Synchronization of mailboxes of different types

• US 5,647,002 A
• Filed: 09/01/1995
• Issued: 07/08/1997
• Est. Priority Date: 09/01/1995
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Brunson, Gordon Richards
• Primary Examiner(s): Gregory, Bernarr E.
• Application Number:
  US08/522,823
• Time in Patent Office: 676 Days
• Field of Search: 380/4, 380/48, 380/49, 380/50, 380/59, 379/67, 379/88, 379/89, 379/90, 379/93, 379/96, 379/110, 379/201, 370/110.1
• US Class Current: 709/206
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components

Abstract

The contents of a pair of mailboxes (21, 31), one of which resides in an e-mail system (29) and the other of which resides in a voice-mail system (39), are automatically synchronized both in message content and in message state by a synchronizer (10), even though messages in the two mailboxes may have different data structures and carry information expressed in different media and having different formats. Synchronization is effected by automatically creating a corresponding message in one mailbox for every message that arrives in the other mailbox of the mailbox pair. If the corresponding message does not contain all of the information carried by the original message--for example, because some information in the original message is expressed in a medium or has a format that is incompatible, or cannot be made compatible by conversion, with the other system--a partial-copy indication (217) is raised for the corresponding message, and the behavior of synchronization is altered to protect the original message contents. The behavior of synchronization may also be tailored to accommodate automatic message expiration, or to synchronize message-header notifications only.

Claims

1. An apparatus for indicating in one of a first mailbox of a first electronic messaging system and a second mailbox of a second electronic messaging system a content and a state of a message stored in another of the first mailbox and the second mailbox, the first electronic messaging system for handling first messages and defining at least one first mailbox for storing the first messages, each first message having a first data structure containing information expressed in a first medium and having a first format, and each stored first message having one of a plurality of states, and the second electronic messaging system for handling second messages and defining at least one second mailbox for storing the second messages, each second message having a second data structure containing information expressed in a second medium and having a second format, at least one of the second data structure, the second medium, and the second format being different respectively from the first data structure, the first medium, and the first format, and each stored second message having one of the plurality of states, the apparatus comprising:

first means, cooperative with the first mailbox and the second mailbox and responsive to storing of a second message in the second mailbox, for retrieving at least some of the information from the second message, generating a corresponding first message forming a message pair with the second message and containing at least some of the information retrieved from the second message, storing the first message in the first mailbox, and also raising a partial-copy indication for the first message if the first message does not contain all of the information contained in the second message of the message pair;

second means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of one of the stored messages of the message pair, for effecting a same said change in state of other of the stored messages of the message pair; and

third means, cooperative with the first mailbox and the second mailbox and responsive to deletion of one of the stored messages of the message pair from one of the mailboxes, for deleting other of the stored messages of the message pair from other of the mailboxes.

2. The apparatus of claim 1 further comprising:

fourth means, cooperative with the first mailbox and the second mailbox and responsive to storing of a first message in the first mailbox, for retrieving at least some of the information from the first message, generating a corresponding second message forming a message pair with the first message and containing at least some of the information retrieved from the first message, storing the second message in the second mailbox, and also raising a partial-copy indication for the second message if the second message does not contain all of the information contained in the first message of the message pair;

wherein

the second means comprise

fifth means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of the stored second message of the message pair, for effecting a same said change in state of the stored first message of the message pair, and

sixth means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of the stored second message of a message pair, for effecting a same said change in state of the stored first message of the message pair; and

wherein

the third means comprise

seventh means, cooperative with the first mailbox and the second mailbox and responsive to deletion of the stored second message of the message pair from the second mailbox, for deleting the stored first message of the message pair from the first mailbox, and

eighth means, cooperative with the first mailbox and the second mailbox and responsive to deletion of the stored first message of the message pair from the first mailbox, for deleting the stored second message of the message pair from the second mailbox.

