initiated and determining the content of the prompt, thereby providing an interactive session between said PPV system and said telephone via the SFS; and

a billing data base connected to said CDC for validating entered billing information received by said CDC, wherein said data base returns an authorization signal to said CDC upon receipt from said CDC of valid billing information, said CDC preventing said amenity presentation by said PPV system until said authorization signal is returned.

30. The apparatus of claim 29 wherein said CDC further comprises:

logic for causing said storing and processing means to issue audio prompts to said telephone responsive to said processing; and

logic for causing said generating means to issue prompts to said PPV system for presentation by said television responsive to said processing.

31. The apparatus of claim 29 wherein said CDC further comprises:

logic for causing said generating means to present on said television user prompts for assisting the user in selecting and entering billing information;

logic for causing said generating means to present on said television user prompts for assisting the user in selecting and accessing an amenity; and

logic for causing said generating means to present on said television user prompts for assisting the user in confirming billing information and amenity selection.

32. A method for accessing and paying for video entertainment amenities by a user at an amenity location connected to a pay-per-view (PPV) system, the method comprising:

entering billing information and amenity identification information using a telephone;

storing and processing said entered information to facilitate payment for and presentation of said amenity;

responsive to said processing, displaying graphic user prompts to said user with said PPV system, said PPV system determining whether a prompt is to be initiated and determining the content of the prompt, thereby providing an interactive session between said PPV system and said telephone; and

validating said entered billing information.

33. The method of claim 32 wherein said validating comprises:

transmitting said entered billing information to a billing data base; and

preventing said amenity presentation until said billing data base returns an authorization signal.

34. The method of claim 32 further comprising:

responsive to said processing, issuing audio user prompts to said user with said telephone.

35. The method of claim 34 wherein said audio user prompts and said graphics user prompts correspond with each other to convey consistent information to said user.

36. The method of claim 32 further comprising:

responsive to said user entry of billing information, displaying said entered billing information to said user with said PPV system.

37. The method of claim 32 wherein said entered billing information comprises a credit or debit card number.

38. The method of claim 32 further comprising:

using said graphic user prompts to assist said user in selecting and entering billing information.

39. The method of claim 32 further comprising:

using said graphic user prompts to assist the user in selecting and accessing an amenity.

40. The method of claim 32 further comprising:

using said graphic user prompts to confirm billing information validation and amenity selection.

41. The method of claim 32 further comprising:

accessing remote amenities with said telephone.

42. The method of claim 32 further comprising:

accessing remote billing services with said telephone.

43. The method of claim 32 further comprising:

storing billing information based on a unique identification of the amenity location of said telephone.

44. The method of claim 32 further comprising:

initiating an amenity presentation responsive to user selection and payment;

receiving said amenity presentation at a selected amenity location; and

displaying said amenity presentation to the user with said PPV system.

45. The method of claim 32 further comprising:

monitoring presentation of said amenity for a predetermined period of time before billing said user for said amenity.