Self testing personal response system with programmable timer values
First Claim
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1. A self testing personal response system, comprising:
- a response center for monitoring a plurality of help consoles, the response center further comprising;
first communications means to communicate with the help consoles;
means to transmit timer values to the help console;
means to monitor testing of the help console; and
at least one help console, further comprising;
second communication means to communicate with the response center;
first timer means;
means to receive timer values from the response center;
means to automatically execute self tests of the help console under control of the first timer means; and
means to update the first timer means with the received timer values.
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Abstract
A personal response system which automates self testing of help consoles and personal transmitters. Testing is automatically performed at predetermined time intervals by the help console and problems are reported to the response center on a periodic basis. Both the personal transmitter and its battery are tested on a periodic basis and error signals are forwarded to the response center after a predetermined time period. The help console contacts the response center at predetermined time intervals and the failure to contact the response center generates an exception report at the response center.
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Citations
17 Claims
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1. A self testing personal response system, comprising:
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a response center for monitoring a plurality of help consoles, the response center further comprising; first communications means to communicate with the help consoles; means to transmit timer values to the help console; means to monitor testing of the help console; and at least one help console, further comprising; second communication means to communicate with the response center; first timer means; means to receive timer values from the response center; means to automatically execute self tests of the help console under control of the first timer means; and means to update the first timer means with the received timer values. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A self testing personal response system, comprising:
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a response center, further comprising means to transmit error timing values to the help console; and a help console, further comprising; means to receive error timing values from the response center; means to communicate with a personal transmitter; means to automatically monitor self test status signals input from a personal transmitter at preselected times; means to communicate with the response center to report error status if a predetermined number of consecutive status signals are not received from the personal transmitter within a predetermined period of time; and means to update the length of the predetermined period of time with the error timing values. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14)
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15. A self testing personal response system, comprising:
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a response center for monitoring a plurality of help consoles, the response center further comprising; means to communicate with the help consoles; means to transmit error timing values to the help console; means to monitor for error status from the personal transmitters associated with the help consoles; and at least one help console, further comprising; means to communicate personal transmitter error status to the response center if the personal transmitter does not communicate with the help console for a predetermined number of time intervals; means to update the predetermined number of time intervals with the error timing values; at least one personal transmitter, further comprising; means to automatically execute self tests of the personal transmitter at predetermined time intervals; means to communicate results of the self test to the help console.
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16. A self testing personal response system, comprising:
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a response center for monitoring a plurality of portable personal transmitters, the response center further comprising; means to communicate with the portable personal transmitters; means to transmit error timing values to the help console; means to monitor reception of status information from the portable personal transmitters; means to indicate an error condition if status information has not been received for a predetermined number of timer intervals; means to update the predetermined number of time intervals with the error timing values; and at least one portable personal transmitter, further comprising; first timer means; means to communicate with the response center, and means to automatically execute self tests under control of the first timer means and communicate the status information to the response center after each timer interval. - View Dependent Claims (17)
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Specification