3. The apparatus of claim 2 wherein:

the apparatus includes a data record for each message pair, the data record holding data that indicate an identifier of the first message of the message pair, an identifier of the second message of the message pair, the state of the first message of the message pair, the state of the second message of the message pair, which one of the first and the second electronic messaging systems is a native system of the message pair, and whether the corresponding one of the messages of the message pair is a full copy or a partial copy of the other of the messages of the message pair.

4. The apparatus of claim 2 wherein:

the plurality of states are a sequence of the plurality of states; and

the fifth means comprise

ninth means, cooperative with the first mailbox and the second mailbox and responsive to a sequential change in state of the stored second message of any message pair, for effecting same said change in state of the stored first message of said any message pair, and

tenth means, cooperative with the seventh means and the ninth means and responsive to a non-sequential change in the state of the stored second message of an individual message pair, for causing the ninth means to cease being responsive to changes in the state of the stored second message of the individual message pair and for causing the seventh means to cease being responsive to the deletion of the stored second message of the individual message pair from the second mailbox, whereby the apparatus ceases to perform said indicating for the individual message pair.

5. The apparatus of claim 4 wherein:

the sixth means comprise

eleventh means, cooperative with the first mailbox and the second mailbox and responsive to a sequential change in state of the stored first message of any message pair, for effecting same said change in state of the stored second message of said any message pair, and

twelfth means, cooperative with the eighth means and the eleventh means and responsive to a non-sequential change in the state of the stored first message of an individual message pair, for causing the eleventh means to cease being responsive to changes in the state of the stored first message of the individual message pair and for causing the eighth means to cease being responsive to the deletion of the stored first message of the individual message pair from the first mailbox, whereby the apparatus ceases to perform said indicating for the individual message pair.

6. The apparatus of claim 5 wherein:

the apparatus includes a data record for each message pair, the data record holding data that indicate an identifier of the first message of the message pair, an identifier of the second message of the message pair, the state of the first message of the message pair, the state of the second message of the message pair, which one of the first and the second electronic messaging systems is a native system of the message pair, whether the corresponding one of the messages of the message pair is a full copy or a partial copy of the other of the messages of the message pair, and whether said indicating is being performed for the message pair.

7. The apparatus of claim 6 wherein:

the ninth means include

thirteenth means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of the stored second message of an individual message pair to a state other than an expired state, for effecting a same said change in the state of the stored first message of the message pair, and

fourteenth means, cooperative with the seventh means and the ninth means and responsive to a change in state of the stored second message of the individual message pair to the expired state, for causing the ninth means to cease being responsive to changes in the state of the stored second message of the individual message pair and for causing the seventh means to cease being responsive to the deletion of the stored second message of the individual message pair from the second mailbox, whereby the apparatus ceases to perform said indicating for the individual message pair.

8. The apparatus of claim 7 wherein:

the first messaging system is an e-mail system and the second messaging system is a voice-mail system.

9. The apparatus of claim 6 wherein:

the ninth means include

thirteenth means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of the stored second message, of an individual message pair whose data record indicates that the second messaging system is the native system, to a state other than an expired state, for effecting a same said change in the state of the first message of the message pair, and

fourteenth means, cooperative with the seventh means and the ninth means and responsive to a change in state of the stored second message of the individual message pair to the expired state, for causing the ninth means to cease being responsive to changes in the state of the stored second message of the individual message pair and for causing the seventh means to cease being responsive to the deletion of the stored second message of the individual message pair from the second mailbox, whereby the apparatus ceases to perform said indicating for the individual message pair.

10. The apparatus of claim 1 wherein:

the second means include

fourth means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of the stored second message of an individual message pair to a state other than an expired state, for effecting a same said change in the state of the stored first message of the message pair, and

fifth means, cooperative with the third means and the fourth means and responsive to a change in state of the stored second message of the individual message pair to the expired state, for causing the fourth means to cease being responsive to changes in the state of the stored second message of the individual message pair and for causing the third means to cease being responsive to deletion of the stored second message of the individual message pair from the second mailbox, whereby the apparatus ceases to perform said indicating for the individual message pair.

