Automatic routing of incoming telephone calls to a plurality of receiving devices based on caller identification

• US 5,644,629 A
• Filed: 04/27/1995
• Issued: 07/01/1997
• Est. Priority Date: 03/26/1993
• Status: Expired due to Fees

• Current Assignee: Sni Innovation, Inc.
• Original Assignee: Sni Innovation, Inc.
• Inventors: Chow, Chan You
• Primary Examiner(s): MATAR, AHMAD
• Application Number:
  US08/429,479
• Time in Patent Office: 796 Days
• Field of Search: 379/142, 379/210, 379/211, 379/212, 379/127, 379/198, 379/199, 379/201, 379/67
• US Class Current: 379/142.07
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/546 in private branch exchanges
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13095 PIN / Access code, authentication
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/1322 PBX
• CPC Class Codes: H04Q 2213/13256 Call screening
• CPC Class Codes: H04Q 2213/13282 Call forward, follow-me, call diversion

Abstract

Apparatus for routing incoming telephone calls to a telephone or an automatic answering device, wherein caller identification numbers are received, compared to stored caller identification numbers, and arranged into priority groups for handling such calls. The apparatus has at least three operating modes designed to accommodate the user at home, the user while away from home, and another when the user wants not to be disturbed. The system is programmable between and among the operating modes, group priorities, and offers a password to restrict programming changes. The inventive apparatus and method provides for connecting incoming calls to a programmed sequence of different outputs, and to switch or "bounce" the incoming call among these outputs according to the programming. A microprocessor (6), memory (10), operating mode displays (9), and an interactive two row LCD display (8) are provided. There are four function keys which are programmed to allow inputting and displaying all the functions of the apparatus, including information status, system test/status and all the various operations required to receive and route incoming calls.

Claims

1. Apparatus for determining the routing of externally generated incoming ring signals of an incoming telephone call, wherein a caller identification number follows the first ring signal, to a plurality of outputs comprising:

(a) means for storing a list of caller identification numbers,

(b) means for detecting and suppressing said first incoming ring signal such that no audible ring occurs,

(c) means for detecting and receiving said incoming caller identification numbers,

(d) means for comparing said incoming caller identification numbers to said stored caller identification numbers,

(e) responsive to said comparing, means for routing said second and subsequent incoming ring signals to at least one of said outputs,

(f) means for maintaining an on-hook condition while performing said routing,

(g) means for programming a sequence of outputs to which incoming ring signals are to be directed,

(h) means for programming a selected number of incoming ring signals to be directed to each output,

(i) means for connecting said second and subsequent ring signals to each of said outputs in said sequence of outputs,

(j) means for counting the number of ring signals occurring at each of said outputs, and

(k) responsive to the count equaling the programmed number of ring signals at an output, means for connecting subsequent of said ring signals to the next sequential output.

2. Apparatus as defined in claim 1 further comprising:

a telephone connected to one of said outputs, and

an automatic answering device connected to another of said outputs.

3. Apparatus as defined in claim 1 further comprising:

means for detecting when the output, to which the incoming ring signals are being directed, goes off-hook, and,

responsive to said off-hook condition, means for maintaining the incoming call to said off-hook output and terminating the sequential connections to said other outputs.

4. Apparatus as defined in claim 3, further comprising:

a device connected to an output where no audible ring occurs.

5. Apparatus as defined in claim 1 further comprising:

means for protecting against unauthorized use of said apparatus by providing means for entering and storing a password, wherein further use of said apparatus requires said password to be entered.

6. Apparatus for determining the routing of externally generated incoming ring signals of an incoming telephone call, wherein a caller identification number follows the first ring signal, to a plurality of outputs comprising:

means for storing a list of caller identification numbers,

means for detecting and suppressing said first incoming ring signal such that no audible ring occurs,

means for detecting and receiving said incoming caller identification numbers,

means for comparing said incoming caller identification numbers to said stored caller identification numbers,

responsive to said comparing, means for routing said second subsequent incoming ring signals to at least one of said outputs,

means for maintaining an on-hook condition while performing said routing, and

means for setting a plurality of priority groups, and means for identifying each of said stored caller identification numbers with a priority group,

means for detecting the priority group of an incoming telephone call, by comparing the incoming caller identification number with the stored caller identification number,

means for programming a sequence of outputs, responsive to said priority group of an incoming telephone call, to which each of said incoming calls are to be routed, said sequence ordered from high to low priority, and

means for connecting said incoming call to the highest priority output.

7. Apparatus as defined in claim 6 wherein said means for routing comprises:

means for relating the priority group of an incoming telephone call to a number of ring signals to be generated at each output of said sequence of outputs, and

means for connecting said number of ring signals to each of said outputs in said sequence of outputs.

