Method and apparatus for enhanced distinctive call redirection

• US 5,661,791 A
• Filed: 03/29/1995
• Issued: 08/26/1997
• Est. Priority Date: 03/29/1995
• Status: Expired due to Term

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Bell Atlantic Network Services, Inc. (Verizon Communications Inc.)
• Inventors: Parker, Alita M.
• Primary Examiner(s): Zele, Krista M.
• Assistant Examiner(s): Wolinsky, Scott
• Application Number:
  US08/413,863
• Time in Patent Office: 881 Days
• Field of Search: 379/201, 379/207, 379/210, 379/211, 379/212, 379/127, 379/142, 379/196, 379/93, 379/94, 379/95, 379/221, 379/220, 379/219, 379/204, 379/203, 379/202, 379/246, 379/252 , 379/373, 379/375
• US Class Current: 379/211.02
• CPC Class Codes: H04M 19/041 Encoding the ringing signal, i.e. providing distinctive or selective ringing capability
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04M 7/00 Arrangements for interconnection between switching centres
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking

Abstract

Telephone communications systems and methods are provided enabling subscribers to establish an easily changed plan for call completion, over an Advanced Intelligent Network to any of several alternative locations, of calls dialed to a single directory number. A call to the same directory number by an authorized caller can enable the caller immediately to update the call completion plan dependent on the caller'"'"'s status. A distinctive ringing signal is applied on a per-call basis to calls completed under the call completion plan. The call completion plan is maintained as a part of a call processing record at an ISCP.

Claims

1. A communication system comprising:

a plurality of subscriber communication lines, each assigned a respective directory number; and

a switching system for providing selective communication connections between at least two of said subscriber communication lines, said switching system comprising a programmed controller for responding to initiation of a dialed call originated at one of said subscriber communication lines;

wherein said programmed controller comprises data storage for storing a call processing record for a predetermined directory number, said call processing record containing data related to selected ones of said communication lines; and

said programmed controller is responsive to a call dialed to said predetermined directory number by a calling party from one of said selected communication lines for which said data is contained in said call processing record to permit change and update of the data stored in said call processing record, and the privileges with which the call processing record may be changed by a calling party from one of '"'"'said selected ones of said communications lines are in said data.

2. A communication system as recited in claim 1, wherein said predetermined directory number is a virtual number.

3. A communication system as recited in claim 1, wherein said switching system is responsive to a call dialed to said predetermined directory number from a subscriber communication line other than one of said selected lines for completing the call to one of said selected lines in accordance with the call processing record.

4. A communication system as recited in claim 3, wherein said call is completed on the basis of geographical location of the subscriber end of said selected lines.

5. A communication system as recited in claim 3, wherein said predetermined directory number is different from the directory numbers assigned to said selected communication lines and said switching system further comprises a ringing circuit for transmitting a distinctive ringing signal when completing said call, said distinctive ringing signal being different from a normal ringing signal transmitted when a call is made to the assigned directory number of a called subscriber line.

6. A communication system as recited in claim 3, wherein said call processing record associates each of said selected subscriber communication lines with a category of change options, the call processing record comprising at least two such categories;

and

said program controller enables said calling party to select from the change options of its associated category.

7. A communication system as recited in claim 6, wherein the change options of a first one of said categories comprises:

a) adding a subscriber directory number to the call processing record;

b) deleting any subscriber directory number from the call processing record;

c) activating any selected subscriber directory number in the call processing record for call completion eligibility;

d) deactivating any selected subscriber directory number in the call processing record from call completion eligibility.

8. A communication system as recited in claim 7, wherein the change options of a second one of said categories is limited to changing data related to the calling party directory number.

9. In a communication system including at least one switching system connected to a plurality of subscriber lines and connected through a signaling network to a database comprising at least one call processing record assigned to a predetermined directory number, said call processing record containing selected directory numbers, a method of call processing comprising the steps of:

determining that a call is dialed to said predetermined directory number;

identifying the directory number of a calling subscriber line;

comparing the directory number of the calling subscriber line with selected directory numbers in said call processing record;

in response to a resulting non-match in the comparing step, completing the call in accordance with said call processing record; and

in response to a matching result in the comparing step, permitting the changing of information contained in said call processing record.

