Caller name and identification communication system with caller screening option

• US 5,511,111 A
• Filed: 11/01/1993
• Issued: 04/23/1996
• Est. Priority Date: 11/01/1993
• Status: Expired due to Term

• Current Assignee: Intellectual Ventures I LLC (Intellectual Ventures LLC)
• Original Assignee: Engineering Business Systems Inc.
• Inventors: Serbetcioglu, Bekir, Duman, Osman, Bagoren, Ilhan, Ozulkulu, Esref
• Primary Examiner(s): Hofsass, Jeffery
• Assistant Examiner(s): TSANG, FAN S
• Application Number:
  US08/147,346
• Time in Patent Office: 904 Days
• Field of Search: 379/67, 379/88, 379/89, 379/215, 379/142, 379/210, 379/211, 379/212, 379/249
• US Class Current: 379/88.01
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/308 Personal name recording
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13256 Call screening
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 3/0016 Arrangements providing connection between exchanges
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements

Abstract

The present invention provides a caller name delivery service telecommunication system having caller screening and other options. The system includes intercepting a call from a calling subscriber to a desired called subscriber, as a first option, prompting the caller to either speak his or her name, or speak or punch a pin number as a second option, reviewing caller screen and caller pass-through lists to determine whether the intercepted call is on either list, playing a called subscriber announcement requesting voice identification of the calling subscriber, recording the voice identification on a recording medium, transmitting to the called subscriber the recorded voice message, recording the telephone number of the calling subscriber and playing the voice identification in a voice format by means of text to speech or recorded digits to speech technology, and requesting the called party to accept the call by a plurality of different options. The present invention also includes a method for telecommunications involving caller name delivery services.

Claims

1. A telecommunication system involving caller name delivery service, the system comprises:

means for intercepting a call from a calling subscriber to a desired called subscriber;

means, responsive to receipt of the intercepted call, for playing a called subscriber announcement requesting voice identification of the calling subscriber;

means for recording a voice identification on a recording medium;

means for reviewing a caller screen list of undesired calls to determine whether the intercepted call is on the caller screen list;

means for initiating a call to the called subscriber and transmitting to the called subscriber the recorded voice identification; and

means for requesting the called party to accept the call from the calling subscriber.

2. The system according to claim 1, further comprising means for receiving a telephone number of the calling subscriber and means for playing the received telephone number in a voice format by text to speech technology or digit to speech technology and in which the initiating means transmits the received telephone number to the called subscriber.

3. The system according to claim 1, further comprising means, after intercepting the call from the calling subscriber, for prompting the calling subscriber to either speak his or her name, or speak or punch a pin number.

4. The system according to claim 3, further comprising means, responsive to entry of the pin number, for checking to determine whether there is authorization to receive the call from the calling subscriber and, if authorization is provided, direct routing of the call.

5. The system according to claim 3, further comprising means, responsive to recognition of the spoken name by a speech recognition technology, for checking to determine whether there is authorization to receive the call from the calling subscriber and, if authorization is provided, direct routing of the call.

6. The system according to claim 3, wherein speaking the name of the calling subscriber provides recordal of the spoken name on a recording medium and initiation of the call to the called subscriber.

7. The system according to claim 1, further comprising means for reviewing a caller pass-through list of desired calls to determine whether the intercepted call is on the caller pass-through list.

8. The system according to claim 3, further comprising means, after the prompting means prompts the calling subscriber, for reviewing caller screen and caller pass-through lists to determine whether the intercepted call is on either list.

9. The system according to claim 1, further comprising means for playing the voice identification in a voice format having the capabilities of text to speech technology or digit to speech technology.

10. The system according to claim 1, wherein the requesting means provides the called subscriber with a plurality of options to accept the call from the calling subscriber.

11. The system according to claim 10, wherein the plurality of options includes dialing a digit, speaking a digit, prompting with "yes" or "no", voice detection, speaking the name of the place or person to reroute and staying on the line for a predetermined period of time.

12. The system according to claim 11, wherein staying on the line provides a connection to the called subscriber.

13. The system according to claim 12, further comprising means, responsive to the connection to the called subscriber, for transferring the call to one of either a desired voice mail means and to an alternative number, if the called subscriber does not answer.

14. A method for telecommunications involving caller name delivery service, the method comprising:

intercepting a call from a calling subscriber to a desired called subscriber;

playing a called subscriber announcement requesting voice identification from the calling subscriber of the intercepted call;

recording a voice identification from the calling subscriber on a recording medium;

reviewing a caller screen list of undesired calls to determine whether the intercepted call is on the caller screen list;

initiating a call to the called subscriber and transmitting to the called subscriber the recorded voice identification;

playing the recorded voice identification in a voice format; and

requesting the called party to accept the call from the calling subscriber by a plurality of means.

15. The method according to claim 14, further comprising prompting, after intercepting the call, the calling subscriber to either speak his or her name, or speak or enter a pin number.

16. The method according to claim 15, wherein the step of entering the pin number includes checking to determine whether there is authorization to receive the call from the calling subscriber and, if authorization is provided, direct routing of the call.

17. The method according to claim 15, wherein the step of prompting the calling subscriber includes recognizing the spoken name by a speech recognition technology, and checking to determine whether there is authorization to receive the call from the calling subscriber and, if authorization is provided, direct routing of the call.

18. The method according to claim 15, wherein speaking the name of the caller, provides recording of the spoken name and initiating of the call to the called subscriber.

19. The method according to claim 14, further comprising reviewing, after intercepting the call, a caller pass-through list of desired calls to determine whether the intercepted call is on the caller pass-through list.

20. The method according to claim 14, further comprising reviewing, after prompting the caller, a caller screen list and a caller pass-through list to determine whether the intercepted call is on either list.

21. The method according to claim 14, wherein the voice identification is played in a voice format using text to speech technology or using digit to speech technology.

22. The method according to claim 14, wherein the step of requesting by the plurality of means includes dialing a digit, speaking a digit, prompting with "yes" or "no", detecting a grunt, speaking the name of the place or person to reroute and staying on the line for a predetermined period of time.

23. The method according to claim 22, wherein staying on the line provides a connection to the called subscriber.

24. The method according to claim 23, wherein the connection provides for transferring the call to either a desired voice mail means if so programmed or to an alternative number if the called subscriber does not answer.