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Method and apparatus for deducing user intent and providing computer implemented services

  • US 5,621,903 A
  • Filed: 09/19/1994
  • Issued: 04/15/1997
  • Est. Priority Date: 05/27/1992
  • Status: Expired due to Term
First Claim
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1. A method of executing an operation on a computer system in response to an opportunistic event occurring in the computer system, opportunistic events recognized by the computer system including at least fax alerts and mail alerts, the method comprising the following steps:

  • (a) monitoring events occurring in the computer system;

    (b) recognizing the opportunistic event, the recognizing including the substep of creating a significant observation set having at least one observation of a significant event, significant events including opportunistic events and user initiated events such as pen stroke entry and user defined preferences for handling opportunistic events, the significant observation set being indicative of the opportunistic event;

    (c) comparing the significant observation set with a plurality of templates stored in the computer system, the templates defining operations that can be performed with the computer system, the templates also specifying one or more steps associated with their operations;

    (d) selecting a single template from among the plurality of templates, the selected template having the best agreement with the significant observation set; and

    (e) executing the operation associated with the single template.

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