10. A method of call processing as recited in claim 9, wherein said step of completing the call comprises:

determining which directory numbers contained in said call processing record are in an active status;

routing the call to one of the active status directory numbers; and

transmitting a distinctive ringing signal to the routed directory number destination.

11. A method of call processing as recited in claim 10, wherein the call is routed on the basis of geographical location of the subscriber end of a calling subscriber line.

12. A method of call processing as recited in claim 9, wherein said call processing record relates each contained selected directory number to one of a plurality of categories, and said step of permitting the changing of information comprises:

determining the category in the call processing record that corresponds to the calling subscriber line;

transmitting to the calling subscriber line an interactive option menu associated with the determined category;

receiving from the calling subscriber line at least one response to said interactive option menu; and

changing the information contained in said call processing record in accordance with said response.

13. A method of call processing as recited in claim 12, wherein the interactive option menu for a first category contains at least one option to change information with respect to any of the directory numbers in the call processing record and the interactive option menu for a second category is limited to information in the call processing record related to the calling subscriber line.

14. A method of call processing as recited in claim 13, wherein the first category menu options comprise adding or deleting directory numbers to the call processing record, and activating or deactivating directory numbers in the call processing record for call completion eligibility.

15. In a switched telephone network system for completing calls to a plurality of subscriber lines with transmission of ringing signals, the subscriber lines assigned respective directory numbers, a method of call processing comprising the steps of:

routing a call dialed to a predetermined directory number to a selected subscriber line destination that is not assigned the predetermined directory number, said predetermined directory number is a virtual number associated with a plurality of destination directory numbers, one of which is associated with said selected subscriber line destination;

transmitting a distinctive ringing signal to said destination that is different from the ringing signal transmitted in a call dialed to the directory number of the subscriber line destination;

identifying the subscriber line that initiated the call;

temporarily suspending the call;

accessing a database for routing information; and

switching the call for completion in accordance with the routing information, wherein said routing step further comprises the steps of comparing the directory number of the calling subscriber line with destination directory numbers in the database and completing the call if there is no match in the comparing step.

16. A method as recited in claim 15, further comprising permitting the changing of information in the database in response to a match in the comparing step.

17. In a telephone communication system including at least one central office switching system connected to a plurality of subscriber lines each having an assigned directory number, a voice network portion comprising voice communication paths for interconnecting at least two of the subscriber lines, a common channel signaling network portion comprising signaling paths interconnecting said central office switching system through at least one signal transfer point and at least one integrated services control point including a data base, a method of call redirection processing with distinctive ringing on a per call basis comprising the steps of:

storing call redirection information in a call processing record in said data base for a predetermined directory number;

setting a trigger at a switching service point for accessing said data base in response to a call dialed to said predetermined directory number from an originating subscriber line;

in response to said trigger being activated, establishing a voice communication path between said originating subscriber line and a subscriber line destination having a directory number associated with the call processing record redirection information; and

transmitting a distinctive ringing signal to the destination subscriber line that is different from the ringing signal transmitted in calls dialed to the destination subscriber line directory number.

18. A method as recited in claim 17, wherein said distinctive ringing signal is generated by said central office switching system in response to a signaling message received from a signaling path from said integrated services control point via said common channel signaling network portion.

19. A method as recited in claim 17, wherein said step of routing comprises:

accessing said data base;

comparing the originating subscriber line directory number to directory numbers stored in the call processing record;

in the absence of a match in comparing step, completing the call to one of the directory numbers stored in the call processing record.

20. A method as recited in claim 19, further comprising permitting the changing of information in the call processing record in response to a match in the comparing step.

21. A method as recited in claim 20, wherein said changing step comprises:

transmitting to the originating subscriber line an interactive option menu associated with the directory number of said originating subscriber line in the call processing record; and

updating the call processing record in accordance with information provided from said originating subscriber line.

22. A method as recited in claim 21, wherein said call processing record contains at least two categories of interactive option menus that represent different modification privileges for modifying call processing record information.

23. A method as recited in claim 22, wherein a first category provides options only for changing call processing record information about the originating subscriber line directory number and a second category provides administrative options for changing call processing record information for about a plurality of subscriber line directory numbers.