Network-based telephone system providing coordinated voice and data delivery
First Claim
1. A method of processing a phone call from a caller in a telephone network, the telephone network including a plurality of switches and an intelligent peripheral (IP) for interfacing the plurality of switches with a service control point (SCP), the method comprising the steps of:
- receiving the phone call at one of the plurality of switches;
forwarding the phone call to the IP;
requesting, by the IP, that the SCP perform a call processing request;
accessing service logic within the SCP, the service logic specifying handling of the phone call according to the call processing request;
requesting, by the service logic, data from one or more external systems;
receiving, at the SCP, data from the one or more external systems in response to the service logic request;
routing the phone call to a selected telephone based on the data received from the one or more external systems; and
routing the received data to the selected telephone.
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Accused Products
Abstract
A method of processing a phone call from a caller in a telephone network, the telephone network including a plurality of switches and an intelligent peripheral (IP) for interfacing the plurality of switches to a service control point (SCP). When a phone call is received at one of the plurality of switches, the call is sent to the IP. The IP then requests that the SCP perform a call processing request. Service logic within the SCP is accessed in order to process the phone call according to the call processing request. The service logic then requests and receives account information from one or more external systems. The phone call is routed to a selected telephone based on the account information received from the one or more external systems. The received account information is routed to the selected telephone.
263 Citations
11 Claims
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1. A method of processing a phone call from a caller in a telephone network, the telephone network including a plurality of switches and an intelligent peripheral (IP) for interfacing the plurality of switches with a service control point (SCP), the method comprising the steps of:
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receiving the phone call at one of the plurality of switches; forwarding the phone call to the IP; requesting, by the IP, that the SCP perform a call processing request; accessing service logic within the SCP, the service logic specifying handling of the phone call according to the call processing request; requesting, by the service logic, data from one or more external systems; receiving, at the SCP, data from the one or more external systems in response to the service logic request; routing the phone call to a selected telephone based on the data received from the one or more external systems; and routing the received data to the selected telephone. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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Specification