Interactive roamer contact system for cellular mobile radiotelephone network for automatically initiating a communication with an autonomously registering cellular mobile radiotelephone
First Claim
1. In or for a cellular mobile radiotelephone (CMR) system, an automated customer class identification and contacting system, comprising:
- means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it autonomously registers into said CMR system by powering up or entering an area of coverage of a cell of said CMR system;
means responsive to said identification information for detecting predetermined identifying characteristics of said autonomously registering mobile radiotelephone; and
communicating means responsive to detection of a selected predetermined identifying characteristic of said autonomously registering mobile radiotelephone for initiating a voice channel communication with a selected autonomously registering mobile radiotelephone having said selected predetermined identifying characteristic.
2 Assignments
0 Petitions
Accused Products
Abstract
An automated interactive customer class identification and contacting system for use in or for a cellular mobile radiotelephone (CMR) system. A mobile radiotelephone provides identification information as it originates a call or registers into the CMR system by powering up or initially entering the area of coverage of a cell. This identification information is monitored by a detection module, and predetermined identifying characteristics derived from the identification information identify the registering mobile radiotelephone as a member of a predetermined class, such as roamers. An interactive module places a telephone call to the registering mobile radiotelephone and provides synthesized voice message information targeted to the specific class of radiotelephones, for example, roamers. The interactive module is further responsive to DTMF inputs from the user of the telephone, for example to select services offered by the cellular system operator, block further solicitations, provide information requested by the cellular system operator, and the like. A database module stores information associated with the mobile telephone such as acceptance or rejection of services, last time of detection or solicitation, and the like.
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Citations
120 Claims
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1. In or for a cellular mobile radiotelephone (CMR) system, an automated customer class identification and contacting system, comprising:
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means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it autonomously registers into said CMR system by powering up or entering an area of coverage of a cell of said CMR system; means responsive to said identification information for detecting predetermined identifying characteristics of said autonomously registering mobile radiotelephone; and communicating means responsive to detection of a selected predetermined identifying characteristic of said autonomously registering mobile radiotelephone for initiating a voice channel communication with a selected autonomously registering mobile radiotelephone having said selected predetermined identifying characteristic. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 81, 82, 83, 84, 85, 86, 87)
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32. In or for a cellular mobile radiotelephone (CMR) system, a method for automatically identifying customers by class identification and contacting predetermined classes of customers, comprising the steps of:
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monitoring identification information provided by an autonomously registering mobile radiotelephone as it registers into said CMR system by powering up or entering the area of coverage of a cell of said CMR system; detecting predetermined identifying characteristics of said autonomously registering mobile radiotelephone from the identification information; and initiating a voice channel communication with a selected autonomously registering mobile radiotelephone having a selected predetermined identifying characteristic. - View Dependent Claims (33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62)
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63. In or for a cellular mobile radiotelephone (CMR), an automated customer class identification and contacting system, comprising:
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means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it registers into said CMR system by powering up or entering an area of coverage of a cell of said CMR system; detection means connected to said monitoring means for providing a mobile telephone number, electronic serial number, and station class mark information of said autonomously registering mobile radiotelephone as a serial data stream; database means responsive to said serial data stream determining whether said autonomously registering mobile radiotelephone is within a predetermined class of mobile radiotelephones and for providing a solicitation request targeted to said predetermined class of mobile radiotelephones; solicitation means responsive to said solicitation request for soliciting said autonomously registering mobile radiotelephone by placing a call to said mobile telephone number of said autonomously registering mobile radiotelephone; and response detection means for determining a response of said autonomously registering mobile radiotelephone to the call placed by said solicitation means and for providing response information output. - View Dependent Claims (64, 65, 66, 67, 68, 69, 70, 71)
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72. In or for a cellular mobile radiotelephone (CMR), an automated detecting and contacting system, comprising:
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means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it registers into said CMR system by powering up or entering an area of coverage of a cell of said CMR system; detection means connected to said monitoring means for providing a mobile telephone number, electronic serial number, and station class mark information of said autonomously registering mobile radiotelephone as a serial data stream; database means responsive to said serial data stream determining whether said autonomously registering mobile radiotelephone is a roamer and for providing a solicitation request targeted to said roamer; solicitation means responsive to said solicitation request for soliciting said autonomously registering mobile radiotelephone by placing a call to said mobile telephone number of said roamer; and response detection means for determining a response of said roamer to the call placed by said solicitation means and for providing a response information output. - View Dependent Claims (73, 74, 75, 76, 77, 78, 79, 80)
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88. In or for a cellular mobile radiotelephone (CMR) system, an automated customer class identification and contacting system, comprising:
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means for monitoring identification information provided by an autonomously registering mobile radiotelephone as it registers into said CMR system by powering up or entering the area of coverage of a cell of said CMR system; means responsive to said identification information for detecting predetermined identifying characteristics of autonomously registering mobile radiotelephones and for identifying a selected mobile radiotelephone having a selected predetermined identifying characteristic; interactive voice message delivery and response receiving means; and means responsive to detection of a selected predetermined identifying characteristic of said autonomously registering mobile radiotelephone for connecting said interactive voice message delivery and response receiving means for interactive communications with a selected autonomously registering mobile radiotelephone having said selected predetermined identifying characteristic. - View Dependent Claims (89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119, 120)
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Specification