Self-repair system for an image forming apparatus
First Claim
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1. A repair system for an image forming apparatus comprising:
- case storing means for classifying cases into classes, which cases mention work for repairing one or more faults developed by the image forming apparatus, and storing the cases;
selecting and reading means for selecting and reading out, when the image forming apparatus develops a fault, a first case corresponding to the fault from the case storing means;
case correcting means for correcting the work mentioned in the first case to form a second case, when the first case cannot be directly applied to repair the fault by performing the work mentioned in the first case; and
repair executing means for repairing a fault by applying the second case.
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Abstract
The present invention makes it possible to effectively make self-repair of a fault by referencing repair analysis cases. The cases are hierarchically classified according to the fault symptom, the fault and the class, and a case suitable for a fault developed is selected to perform repair work. In applying a case, the case is corrected as required. If work succeeded by the corrected case, the corrected case is registered in the same class as a class to which the original case belongs, to make each class rich in case contents.
32 Citations
41 Claims
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1. A repair system for an image forming apparatus comprising:
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case storing means for classifying cases into classes, which cases mention work for repairing one or more faults developed by the image forming apparatus, and storing the cases; selecting and reading means for selecting and reading out, when the image forming apparatus develops a fault, a first case corresponding to the fault from the case storing means; case correcting means for correcting the work mentioned in the first case to form a second case, when the first case cannot be directly applied to repair the fault by performing the work mentioned in the first case; and repair executing means for repairing a fault by applying the second case. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A repair system for an image forming apparatus comprising:
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case storing means for classifying cases into classes, which cases mention work for repairing a fault of the image forming apparatus, and storing the cases, selecting means for selecting one or more cases corresponding to a fault developed by the image forming apparatus, means for determining an order of application of cases when the selecting means selects a plurality of cases, applying means for applying a first case to fault repair according to an order determined by the means for determining the order for application by performing the work mentioned in the first case, and means for storing a class to which the first case belongs when fault repair does not succeed as a result of applying the first case and omitting application of any other case to fault repair thereafter when the other case belongs to the same class as the first case. - View Dependent Claims (10)
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11. A repair system for an image forming apparatus, said system comprising;
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case storing means for storing and classifying cases into classes, each case specifying work to be performed to repair a fault in the image forming apparatus; selecting means for selecting from the case storing means, when the image forming apparatus develops a fault, one or more cases corresponding to the developed fault; and repair executing means for applying the selected cases by performing the work specified by the selected cases. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41)
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Specification