11. The apparatus of claim 1 wherein:

one of the first and the second messaging systems is an e-mail system and another of the first and the second messaging systems is a voice-mail system.

12. The apparatus of claim 1 wherein:

the first means include

means, cooperative with the first mailbox and the second mailbox and responsive to storing of a second message that is marked as private in the second mailbox, for retrieving only header information from the second message, generating a corresponding first message forming a message pair with the second message and containing only the header information from the second message, storing the first message in the first mailbox, and raising the partial-copy indication for the first message.

13. The apparatus of claim 1 wherein:

the first means include

means, cooperative with the first mailbox and the second mailbox and responsive to storing of a second message containing information that is encrypted in the second mailbox, for retrieving at least any non-encrypted information from the second message, generating a corresponding first message forming a message pair with the second message and containing only said any non-encrypted information retrieved from the second message, storing the first message in the first mailbox, and raising the partial-copy indication for the first message.

14. The apparatus of claim 1 wherein:

the second message comprises a message header and a message body; and

the first means include

fourth means, cooperative with the first mailbox and the second mailbox and responsive to storing of the second message in the second mailbox, for determining whether the first mailbox is to be synchronized partially or fully with the second mailbox, and

fifth means, cooperative with the first mailbox and the second mailbox and the fourth means and, responsive to a determination by the fourth means that the first mailbox is to be synchronized partially with the second mailbox, for retrieving the message header and not retrieving the message body of the second message, generating from the retrieved message header the corresponding first message comprising a message header and not comprising a message body, storing generated corresponding first message in the first mailbox, and also raising the partial-copy indication for the first message, and further responsive to a determination by the fourth means that the first mailbox is to be synchronized fully with the second mailbox, for retrieving the message header and at least some of the message body of the second message generating from the retrieved message header and the at least some of the message body of the second message the corresponding first message comprising a message header and a message body, storing the generated corresponding first message in the first mailbox, and also raising the partial-copy indication for the first message if the first message does not contain all of the message body of the second message.

15. The apparatus of claim 1 wherein:

each first message has a first data structure containing at least one first data object of information, each first data object being expressed in one of a plurality of first media and having one of a plurality of first formats,

each second message has a second data structure containing at least one second data object of information, each second data object being expressed in one of a plurality of second media and having one of a plurality of second formats, at least one of the plurality of second media and the plurality of second formats being different respectively from the plurality of first media and the first formats, and

the first means include

means, cooperative with the first mailbox and the second mailbox and responsive to storing of a second message in the second mailbox that contains an individual first data object expressed in an individual second medium and having an individual second format which cannot be converted by the synchronizer into a first data object expressed in a first medium and having a first format, for retrieving from the second message at least second data objects other than the individual data object, generating a corresponding first message forming a message pair with the second message and containing first data objects by converting the second medium and the second format of each retrieved second data object other than the individual second data object into a first medium and a first format of a first data object, storing the first message in the first mailbox, and raising the partial-copy indication for the first message.

16. An apparatus comprising:

a first electronic messaging system for handling first messages and defining at least one first mailbox for storing the first messages, each first message having a first data structure containing information expressed in a first medium and having a first format, and each stored first message having one of a plurality of states;

a second electronic messaging system for handling second messages and defining at least one second mailbox for storing the second messages, each second message having a second data structure containing information expressed in a second medium and having a second format, at least one of the second data structure, the second medium, and the second format being different respectively from the first data structure, the first medium, and the first format, and each stored second message having one of the plurality of states; and

means for indicating in one of a first mailbox of the first messaging system and a second mailbox of the second messaging system a content and a state of a message stored in another of the first mailbox and the second mailbox, including

first means, cooperative with the first mailbox and the second mailbox and responsive to storing of a second message in the second mailbox, for retrieving at least some of the information from the second message, generating a corresponding first message forming a message pair with the second message and containing at least some of the information retrieved from the second message, storing the first message in the first mailbox, and also raising a partial-copy indication for the first message if the first message does not contain all of the information contained in the second message of the message pair,

second means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of one of the stored messages of the message pair, for effecting a same said change in state of other of the stored messages of the message pair, and

third means, cooperative with the first mailbox and the second mailbox and responsive to deletion of one of the stored messages of the message pair from one of the mailboxes, for deleting other of the stored messages of the message pair from other of the mailboxes.

