Voice telephone dialing architecture
First Claim
1. A method of establishing a telecommunications connection using a data base shared by a plurality of local switching systems, comprising the steps of:
- responsive to receipt of a plurality of first utterances from a customer and an indication of telephone numbers corresponding to said plurality of first utterances, storing data representing a plurality of phoneme swings representing said first utterances and data representing an indication of said telephone numbers for said customer in a data base shared by a plurality of local switching systems;
subsequently receiving a call origination in a local switching system for serving said customer;
said local switching system requesting data representing phoneme strings for said customer stored in said data base and said data base transmitting said data to said local switching system for serving said customer;
in said local switching system for serving said customer, responsive to receipt of a second utterance from said customer, matching said second utterance against the requested phoneme strings to establish a best match against a phoneme string representing one of said first utterances;
determining a telephone number corresponding to said phoneme string representing said one of said first utterances; and
establishing a connection to the determined telephone number.
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Accused Products
Abstract
A method and apparatus for establishing a telecommunications call connection in response to a phrase uttered by a caller. Data for the caller is stored in a data base shared by a plurality of switching systems. The data comprises a plurality of phoneme strings, each phoneme string corresponding to the phonemes for a phrase uttered by the customer during the training phase and a telephone number corresponding to the utterance. When the caller subsequently uses the service his/her utterance at the time of use is compared to the phoneme strings stored for that customer to establish the best match and thereby identify the telephone number.
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Citations
6 Claims
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1. A method of establishing a telecommunications connection using a data base shared by a plurality of local switching systems, comprising the steps of:
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responsive to receipt of a plurality of first utterances from a customer and an indication of telephone numbers corresponding to said plurality of first utterances, storing data representing a plurality of phoneme swings representing said first utterances and data representing an indication of said telephone numbers for said customer in a data base shared by a plurality of local switching systems; subsequently receiving a call origination in a local switching system for serving said customer; said local switching system requesting data representing phoneme strings for said customer stored in said data base and said data base transmitting said data to said local switching system for serving said customer; in said local switching system for serving said customer, responsive to receipt of a second utterance from said customer, matching said second utterance against the requested phoneme strings to establish a best match against a phoneme string representing one of said first utterances; determining a telephone number corresponding to said phoneme string representing said one of said first utterances; and establishing a connection to the determined telephone number. - View Dependent Claims (2, 3, 4, 5, 6)
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Specification