Apparatus and method for transparent telephony utilizing speech-based signaling for initiating and handling calls

• US 5,594,784 A
• Filed: 04/27/1993
• Issued: 01/14/1997
• Est. Priority Date: 04/27/1993
• Status: Expired due to Term

• Current Assignee: SBC Technology Resources, Inc. (AT&T, Inc.)
• Original Assignee: Southwestern Bell Technology Resources, Inc. (AT&T, Inc.)
• Inventors: Velius, George A.
• Primary Examiner(s): Zele, Krista M.
• Assistant Examiner(s): Tsang, Fan
• Application Number:
  US08/052,607
• Time in Patent Office: 1,358 Days
• Field of Search: 379/67, 379/88, 379/89, 379/201, 379/216, 379/245, 379/249, 379/355, 379/207, 379/52, 379/57, 379/159, 379/217, 379/157, 379/374, 381/42, 381/43, 370/110.1, 370/62, 370/60, 370/61
• US Class Current: 379/88.02
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 3/42204 Arrangements at the exchange for service or number selection by voice at the terminal H04M1/27
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04Q 3/42 Circuit arrangements for indirect selecting controlled by common circuits, e.g. register controller, marker

Abstract

A transparent telephony system is disclosed for providing hands-free communication. The transparent telephony system includes a device for initiating a call between a caller'"'"'s location and a call destination based on a voice utterance (e.g., the call recipient'"'"'s name) made by the caller, a device for reproducing the voice utterance made by the caller at the call destination so that the call recipient may identify the caller, and a device for handling the call attempt in accordance with a voice utterance made by the call recipient. The call handling device enables the call recipient to optionally accept the initiated call and establish two-way voice communication with the caller by uttering an appropriate voice command ( e.g., "go-ahead" or "yes"). Further, the system provides telecommunications between parties that seems "transparent" with respect to the actual communication network involved, partly since the caller'"'"'s voice command initiating the call and the call recipient'"'"'s acceptance utterance are forwarded and heard by the respective parties as if they are initiating a normal conversation with one another in the same room or location.

Claims

1. A telephony system for establishing voice communication over a communication network between a caller and a call recipient, comprising:

means for initiating a call from a caller'"'"'s location to a call destination based on a voice utterance made by said caller; and

means for reproducing, at said call destination, an audible likeness of said voice utterance made by said caller subsequent to the call being initiated by said initiating means, so as to enable said call recipient to identify said caller on the basis of voice characteristics of said caller.

2. A system according to claim 1, wherein said initiating means comprises an automatic speech recognition system for detecting and recognizing spoken voice utterances.

3. A system according to claim 2, wherein said initiating means comprises means for determining said call destination based on a detection and recognition of said caller'"'"'s voice utterance by said automatic speech recognition system.

4. A system according to claim 3, wherein said determining means includes a list stored in a memory device for determining said call destination based on the detection and recognition of said caller'"'"'s voice utterance by said automatic speech recognition system.

5. A system according to claim 4, wherein said voice utterance comprises a recognizable name of said call recipient.

6. A system according to claim 3, wherein said reproducing means comprises means for converting said voice utterance from an acoustic form into an electrical form, and means for forwarding said voice utterance in said electrical form to said call destination which is determined by said determining means.

7. A system according to claim 6, wherein said means for converting said voice utterance from said acoustic form into said electrical form includes a microphone provided at said call destination.

8. A system according to claim 6, wherein said reproducing means further comprises means for converting said voice utterance forwarded by said forwarding means in said electrical form into an acoustic form.

9. A system according to claim 8, wherein said means for converting said voice utterance in said electrical form into said acoustic form includes a speaker provided at said call destination.

10. A system according to claim 1, further comprising means for processing the call based upon a voice utterance made by a call recipient, said processing means enabling said call recipient to optionally accept the call and establish two-way voice communication subsequent to said voice utterance made by said caller being reproduced by said reproducing means.

11. A system according to claim 10, further comprising means for reproducing an audible likeness of said voice utterance made by said call recipient at said caller'"'"'s location based upon the acceptance of the call.

12. A system according to claim 1, wherein said call destination comprises one of a call recipient'"'"'s location and network address.

13. A telephony system for establishing voice communication over a communication network between a caller and a call recipient, comprising:

means for initiating a call from a caller'"'"'s location to a call destination based on a voice utterance made by said caller, said initiating means establishing one-way voice communication between said caller'"'"'s location and said call destination;

means for reproducing, at said call destination, said voice utterance made by said caller subsequent to the call being initiated by said initiating means, so that said call recipient can identify said caller; and

means for processing the initiated call based upon a voice utterance made by said call recipient, said processing means enabling said call recipient to optionally accept the call and establish two-way communication with said caller.

