Interactive roamer contact system for cellular mobile radiotelephone network
First Claim
1. In a home cellular mobile radiotelephone system, an apparatus for detecting and contacting a roamer cellular mobile radiotelephone (CMR) from a foreign cellular mobile radiotelephone system, comprising:
- roamer detection means for detecting autonomous registration of said roamer CMR in said first cellular mobile radiotelephone system and for providing identifying information comprising at least a mobile telephone number of said roamer CMR;
a computer database for storing the mobile telephone numbers of detected roamer CMRs in association with status information, said status information indicating whether detected roamer CMRs have never been solicited;
searching means responsive to said identifying information for searching said computer database and determining whether said roamer CMR has never been solicited;
solicitation request generating means responsive to a determination by said searching and determining means that said roamer CMR has never been solicited for generating a solicitation request; and
interactive solicitation means responsive to said solicitation request for providing an interactive solicitation of said roamer CMR.
3 Assignments
0 Petitions
Accused Products
Abstract
An automated interactive customer class identification and contacting system for use in or for a cellular mobile radiotelephone (CMR) system. A mobile radiotelephone provides identification information as it originates a call or registers into the CMR system by powering up or initially entering the area of coverage of a cell. This identification information is monitored by a detection module, and predetermined identifying characteristics derived from the identification information identify the registering mobile radiotelephone as a member of a predetermined class, such as roamers. An interactive module places a telephone call to the registering mobile radiotelephone and provides synthesized voice message information targeted to the specific class of radiotelephones, for example, roamers. The interactive module is further responsive to DTMF inputs from the user of the telephone, for example to select services offered by the cellular system operator, block further solicitations, provide information requested by the cellular system operator, and the like. A database module stores information associated with the mobile telephone such as acceptance or rejection of services, last time of detection or solicitation, and the like.
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Citations
38 Claims
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1. In a home cellular mobile radiotelephone system, an apparatus for detecting and contacting a roamer cellular mobile radiotelephone (CMR) from a foreign cellular mobile radiotelephone system, comprising:
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roamer detection means for detecting autonomous registration of said roamer CMR in said first cellular mobile radiotelephone system and for providing identifying information comprising at least a mobile telephone number of said roamer CMR; a computer database for storing the mobile telephone numbers of detected roamer CMRs in association with status information, said status information indicating whether detected roamer CMRs have never been solicited; searching means responsive to said identifying information for searching said computer database and determining whether said roamer CMR has never been solicited; solicitation request generating means responsive to a determination by said searching and determining means that said roamer CMR has never been solicited for generating a solicitation request; and interactive solicitation means responsive to said solicitation request for providing an interactive solicitation of said roamer CMR. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. In a home cellular mobile radiotelephone system, a method for detecting and contacting a roamer cellular mobile radiotelephone (CMR) from a foreign cellular mobile radiotelephone system, comprising the steps of:
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storing in a computer database the mobile telephone numbers of detected roamer CMRs in association with status information, said status information indicating whether detected roamer CMRs have never been solicited; detecting autonomous registration of a roamer CMR in said home cellular mobile radiotelephone system; providing identifying information comprising at least a mobile telephone number of said roamer CMR; searching said computer database with said identifying information to determine whether said roamer CMR has never been solicited; in response to a determination that said roamer CMR has never been solicited, generating a solicitation request to a solicitation apparatus; and at said solicitation apparatus, in response to said solicitation request, conducting an interactive solicitation of said roamer CMR. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
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Specification