Voice mail communication system

• US 5,625,675 A
• Filed: 07/11/1995
• Issued: 04/29/1997
• Est. Priority Date: 07/14/1994
• Status: Expired due to Fees

• Current Assignee: Hitachi, Ltd.
• Original Assignee: Hitachi, Ltd.
• Inventors: Fukuzawa, Junji, Katsumaru, Ikuko, Takada, Osamu, Terada, Masato
• Primary Examiner(s): Zele, Krista M.
• Assistant Examiner(s): Hunter, Daniel S.
• Application Number:
  US08/500,690
• Time in Patent Office: 658 Days
• Field of Search: 379/67, 379/88, 379/89, 379/84, 379/207, 379/94, 370/61
• US Class Current: 379/88.25
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

The voice mail system includes a voice mail exchanger and a mail server. A voice mail communication between a telephone and a terminal device, such as a client computer, is registered in a LAN based multi-media mail box. A PBX based voice mail apparatus and a LAN based multi-media mail system are integrated such that voice information can be commonly used and reused.

Claims

1. A voice mail communication system comprising:

a signal transmission line;

a plurality of terminal devices having a voice mail communication function, connected to said signal transmission line;

mail server means connected to said transmission line for storing a plurality of voice mail messages and managing the addresses of said voice mail messages;

a switch for exchanging voice signals of at least a plurality of telephones connected through a telephone network; and

voice mail exchanger means connected to said switch and said transmission line for converting at least a voice data communication protocol of said telephone network to a voice data communication protocol of said transmission line between said telephone network and at least said mail server and one of said terminal devices and for converting at least said voice data communication protocol of said transmission line to said voice data communication protocol of said telephone network.

2. A voice mail system according to claim 1, further comprising:

directory server means connected to said transmission line, for managing the correspondence between the telephone numbers and the addresses of said plurality of terminal devices by mail control information.

3. A voice mail system according to claim 1, wherein each of said voice mails includes information indicating the calling source.

4. A voice mail system according to claim 2, further comprising:

means by which each terminal device connected to said transmission line communicates with said directory server means at the time of voice communication between said terminal devices;

means for requesting telephone connection to a destination device having its device address corresponding to the destination telephone number obtained by said communication with said directory server; and

means for registering voice information inputted by a user in said mail server means as a voice mail when said destination terminal device is unconnectable.

5. An integrated mail system, comprising:

a plurality of terminal devices each having a telephoning function and a mail information communication function;

directory server means for managing correspondence between each of telephone numbers of said terminal devices and the addresses of said terminal devices;

mail server means for storing and managing mail information communicated between said terminal devices;

a signal transmission line for connecting said terminal devices and said mail server means;

a switch for taking in a plurality of telephones through a telephone network;

voice mail exchanger means connected between said switch and said transmission line for converting a communication protocol of said transmission line to a communication protocol of said telephone network, and for converting a communication protocol of said telephone network to a communication protocol of said transmission line;

means by which each terminal device connected to said transmission line communicates with said directory server means at the time of voice communication to and from said terminal devices by the telephoning function;

means for requesting telephone connection to a destination device having its address corresponding to a destination telephone number obtained through the communication with said directory server; and

means for registering the voice information inputted by a user in said mail server means as a voice mail when said destination device is unconnectable.

6. An integrated mail system according to claim 5, wherein said directory server means comprises:

means for storing mail control information in correspondence with said telephone number;

said each terminal device comprising;

means for storing said voice mail in said mail server means on the basis of the mail control information stored in said directory server means.

7. An integrated mail system according to claim 5, wherein said voice mail exchanger means further comprises:

means for switching said communication protocol of said telephone network to a voice mail protocol processing; and

means for registering voice information from a telephone into said mail server means as a voice mail.

8. An integrated mail system according to claim 5, wherein said voice mail exchanger means further comprises:

when a connection request is issued to a telephone number of said terminal device from a telephone, means for communicating with said directory server means, for obtaining the device address corresponding to said destination telephone number, and requesting telephone connection to the destination device specified by said device address; and

means for switching to the voice mail operation when said destination device is unconnectable and registering voice information inputted from said telephone in said mail server means as a voice mail.

9. An integrated mail system according to claim 8, wherein said directory server means comprises:

means for storing mail control information in correspondence with said telephone number;

said voice mail exchanger means further comprising;

means for registering said voice mail in said mail server means on the basis of the mail control information stored in said directory server means.

10. An integrated mail system according to claim 5, wherein said switch comprises:

voice mail means; and

means for registering a voice mail addressed to one of said telephones, in said voice mail means from at least one of said telephones and said terminal devices.

11. An integrated mail system, comprising:

a switch for taking in a plurality of telephones connected through a telephone network;

a signal transmission line;

a plurality of terminal devices connected to said transmission line;

mail server means connected to said transmission line for storing and managing mail information communicated between said terminal devices for each user;

means for requesting voice mail connection to a voice mail exchanger when a destination telephone is unconnectable;

said voice mail exchanger being connected between said switch and said transmission line, and includes;

directory server means for storing the correspondence between a telephone number of each of said terminal devices and a voice mail access control information;

means for registering voice information from a telephone as a calling source, in said mail server means as said voice mail access control information corresponding to a destination telephone number of one of said terminal devices retrieved from said directory server means;

means for giving guidance for voice mail to the telephone as the calling source;

means for editing voice information from the telephone as the calling source in a voice file by said transmission line; and

means for registering said voice file in said mail server means as a voice mail using the mail access control information corresponding to the destination telephone number retrieved from said directory server means.