14. A system according to claim 13, wherein said reproducing means comprises means for converting said voice utterance made by said caller in an acoustic form into an electrical form, and means for forwarding said voice utterance in said electrical form to said call destination.

15. A system according to claim 14, wherein said means for converting said voice utterance in said acoustic form into said electrical form includes a microphone provided at said caller'"'"'s location.

16. A system according to claim 14, wherein said reproducing means further comprises means for converting said voice utterance forwarded by said forwarding means in said electrical form into an acoustic form.

17. A system according to claim 16, wherein said means for converting said voice utterance in said electrical form into said acoustic form includes a speaker provided at said call destination.

18. A system according to claim 13, wherein said processing means comprises an automatic speech recognition system for detecting and recognizing spoken voice utterances.

19. A system according to claim 18, wherein said processing means comprises means for enabling said call recipient to optionally select among a plurality of call processing operations and means for performing a selected call processing operation when a predetermined voice command made by said call recipient is detected and recognized by said automatic speech recognition system.

20. A system according to claim 19, wherein said call processing operations include a delay call operation, whereby acceptance of the initiated call is delayed by a predetermined amount of time when said delay call operation is selected by said call recipient by voice command.

21. A system according to claim 19, further comprising a device for recording a voice message and a device for reproducing a recorded voice message.

22. A system according to claim 21, wherein said call processing operations include a voice message playback operation, whereby a recorded voice message is reproduced by said reproducing device and forwarded to said caller'"'"'s location when said voice message playback operation is selected by said call recipient by voice command.

23. A system according to claim 21, wherein said call processing operations include a voice message record operation, whereby a voice message made by said caller is recorded by said recording device.

24. A system according to claim 13, further comprising means for screening the initiated call, said screening means including a speaker identity recognition system for determining the identity of said caller by detecting and recognizing said voice utterance made by caller, and screening the call based on the determined identity of the caller.

25. A system according to claim 13, further comprising means for disconnecting a call based upon a voice utterance made by said caller or said call recipient, so that said caller or said call recipient can disconnect the call after the call has been accepted by said call recipient.

26. A system according to claim 13, wherein said call destination comprises one of a call recipient'"'"'s location and network address.

27. A system according to claim 13, further comprising means for reproducing an audible likeness of said voice utterance made by said call recipient at said caller'"'"'s location based upon the acceptance of the call.

28. A method of selectively establishing voice communication in a telephony system, comprising the steps of:

initiating a call from a caller'"'"'s location to a call destination over a communications network based upon a voice utterance made by a caller;

reproducing, at said call destination, said voice utterance made by said caller after the call has been initiated;

thereafter processing the call in response to detection of a voice utterance made by a call recipient, so that said call recipient can optionally accept the call and establish two-way voice communication with said caller.

29. A method according to claim 28, wherein said call destination comprises one of a call recipient'"'"'s location and network address.

30. A telephony system for establishing two-way voice communication over a communications network between a caller and a call recipient, comprising:

means for initiating a call and establishing one-way voice communication from a caller'"'"'s location to a call destination in accordance with a voice utterance made by said caller;

means for reproducing, at said call destination, said caller'"'"'s voice utterance subsequent to the establishment of one-way voice communication by said initiating means, so that said call recipient can identify said caller; and

means for processing the initiated call in response to detection of a voice utterance made by said call recipient, said processing means enabling said call recipient to optionally accept the call and establish two-way communication with said caller.

31. A system according to claim 30, wherein said initiating means comprises an automatic speech recognition system for detecting and recognizing spoken voice utterances.

32. A system according to claim 31, wherein said initiating means further comprises means for determining said call destination based on a detection and recognition of said caller'"'"'s voice utterance by said automatic speech recognition system.

33. A system according to claim 32, further comprising means for recording said caller'"'"'s voice utterance, said reproducing means reproducing said voice utterance recorded by said recording means at said call destination subsequent to the determination of said call destination by said determining means.

34. A system according to claim 32, wherein said initiating means further comprises connection means for establishing a one-way voice communication between said caller and said call recipient based upon the determination of said call destination by said determining means.

35. A system according to claim 34, further comprising means for recording said caller'"'"'s voice utterance, said reproducing means reproducing said voice utterance recorded by said recording means at said call destination subsequent to the establishment of one-way voice communication by said connecting means.

36. A system according to claim 30, further comprising means for reproducing a synthesized voice message at said call destination subsequent to the call being initiated by said initiating means.

37. A system according to claim 30, further comprising means for reproducing a recorded audio message at said call destination subsequent to the call being initiated by said initiating means.

38. A system according to claim 30, wherein said call destination comprises one of a call recipient'"'"'s location and network address.

39. A system according to claim 30, further comprising means for reproducing an audible likeness of said voice utterance made by said call recipient at said caller'"'"'s location based upon the acceptance of the call.