Method in a telephone system for reaching a subscriber under busy/no answer conditions and ring/no answer conditions
First Claim
1. A method for use in a telephone system permitting a caller connected to a central platform to attempt to reach a subscriber under a Busy/No answer condition at the subscriber'"'"'s telephone station, said method comprising the steps of:
- placing a call to said subscriber by dialing said subscriber'"'"'s telephone station from said central platform;
detecting at said central platform a Busy/No answer condition at said subscriber'"'"'s telephone station;
determining whether a Busy/No answer option is available for said subscriber;
if said Busy/No answer option is available, informing said caller of said Busy/No answer condition and providing to said caller the option of paging said subscriber;
if said caller elects said option, paging said subscriber by said central platform and providing a caller identification number to said subscriber;
terminating said call; and
redialing said subscriber'"'"'s telephone station from said central platform.
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Accused Products
Abstract
A method for use in a telephone system, permitting a caller connected to a central platform to further attempt to reach a subscriber after the central platform initially attempted to establish a connection with the subscriber by dialing the subscriber'"'"'s number and the subscriber'"'"'s telephone was detected as being in either a Busy/No answer (BNA) condition or a Ring/No answer (RNA) condition at the subscriber'"'"'s telephone station. Upon detection of either a BNA or RNA condition, a determination is then made as to whether an option associated with the detected condition is available for the subscriber. If an option is available and is selected by the caller, the subscriber is paged and the initial attempt to establish a connection with the subscriber from the platform is terminated. The caller is then informed of the progress of the further attempt to reach the subscriber by prerecorded messages associated with the detected condition. The subscriber is then redialed by the central platform, saving the expense of a separate telephone call.
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Citations
8 Claims
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1. A method for use in a telephone system permitting a caller connected to a central platform to attempt to reach a subscriber under a Busy/No answer condition at the subscriber'"'"'s telephone station, said method comprising the steps of:
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placing a call to said subscriber by dialing said subscriber'"'"'s telephone station from said central platform; detecting at said central platform a Busy/No answer condition at said subscriber'"'"'s telephone station; determining whether a Busy/No answer option is available for said subscriber; if said Busy/No answer option is available, informing said caller of said Busy/No answer condition and providing to said caller the option of paging said subscriber; if said caller elects said option, paging said subscriber by said central platform and providing a caller identification number to said subscriber; terminating said call; and redialing said subscriber'"'"'s telephone station from said central platform. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for use in a telephone system permitting a caller connected to a central platform to attempt to reach a subscriber under a Ring/No answer condition at the subscriber'"'"'s telephone station, said method comprising the steps of:
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placing a call to said subscriber by dialing said subscriber'"'"'s telephone station from said central platform; detecting at said central platform a Ring/No answer condition at said subscriber'"'"'s telephone station; determining whether a Ring/No answer option is available for said subscriber;
if said Ring/No answer option is available, informing said caller of said Ring/No answer condition and providing to said caller the option of paging said subscriber;if said caller elects said option, paging said subscriber by said central platform and providing a caller identification number to said subscriber; terminating said call; and redialing said subscriber'"'"'s telephone station from said central platform.
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Specification