Method and system for remotely activating/changing subscriber services in a public switched telephone network
First Claim
1. In a public switched telephone network having a plurality of central offices each serving a corresponding plurality of subscribers, said network comprising facilities for coupling said subscribers to corresponding central offices, said central offices each comprising a switch storing office equipment information for each of said corresponding subscribers, a method for remotely activating said facilities for selected subscribers comprising the steps of:
- accessing a change processor in said public switched telephone network, said change processor comprising a database storing a plurality of subscriber numbers corresponding to said selected subscribers and a corresponding plurality of new equipment data previously downloaded from an equipment database;
supplying at least one subscriber number for comparison with a record of subscriber numbers previously downloaded to said change processor, in response to a subscriber query generated by said change processor; and
inputting an activation request to said change processor in response to a service query generated by said change processor, said change processor outputting recent change signals to one of said central office switches corresponding to said at least one subscriber number, said recent change signals corresponding to assigned office equipment and facilities for at least one of said selected subscribers.
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Accused Products
Abstract
An arrangement (apparatus and method) for remotely activating service for subscribers in a public switched telephone network. A field technician telephones a voice response unit. The field technician supplies DTMF inputs to provide a subscriber telephone number and a service to be performed. The information input to the voice response unit is supplied via a Datakit network to a change processor. The change processor is previously stored with data identifying existing office equipment and facilities for selected subscribers, and new office equipment or facilities. The change processor generates recent change signals for a central office switch corresponding to the subscribers identified by the field technician. The recent change signals are supplied via the Datakit network to a switching control center system (SCCS) host processor, which distributes the recent change signals to the appropriate central office switch, as well as any facilities or maintenance databases. The present invention is directed to cable throw, rewire, and undeveloped transfer applications, but is also suited for AIN applications including remote intelligent peripherals and subscriber self-activation using soft dial tone.
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Citations
28 Claims
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1. In a public switched telephone network having a plurality of central offices each serving a corresponding plurality of subscribers, said network comprising facilities for coupling said subscribers to corresponding central offices, said central offices each comprising a switch storing office equipment information for each of said corresponding subscribers, a method for remotely activating said facilities for selected subscribers comprising the steps of:
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accessing a change processor in said public switched telephone network, said change processor comprising a database storing a plurality of subscriber numbers corresponding to said selected subscribers and a corresponding plurality of new equipment data previously downloaded from an equipment database; supplying at least one subscriber number for comparison with a record of subscriber numbers previously downloaded to said change processor, in response to a subscriber query generated by said change processor; and inputting an activation request to said change processor in response to a service query generated by said change processor, said change processor outputting recent change signals to one of said central office switches corresponding to said at least one subscriber number, said recent change signals corresponding to assigned office equipment and facilities for at least one of said selected subscribers. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. In a public switched telephone network comprising a plurality of end offices each having a switch coupled to corresponding subscribers by facilities, each of said subscribers having assigned office equipment and facilities identified by data stored in a network database, a system comprising:
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a facilities processor adapted to store a plurality of unused facilities data corresponding to unused facilities; a change processor comprising a change database adapted to store at least a portion of said data identifying assigned office equipment and facilities corresponding to selected subscribers downloaded from said network database and at least one of said unused facilities data downloaded from said facilities processor, said change processor generating recent change signals for said end office switches corresponding to said selected subscribers in response to a remote activation signal; and communication means for supplying said downloaded data from said network database and said facilities processor to said change processor in response to a database manager download command and for supplying said recent change signals from said change processor to said corresponding end office switches and said network database. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
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21. A method for changing services for a subscriber coupled to a central office of a public switched telephone network, comprising the steps of:
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downloading existing equipment data from an equipment database to a change processor having an internal database, said existing equipment data comprising data identifying existing office equipment and facilities assigned to said subscriber; supplying new equipment data to said internal database of said change processor identifying new equipment used to provide one or more services for said subscriber; from a remote location causing said change processor to generate signals for said central office corresponding to said new services for said subscriber; and dispatching said signals to a switch within said central office to activate said new services for said subscriber. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28)
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Specification