17. The apparatus of claim 16 wherein:

the means for indicating further comprise

fourth means, cooperative with the first mailbox and the second mailbox and responsive to storing of a first message in the first mailbox, for retrieving at least some of the information from the first message, generating a corresponding second message forming a message pair with the first message and containing at least some of the information retrieved from the first message, storing the second message in the second mailbox, and also raising a partial-copy indication for the second message if the second message does not contain all of the information contained in the first message of the message pair;

wherein

the second means comprise

fifth means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of the stored second message of the message pair, for effecting a same said change in state of the stored first message of the message pair, and

sixth means, cooperative with the first mailbox and the second mailbox and responsive to a change in state of the stored second message of a message pair, for effecting a same said change in state of the stored first message of the message pair; and

wherein

the third means comprise

seventh means, cooperative with the first mailbox and the second mailbox and responsive to deletion of the stored second message of the message pair from the second mailbox, for deleting the stored first message of the message pair from the first mailbox, and

eighth means, cooperative with the first mailbox and the second mailbox and responsive to deletion of the stored first message of the message pair from the first mailbox, for deleting the stored second message of the message pair from the second mailbox.

18. A method of indicating in one of a first mailbox of a first electronic messaging system and a second mailbox of a second electronic messaging system a content and a state of a message stored in another of the first mailbox and the second mailbox, the first electronic messaging system for handling first messages and defining at least one first mailbox for storing the first messages, each first message having a first data structure containing information expressed in a first medium and having a first format, and each stored first message having one of a plurality of states, and the second electronic messaging system for handling second messages and defining at least one second mailbox for storing the second messages, each second message having a second data structure containing information expressed in a second medium and having a second format, at least one of the second data structure, the second medium, and the second format being different respectively from the first data structure, the first medium, and the first format, and each stored second message having one of the plurality of states, the method comprising the steps of:

in response to storing of a second message in the second mailbox, retrieving at least some of the information from the second message;

generating a corresponding first message forming a message pair with the second message and containing at least some of the information retrieved from the second message;

storing the first message in the first mailbox;

raising a partial-copy indication for the first message, if the first message does not contain all of the information contained in the second message of the message pair;

in response to a change in state of one of the stored messages of the message pair, effecting a same said change in state of other of the stored messages of the message pair; and

in response to deletion of one of the stored messages of the message pair from one of the mailboxes, deleting other of the stored messages of the message pair from other of the mailboxes.

19. The method of claim 18 further comprising the steps of

in response to storing of a first message in the first mailbox, retrieving at least some of the information from the first message,

generating a corresponding second message forming a message pair with the first message and containing at least some of the information retrieved from the first message,

storing the second message in the second mailbox, and

raising a partial-copy indication for the second message, if the second message does not contain all of the information contained in the first message of the message pair;

wherein

the step of effecting comprises the steps of

in response to a change in state of the stored second message of the message pair, effecting a same said change in state of a stored said first message of the message pair, and

in response to a change in state of the stored first message of a message pair, effecting a same said change in state of a stored said second message of the message pair; and

wherein

the step of deleting comprises the steps of

in response to deletion of the stored second message of the message pair from the second mailbox, deleting a stored said first message of the message pair from the first mailbox, and

in response to deletion of the stored first message of a message pair from the first mailbox, deleting a stored said second message of the message pair from the second mailbox.