Computerized system and method for storage, processing and transfer of inventory and other data among a central processor/database and a number of remote locations

• US 5,581,461 A
• Filed: 08/31/1994
• Issued: 12/03/1996
• Est. Priority Date: 02/08/1993
• Status: Expired due to Term

• Current Assignee: The Sheraton Corp. (Marriott International Incorporated)
• Original Assignee: ITT Sheraton Corp. (ITT, Inc.)
• Inventors: Coll, Denise, Ouellette, Daniel M.
• Primary Examiner(s): McElheny, Jr., Donald E.
• Assistant Examiner(s): Poinvil, Frantzy
• Application Number:
  US08/299,336
• Time in Patent Office: 825 Days
• Field of Search: 364/401, 364/403, 364/406, 364/407, 395/600, 395/800, 395/916, 395/934, 395/200, 395/650, 379/355, 379/356, 370/80.5, 370/80.6, 340/825.28
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

A system and method for a novel and highly advanced data handling network which is ideally disposed for the management of inventory data among a number of dispersed locations, such as a hotel chain. A central computer-processor/data-base is interconnected with a plurality of remote locations, via a novel gateway interface and communications network, which remote locations may comprise either local processors and associated local data bases or terminal devices connected with the system via third-party systems or public networks. Embodied as a hotel reservation and data management network, the system supports not only the storage and exchange of basic room-inventory/reservation data between and among the central and remote locations, but also such advanced data management features as a single depleting inventory for both the central and remote databases, rate plan restricted access, and display of room layout data at an operator'"'"'s terminal.

Claims

1. In a hotel reservation system having a first set of application programs and a second set of application programs, a system for distributed hotel reservation database access and management, comprising:

(a) a central host computer having first data storage means for storing hotel data including room availability and customer account and material usage information for a plurality of hotels, and first processing means for interacting with the first set of application programs and for processing said hotel data;

(b) a plurality of local computers located remotely from said host computer, each having second data storage means for storing at least a portion of said hotel data, input means for an operator to enter input data into said local computer, second processing means for interacting with the second set of application programs and for processing said input data, and output means for displaying output data from said local computer to said operator;

(c) network means for linking said host computer and said plurality of local computers into a network, said host computer and said plurality of local computers having substantially symmetrical interfaces and operative to store similar data; and

(d) gateway means associated with each computer in said network for linking the first set of application programs and the second set of application programs for enabling communication among cooperating tasks in the first set of application programs and the second set of application programs and for providing time- or data-initiated transaction processing services, wherein said means enables intercommunication and interprocessing among data management functions, as established by the first set of application programs and the second set of application programs, operating on at least two of said computers;

and wherein said gateway means operates to enable peer-to-peer communications between said at least two of said computers, whereby any one of said at least two of said computers is enabled to operate as server computer and any other one of said at least two of said computers is enabled to operate as a client computer, and further wherein interactive communications between said server computer and said client computer is enabled so that data and processing may be shared among said server and said client computers, said gateway means thereby operating to coordinate processing tasks among said functionally related applications in the first set of application programs and the second set of application programs and the flow of data between computers in said network.

2. The hotel reservation system according to claim 1, wherein said stored hotel data further includes room layout data, said data being displayable as a graphical replica of a room layout, and

terminal means connected to said hotel reservation system via said network means and having display means associated therewith for displaying said data to enable a user of said system to describe the precise layout of any available room from said layout data.

3. The hotel reservation system according to claim 1, wherein said stored data further includes,

rate information for said rooms, including unlimited rate plans.

4. The hotel reservation system according to claim 1, wherein said stored data further includes,

a listing of restaurants, meeting rooms and special facilities for each of said plurality of hotels.

5. The hotel reservation system according to claim 1, wherein said stored data further includes,

direction information for each of said hotels describing the distance from each hotel facility to nearby airports.

6. The hotel reservation system according to claim 1, wherein said stored data further includes, data indicative of available car leasing services at each of said hotels.

7. The hotel reservation system according to claim 1, wherein said stored data includes data indicative of places of interest near each of said hotel facilities.

8. The hotel reservation system according to claim 1, wherein said customer account data includes customer credit card numbers, addresses and type of room customer selected in the past.

9. The hotel reservation system according to claim 1, wherein said stored data includes promotional offering data indicative of special rates for predetermined periods of stay.

