Apparatus and method for diagnosing printing machine operation with facsimile transmitted dialog screens
First Claim
1. A print diagnostic system for performing a diagnostic operation with a print produced from electronic data representative of one or more dialog screens, comprising:
- a) a printing system including,(1) a printing machine,(2) memory for storing the electronic data, and(3) a facsimile transmission system,b) a telecommunication link;
c) a printing machine diagnostic facility communicating with said printing machine by way of said telecommunication link, said print machine diagnostic facility including a facsimile receiving system, said facsimile receiving system including a facsimile print engine for reproducing the print from the electronic data,d) a subsystem for specifying one of the one or more dialog screens stored in the printing machine memory for transmission, by way of said telecommunication link, from the printing machine to the printing machine diagnostic facility; and
e) wherein,(1) the electronic data corresponding with the one of the one or more dialog screens is transmitted from the facsimile transmission system to the facsimile receiving system, and(2) a print, intended for use in diagnosing printing machine operation, is produced, with the facsimile print engine, by reference to the transmitted electronic data.
4 Assignments
0 Petitions
Accused Products
Abstract
A system, including a printing system and a remote diagnostic facility, is provided for performing a diagnostic operation relative to the printing system by reference to electronic data corresponding with one or more dialog screens stored in a memory of the printing system. In practice, a telecommunication link is formed between a facsimile transmission system of the printing system and a facsimile receiving system of the remote diagnostic facility, and the electronic data corresponding with the one of the one or more dialog screens is specified for transmission thereof across the communication link. When an event occurs, the electronic data corresponding with the one of the one or more dialog screens is transmitted from the facsimile transmission system to the facsimile receiving system, a print is produced, at the remote diagnostic facility, with the transmitted electronic data, and a diagnostic operation is performed with the print.
90 Citations
16 Claims
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1. A print diagnostic system for performing a diagnostic operation with a print produced from electronic data representative of one or more dialog screens, comprising:
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a) a printing system including, (1) a printing machine, (2) memory for storing the electronic data, and (3) a facsimile transmission system, b) a telecommunication link; c) a printing machine diagnostic facility communicating with said printing machine by way of said telecommunication link, said print machine diagnostic facility including a facsimile receiving system, said facsimile receiving system including a facsimile print engine for reproducing the print from the electronic data, d) a subsystem for specifying one of the one or more dialog screens stored in the printing machine memory for transmission, by way of said telecommunication link, from the printing machine to the printing machine diagnostic facility; and e) wherein, (1) the electronic data corresponding with the one of the one or more dialog screens is transmitted from the facsimile transmission system to the facsimile receiving system, and (2) a print, intended for use in diagnosing printing machine operation, is produced, with the facsimile print engine, by reference to the transmitted electronic data. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. In a print diagnostic system including a printing machine with a memory for storing electronic data, the printing machine communicating with a printing machine diagnostic facility by way of a telecommunication link, the print machine including a facsimile transmission system and the print machine diagnostic facility including a facsimile receiving system, the facsimile receiving system including a facsimile print engine for reproducing a print from electronic data, a method of performing a diagnostic operation relative to the printing machine by reference to one or more dialog screens, each dialog screen being represented by electronic data and stored in the printing machine memory, comprising:
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a) specifying one of the one or more dialog screens stored in the printing machine memory for transmission, by way of the telecommunication link, from the printing machine to the printing machine diagnostic facility; b) creating a telecommunication link, across the telecommunication connection, between the facsimile transmission system and the facsimile receiving system to permit communication between the printing machine and the printing machine diagnostic facility; c) monitoring the telecommunication link to detect an occurrence of an event at either the printing machine or the printing machine diagnostic facility; d) in response to said detecting of said c) and while maintaining the telecommunication link, (1) transmitting the electronic data corresponding with the one of the one or more dialog screens from the facsimile transmission system to the facsimile receiving system, and (2) producing a print with the transmitted electronic data, at the facsimile print engine, for performing a diagnostic operation. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16)
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Specification