Mail center management system

• US 5,530,739 A
• Filed: 03/18/1992
• Issued: 06/25/1996
• Est. Priority Date: 03/20/1991
• Status: Expired due to Fees

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Kino, Tooru, Okada, Akihiro
• Primary Examiner(s): Hofsass, Jeffery A.
• Assistant Examiner(s): TSANG, FAN S
• Application Number:
  US07/854,826
• Time in Patent Office: 1,560 Days
• Field of Search: 379/67, 379/88, 379/89, 379/100, 379/93, 379/94, 379/207, 379/211, 379/212, 379/219, 358/402
• US Class Current: 379/88.18
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04M 3/12 Marking faulty circuits "busy"; Enabling equipment to disengage itself from faulty circuits ; Using redundant circuits; Response of a circuit, apparatus or system to an error
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems

Abstract

A mail center management system includes a first network accommodating a plurality of subscriber terminals via lines, and a plurality of mail devices connected to the first network. Each of the mail devices, which has a device number and subscriber information about all the subscriber terminals, includes a storage medium for storing mails received from the subscriber terminals. A second network connects the mail devices to each other and transfers the mails between the mail devices. Each of the mail devices includes a first part for determining whether a request to transfer from a first one of the subscriber terminals to a second one of the subscriber terminals includes a subscriber number of the second one of the subscriber terminals or the device number of one of the mail devices together with the subscriber number. Further, each of the mail devices includes a second part for storing, via the second network, the mail in the storage medium of one of the mail devices to which the first and second ones of the subscriber terminals are connected when the first means determines that the request includes no device number and for storing, via the first and second networks, the mail in the storage medium of one of the mail devices to which the second one of the mail devices is connected when the first means determines that the request includes the device number together with the subscriber number.

Claims

1. A mail center management system comprising:

a first network accommodating a plurality of subscriber terminals via lines;

a plurality of mail devices connected to said first network, each of said mail devices having a device number and subscriber information about all the subscriber terminals, each of said mail devices comprising a storage medium for storing mails received from the subscriber terminals; and

a second network connecting said mail devices to each other and transferring said mails between said mail devices,

wherein each of the mail devices comprises;

first means for determining whether a mail delivering request from a first one of the subscriber terminals to a second one of the subscriber terminals includes a subscriber number of said second one of the subscriber terminals or the device number of one of the mail devices together with said subscriber number; and

second means for storing, via said first network, a mail in the storage medium when said first means determines that said request includes no device number, said second means also storing, via said first network, a mail in the storage medium and further delivering the mail to the mail device of said device number through the second network when said first means determines that said request includes the device number together with the subscriber number.

2. A mail center management system as claimed in claim 1, wherein:

said lines connecting said first network to said subscriber terminals are grouped into transmission lines and reception lines; and

a ratio of the transmission lines to the reception lines is between 1;

1 and 1;

M×

N where M is the number of lines connected to one of the mail devices and N is the number of the mail devices.

3. A mail center management system as claimed in claim 1, wherein said mail devices each comprises means for requesting, when a fault has occurred in one of the mail devices, the subscriber terminals to send a request including the subscriber number without the device number to the mail devices other than said one of the mail devices.

4. A mail center management system as claimed in claim 1, wherein:

said subscriber terminals are grouped into a plurality of groups, each of the groups being respectively related to a corresponding one of the mail devices; and

the storage medium of each of the subscriber terminals is provided in one of the mail devices which belongs to a corresponding one of the groups.

5. A mail center management system as claimed in claim 1, wherein each of said subscriber terminals has a mail storage having a constant storage capacity, so that each of the subscriber terminals has a mail storage capacity equal to C×

N where C is said constant storage capacity and N is the number of the mail devices.

6. A mail center management system as claimed in claim 1, wherein the first network comprises a private branch exchange.

7. A mail center management system as claimed in claim 1, wherein the second network is connected to said mail devices via dedicated lines.

8. A mail center management system as claimed in claim 1, wherein said subscriber information comprises data indicating whether or not each of the subscriber terminals is to allow to receive a mail delivery service.

9. A mail center management system as claimed in claim 1, wherein said subscriber terminals comprise telephone sets.

10. A mail center management system as claimed in claim 1, wherein said subscriber terminals comprise facsimile machines.

11. A mail center management system comprising:

a plurality of mail centers; and

a first network connecting said mail centers to each other,

wherein each of the mail centers comprises;

communication means for communicating with other mail centers;

a second network accommodating a plurality of subscriber terminals via lines;

a plurality of mail devices in respective of said mail centers connected to said second network, each of said mail devices having a device number and subscriber information about all the subscriber terminals, each of said mail devices comprising a storage medium for storing mails received from the subscriber terminals; and

means for connecting said mail devices to each other for transferring said mails between said mail devices,

wherein each of the mail devices comprises;

first means for determining whether a mail delivering request from a first one of the subscriber terminals to a second one of the subscriber terminals includes a subscriber number of said second one of the subscriber terminals or the device number of one of the mail devices together with said subscriber number; and

second means for storing, via the second network, a mail in the storage medium when said first means determines that said request includes no device number, said second means also storing, via said second network, a mail in the storage medium and further delivering the mail to the mail device of said device number through the first network when said first means determines that said request includes the device number together with the subscriber number.

12. A mail center management system as claimed in claim 11, wherein said first network comprises:

time division multiplexing devices respectively connected to the mail devices; and

high-bit rate digital lines connecting said time division multiplexing devices to each other.

13. A mail center management system as claimed in claim 11, wherein said first network comprises a packet switching network.

14. A mail center management system as claimed in claim 11, wherein:

said lines connecting said second network to said subscriber terminals are grouped into transmission lines and reception lines; and

a ratio of the transmission lines to the reception lines is between 1;

1 and 1;

M×

N where M is the number of lines connected to one of the mail devices and N is the number of the mail devices.

15. A mail center management system as claimed in claim 11, wherein said mail devices comprises means for requesting, when a fault has occurred in one of the mail devices, the subscriber terminals to send a request including the subscriber number without the device number to the mail devices other than said one of the mail devices.