8. Apparatus as defined in claim 6 further comprising:

means for setting a plurality of operating modes of said apparatus, where at least one mode is arranged and designed for when a user is at home, a second mode for when the user is not at home, and a third mode for when the user does not want to be disturbed, and

means for assigning each of said priority groups to an operating mode, wherein the sequence of outputs, to which an incoming ring signal is to be connected, is related to the operating mode.

9. Apparatus of claim 6 further comprising means for selecting a priority group for placing incoming caller identification numbers, which do not match any stored called identification number, and

means for placing said incoming caller identification number, which does not match any stored caller identification number into said selected priority group.

10. Apparatus as defined in claim 6 wherein means are provided for transferring caller identification numbers from a priority group to a different priority group.

11. Apparatus for determining the routing of externally generated incoming ring signals of an incoming telephone call, wherein a caller identification number follows the first ring signal, to a plurality of outputs comprising:

means for storing a list of caller identification numbers,

means for detecting and suppressing said first incoming ring signal such that no audible ring occurs,

means for detecting and receiving said incoming caller identification numbers,

means for comparing said incoming caller identification numbers to said stored caller identification numbers,

responsive to said comparing, means for routing said second subsequent incoming ring signals to at least one of said outputs,

means for maintaining an on-hook condition while performing said routing, and

means, responsive to said means for comparing, for determining incoming telephone calls that are to be terminated,

means for connecting the incoming telephone call to be terminated to an automatic answering device,

means for detecting when said automatic answering device goes off hook, and

responsive to detecting said off-hook condition,

means for directly disconnecting said incoming call from said automatic answering device.

12. A method for routing of externally generated incoming ring signals of incoming telephone calls, wherein a caller identification number follows the first ring signal, to a plurality of outputs comprising the steps of:

loading and storing a list of caller identification numbers,

detecting and suppressing the first ring signal of said incoming telephone calls, such that no audible ring occurs,

detecting and receiving said incoming caller identification numbers,

comparing said incoming caller identification numbers to said stored caller identification numbers,

responsive to said comparison, routing said second and subsequent incoming ring signals to at least one of said outputs,

maintaining an on-hook condition while performing said routing,

programming a sequence of outputs to which said incoming ring signals are to be directed,

connecting said second the subsequent incoming ring signals to each of said sequence of outputs,

programming a selected number of incoming ring signals to be directed to each output,

counting the number of incoming ring signals occurring at each of said outputs,

responsive to the count equaling the programmed number of incoming ring signals at each output, connecting subsequent of said incoming ring signals to the next sequential output,

detecting when the output, to which said incoming ring signals are being directed, goes off-hook, and

responsive to said off-hook condition, maintaining the incoming call to said off-hook output and terminating the sequential connections to the other of said outputs.

13. A method as defined in claim 12 further comprises the step of:

routing the second and subsequent ring signals of the incoming call to an output connected to an automatic answering device.

14. A method as defined in claim 12 wherein said routing step comprises connecting said incoming call to an output connected to a device wherein no audible ring occurs.

15. A method as defined in claim 12 further comprising the steps of:

entering and storing a passcode, wherein further operation of said method steps requires entering said passcode to protect against unauthorized operation of said method.

16. A method for routing of externally generated incoming ring signals of incoming telephone calls, wherein a caller identification number follows the first ring signal, to a plurality of outputs comprising the steps of:

loading and storing a list of caller identification numbers,

detecting and suppressing the first ring signal of said incoming telephone calls, such that no audible ring occurs,

detecting and receiving said incoming caller identification numbers,

comparing said incoming caller identification numbers to said stored caller identification numbers,

responsive to said comparison, routing said second and subsequent incoming ring signals to at least one of said outputs,

maintaining an on-hook condition while performing said routing,

setting a plurality of priority groups,

identifying each of said stored caller identification numbers with a priority group,

detecting the priority group of an incoming telephone call, by comparing the incoming caller identification number with the stored caller identification number,

programming a sequence of outputs responsive to said priority group of an incoming telephone call, to which each of said incoming calls are to be routed, said sequence ordered from high to low priority, and

connecting said incoming call to the highest priority output.

17. A method as defined in claim 16 further comprising the steps of:

relating the priority group of an incoming telephone call to a number of ring signals to be generated at each output of said sequence of outputs, and

connecting said number of ring signals to each of said outputs in said sequence of outputs.

18. A method as defined in claim 16 further comprising the steps of:

setting a plurality of operating modes of said apparatus, where at least one mode is arranged and designed for when a user is at home, a second mode for when the user is not at home, and a third mode for when the user does not want to be disturbed, and

assigning each of said priority groups to an operating mode, wherein the sequence of outputs, to which an incoming ring signal is to be connected, is related to the operating mode.

19. The method of claim 18 further comprising the steps of:

selecting a priority group for placing incoming caller identification numbers, which do not match any stored called identification number, and

placing said incoming caller identification number, which does not, match any stored caller identification number into said selected priority group.

20. A method as defined in claim 19 further comprising the step of transferring caller identification numbers from an original priority group to a different priority group.