Method of adapting processing parameters in a call processing system

• US 5,506,885 A
• Filed: 08/11/1994
• Issued: 04/09/1996
• Est. Priority Date: 08/11/1994
• Status: Expired due to Term

• Current Assignee: Micron Technology, Inc.
• Original Assignee: Dialogic, Inc. (Enghouse Systems Limited)
• Inventors: Hamilton, Chris
• Primary Examiner(s): Hofsass, Jeffery
• Assistant Examiner(s): Wolinsky, Scott
• Application Number:
  US08/289,315
• Time in Patent Office: 607 Days
• Field of Search: 379/283, 379/351, 379/257, 379/102, 379/75, 379/406, 379/282, 379/6, 379/29, 379/27, 379/31, 379/347, 379/390
• US Class Current: 379/22.02
• CPC Class Codes: H04M 1/82 Line monitoring circuits for call progress or status discrimination for detecting caller identity H04M1/573
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04Q 1/453 in which m-out-of-n signalling frequencies are transmitted

Abstract

A method and apparatus for utilizing DTMF tones and supervisory tones in a call processing system to adjust parameters for future tones and/or speech. The tones initially received are analyzed to determine characteristics such as signal-to-noise ratio, twist, signal level, etc. Processing parameters for future tones and speech are adjusted based upon the characteristics of a first tone.

Claims

1. A method of processing audio signals which contain speech and tones in a voice processing system (VPS), said method comprising the steps of:

detecting an initial tone entered by a user of said VPS;

analyzing detection characteristics associated with said initial tone;

determining expected detection characteristics of signals received subsequent to said step of analyzing based upon said detection characteristics present in said initial tone; and

establishing processing parameters for subsequently received signals based upon said expected detection characteristics.

2. The method of claim 1 wherein said processing parameters include gain.

3. The method of claim 1 wherein said initial tone is a dual tone multi-frequency tone.

4. The method of claim 3 wherein said detection characteristics include one or more of the following:

signal to noise ratio, twist, and average signal energy.

5. The method of claim 3 wherein said subsequently received signals include dual tone multi-frequency tones.

6. The method of claim 5 wherein said processing parameters include gain.

7. Apparatus for processing audio signals in a voice processing system (VPS), said apparatus comprising:

means for detecting an initial tone entered by a user of said VPS;

means for analyzing detection characteristics associated with said tone;

means responsive to said analyzing means for determining expected detection characteristics of signal receive subsequent to said initial tone based upon detection characteristics present in said initial tone; and

means for establishing processing parameters for subsequently received signals based upon said expected detection characteristics.

8. Apparatus of claim 7 wherein said means for establishing includes means for establishing processing parameters for use in detecting dual tone multi-frequency tones.

9. Apparatus of claim 7 wherein said means for detecting said tone includes means for detecting a dual tone multi-frequency tone.

10. Apparatus of claim 9 wherein said means for analyzing detection characteristics includes means for analyzing one or more of the following:

twist, signal to noise ratio and average signal energy.

11. Apparatus of claim 9 wherein said means for establishing includes means for establishing processing parameters for use in detecting dual tone multi-frequency tones.

12. Apparatus of claim 11 wherein said means for establishing includes means for establishing parameters associated with speech processing.

13. Apparatus for altering gain to be applied to an incoming audio signal in a voice processing system (VPS), said apparatus comprising:

means for determining energy level in an initial tone entered by a user of said VPS; and

means for altering the gain to be applied to said audio signal based upon said energy level for a predetermined initial time period and for altering the gain to be applied to said audio signal based upon a parameter other than said energy level subsequent to said time period.

14. Apparatus of claim 13 wherein said means for altering the gain to be applied to said audio signals after said initial time period expires includes an automatic gain control algorithm.

15. Apparatus of claim 14 wherein said initial time period is no more than one second.

16. A method of altering gain to be applied to an incoming audio signal in a voice processing system (VPS), said method comprising the steps of:

determining energy level in an initial tone entered by a user of said VPS; and

altering the gain to be applied to an audio signal based upon said energy level only for a predetermined initial time period.

17. The method of claim 16 further comprising the step of altering the gain of said audio signal based upon an automatic gain control algorithm after said initial time period expires.

18. The method of claim 17 wherein said time period is no more than one second.