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Remote/shared system user interface

  • US 5,636,008 A
  • Filed: 03/29/1996
  • Issued: 06/03/1997
  • Est. Priority Date: 11/17/1992
  • Status: Expired due to Term
First Claim
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1. A servicing system for reprographic equipment comprising:

  • a plurality of reprographic machines, each of the plurality of machines having a diagnostic system for diagnosing faults in the reprographic machine by performing a diagnostic analysis routine on the reprographic machine, a controllable local user interface for controlling the diagnostic system of the machine, an interface management system for providing diagnostic information from the diagnostic system for display on a user interface, a first communication means for establishing communications between said interface management system and a location external to the site of the reprographic machine, the interface management system including means for directing the diagnostic information to the local user interface or to the first communication means; and

    at least one remote user interface, said remote user interface including second communication means for effecting a communication link between the remote user interface and the first communication means of each of said plurality of reprographic machines, the remote user interface including means for emulating the diagnostic system and the local user interface of a machine to which the remote user interface is connected by the first and the second communication means by receiving machine physical data from the machine and performing the diagnostic analysis routine at the remote user interface on the machine physical data, wherein the remote user interface comprises the user interface of one of said plurality of reprographic machines.

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