10. The hotel reservation system of claim 1 further including means for said client computer to send a message to said server computer, said server computer to respond thereto with a single message and said client computer to be disabled from further processing operations during a time interval associated with a processing by said server computer of its response to said client computer'"'"'s message.

11. The hotel reservation system of claim 1 further including means for said client computer to send a message to said server computer, said server computer to send a response message to said client computer, and said client computer to continue its processing activities until a time of receipt form said server computer of its response message.

12. The hotel reservation system of claim 1 further including means for said client computer and said server computer to be enabled to communicate on an interactive basis between said client computer and said server computer.

13. The hotel reservation system of claim 1 further including means for a message from the application program operating on one of said computers to be sent to the application program operating on another of said computers wherein said message is accepted and stored by said another of said computers to be acted on by the receiving application at a time later than the transmission time thereof from the originating application.

14. The hotel reservation system of claim 1 further including means for a bulk transfer of data from one of said computers to another of said computers is enabled.

15. In a hotel reservation system having a set of host application programs accessing and maintaining a host database at a host location and a set of remote application programs accessing and maintaining a remote database at a remote location, a system for distributed hotel reservation database access and management, comprising:

a host computer system, at the host location, comprising;

host processing means for executing the set of host application programs;

host data storage means for storing the host database, wherein said means is responsive to said host processing means; and

,

host gateway means for communicating, wherein said means is responsive to said processing means;

a plurality of remote computer systems at remote locations comprising;

remote processing means for executing the set of remote application programs;

remote storage means for storing the remote database, wherein said means is responsive to said remote processing means; and

,

remote gateway means for communicating, wherein said means is responsive to said processing means;

network means for linking said host gateway means of said host computer system to said remote gateway means of said plurality of remote computer systems;

wherein said host gateway means operates in conjunction with said remote gateway means to enable the set of remote application programs to access the host database and to enable the set of host application programs to access the remote database.

16. The hotel reservation system according to claim 15, wherein the host database includes customer account information and customer history.

17. The hotel reservation system according to claim 15, wherein the remote database includes room inventory status, room type and room price information.

18. The hotel reservation system according to claim 15, wherein the remote database includes a room schematic layout in a predetermined digital graphic format.

19. The hotel reservation system according to claim 15, wherein the remote database includes a room picture in a predetermined digital graphic format.

20. The hotel reservation system according to claim 15 wherein said host gateway means in conjunction with a first remote gateway means at a first location and a second remote gateway means at a second location, operates to enable a first set of remote application programs at said first location to access a second remote database at said second location.

21. The hotel reservation system according to claim 15 wherein said host computer system further comprises an external gateway means for linking to an external computer network, wherein said means is responsive to said host processing means.

22. In a hotel reservation system having a set of host application programs at a host location and a set of remote application programs at a remote location, a system for distributed hotel reservation database access and management, comprising:

a host computer system at the host location comprising;

host processing means for executing the set of host application programs;

a host database;

host data storage means for storing said host database, wherein said means is responsive to said host processing means; and

,

host gateway means for communicating, wherein said means is responsive to said processing means;

a plurality of remote computer systems at remote locations comprising;

remote processing means for executing the set of remote application programs;

a remote database;

remote storage means for storing said remote database, wherein said means is responsive to said remote processing means; and

,

remote gateway means for communicating, wherein said means is responsive to said processing means;

network means for linking said host gateway means of said host computer system to said remote gateway means of said plurality of remote computer systems;

wherein said host gateway means operates in conjunction with said remote gateway means to enable the set of remote application programs to access said host database and to enable the set of host application programs to access said remote database.

23. The hotel reservation system according to claim 22, wherein the host database includes customer account information and customer history.

24. The hotel reservation system according to claim 22, wherein the remote database includes room inventory status, room type and room price information.

25. The hotel reservation system according to claim 22, wherein the remote database includes a room schematic layout in a predetermined digital graphic format.

26. The hotel reservation system according to claim 22, wherein the remote database includes a room picture in a predetermined digital graphic format.

27. The hotel reservation system according to claim 22 wherein said host gateway means in conjunction with a first remote gateway means at a first location and a second remote gateway means at a second location operates to enable a first set of remote application programs at said first location to access a second remote database at said second location.

28. The hotel reservation system according to claim 22 wherein said host computer system further comprises an external gateway means for linking to an external computer network, wherein said means is responsive to said host processing means.