Integrated commissary system

• US 5,485,507 A
• Filed: 04/12/1994
• Issued: 01/16/1996
• Est. Priority Date: 08/20/1993
• Status: Expired due to Term

• Current Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Original Assignee: Gateway Technologies, Inc. (Cognizant Technology Solutions Corp.)
• Inventors: Wakefield, Paul A. J., Brown, Barry D.
• Primary Examiner(s): Hofsass, Jeffery A.
• Assistant Examiner(s): Wolinsky, Scott
• Application Number:
  US08/226,665
• Time in Patent Office: 644 Days
• Field of Search: 379/88, 379/89, 379/97, 379/100, 379/201, 379/105, 379/91, 379/93, 379/115, 379/144, 379/90, 379/84, 379/96, 379/112, 379/77, 379/84
• US Class Current: 379/88.08
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

A commissary system for receiving and processing commissary orders using a premise-based telephone system of an institution such as a jail or correctional facility without accessing a PSTN. User-provided identifier information and item selection information is entered into the commissary system through selected telephones of the premise-based telephone system. User status and inventory information stored in a memory device coupled to a processor are compared with the user provided identifier and item selection information by the processor, according to selected authorization criteria. These criteria may include sufficiency of the user'"'"'s account balance, item availability, and scope of the user'"'"'s commissary privileges. The processor generates transaction records for user identified items that meet the authorization criteria, automatically adjusts inventory and user status information, and stores the records in a file where they may be downloaded for record keeping purposes.

Claims

1. In a premise-based telephone system for connecting calls from a plurality of telephone stations within an institution, a commissary system for automatically processing orders to the commissary of the institution through the telephone stations of the premise based telephone system, the commissary system comprising:

a memory device for storing user status information including a user name, a personal identifier, an account balance and a user class for each user of the commissary system, and commissary inventory information for each item offered by the commissary of the institution;

a processor coupled to the memory device and to a telephone station of the premise based telephone system;

a processor implemented control program for monitoring the telephone station, and responsive to a user entering a commissary telephone number, the control program instructs the processor to compare user status and inventory information with identifier and item selection information, respectively, provided by the user to determine whether authorization criteria are met and to update the user status information and generate a transaction record when authorization criteria are met; and

a message generating device responsive to the processor, for communicating stored user status and commissary information to the user and requesting user identifier and item selection information from the user.

4. The system of claim 1, wherein the stored commissary inventory information includes for each item offered by the commissary a catalogue number, a price, the number of items remaining in stock, and a maximum number of items that may be purchased in a selected period.

5. The system of claim 4, wherein the authorization criteria includes criteria selected from the group comprising:

a valid user identifier, a user account balance sufficient to cover the price of items identified, sufficient inventory to provide the items identified;

a user class authorized to purchase the items identified; and

number of items identified less than a preselected number.

6. The system of claim 1, further comprising:

an input device for entering user status information and inventory information into the memory device of the commissary system; and

an output device for downloading the transaction records generated by the commissary system.

2. The system of clam 1, wherein the personal identifier is an alpha-numeric code.

3. The system of claim 2, wherein the personal identifier is a voice-code password.

7. A computer implemented method for processing commissary orders through a premise-based telephone system, the method comprising the steps of:

storing user status information including a personal identifier, a user name, an account balance, and a user class for each user of the commissary system and commissary inventory information;

receiving user-provided identifier information and item selection information entered from a telephone of the premise-based telephone system;

comparing the user-provided identifier information with the stored user status information to determine the user'"'"'s commissary privileges;

comparing the user-provided item selection information with the user'"'"'s commissary privileges and the commissary inventory information to determine whether a user can order the selected item;

generating an order when the comparison indicates that the item can be ordered by the user; and

updating the user status information to reflect the order.

8. The method of claim 7, wherein the step of storing user status information and commissary inventory information includes storing for each item offered by the commissary a catalogue number, a price, the number of items remaining in stock, and a maximum number of items that may be purchased in a selected period.

9. The method of claim 7, wherein the step of comparing user-provided identifier information with the stored user status information comprises comparing the user provided identifier with the personal identifiers of a user status information file to identify user status information entries corresponding to the current user, including a user class, items and quantities purchased, and an account balance.

10. The method of claim 7, wherein the step of comparing user provided item selection information with the user'"'"'s commissary privileges and the commissary inventory information comprises the substeps of:

comparing the item selection information with the catalogue numbers of the commissary inventory file to identify the commissary item selected;

comparing the number of items remaining in stock with the number of items requested by the user;

comparing the quantity of the item purchased by the user with any limit on the number of items that can be purchased in a given period; and

comparing the cost of the requested number of items with the account balance of the user.

11. The method of claim 7, wherein the step of generating an order comprises the substeps of:

reporting to the user a cost for an authorized order; and

requesting confirmation of the order from the user.