Variable communication bandwidth for providing automatic call back and call hold

• US 5,701,295 A
• Filed: 05/26/1995
• Issued: 12/23/1997
• Est. Priority Date: 05/26/1995
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Bales, Bruce Merrill, Thieler, Stephen Max
• Primary Examiner(s): Chin, Wellington
• Assistant Examiner(s): VU, HUY DUY
• Application Number:
  US08/451,296
• Time in Patent Office: 942 Days
• Field of Search: 370/85.7, 370/79, 370/80, 370/60, 370/60.1, 370/94.1, 370/95.1, 370/84, 370/118, 370/110.1, 370/111, 370/62, 370/271, 370/276, 370/294, 370/464, 370/465, 370/468 , 370/477, 370/522, 370/545, 370/431, 370/437, 370/260, 379/202, 379/203, 379/204, 379/205, 379/206, 379/209, 379/215, 379/158, 379/157, 379/162, 379/393, 379/165, 379/257
• US Class Current: 370/271
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 3/428 Arrangements for placing incoming calls on hold
• CPC Class Codes: H04M 3/48 Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
• CPC Class Codes: H04Q 11/0428 Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
• CPC Class Codes: H04Q 2213/13152 Callback
• CPC Class Codes: H04Q 2213/13173 Busy signals
• CPC Class Codes: H04Q 2213/13174 Data transmission, file transfer
• CPC Class Codes: H04Q 2213/13205 Primary rate access, PRI
• CPC Class Codes: H04Q 2213/1326 Consultation call, broker's call, call hold, toggling
• CPC Class Codes: H04Q 2213/13332 Broadband, CATV, dynamic bandwidth allocation

Abstract

Automatically reducing communication bandwidth to coincide with the state of a communication call by a communication terminal. If a first telecommunication terminal puts a second telecommunication terminal on hold, the first telecommunication terminal transmits a transport message that reduces the bandwidth of the call to a low speed data link. When the first telecommunication terminal wishes to again be in communication with the second telecommunication terminal, a transport message is utilized to restore the communication bandwidth. If a first communication terminal calls a second communication terminal and the second communication terminal is busy, the first communication terminal reduces the bandwidth of the communication call to that of a low speed data link. When the second telecommunication terminal becomes idle, the second terminal sends a message to the first terminal indicating the idle state. The first telecommunication terminal then uses a transport message to increase the communication bandwidth to the desired amount and engages the second communication terminal in a communication call.

Claims

1. A method for providing telecommunication features on an existing telecommunication call by telecommunication terminals and the telecommunication call is established through a telecommunication system over a telecommunication call path between a calling telecommunication terminal and a called telecommunication terminal, the method comprising the steps of:

detecting initiation of a first portion of an automatic call back feature on the existing telecommunication call;

adjusting the telecommunication bandwidth of the call to an amount to implement the first portion of the automatic call back feature by transmission of a first message for changing the telecommunication bandwidth through out the whole telecommunication call path;

detecting initiation of a second portion of the automatic call back feature; and

adusting the telecommunication bandwidth of the call to an amount to implement the second portion of the automatic call back feature by transmission of a second message for changing the telecommunication bandwidth through out the whole telecommunication call path.

2. The method of claim 1 wherein the step of detecting initiation of the first portion comprises the step of determining that the called telecommunication terminal is busy;

notifying the user of the calling telecommunication terminal that the called telecommunication terminal is busy; and

determining that the user of the calling telecommunication terminal is initiating the automatic call feature.

3. The method of claim 2 wherein the step of adjusting the telecommunication bandwidth of the call to implement the first portion comprises decreasing the telecommunication bandwidth.

4. The method of claim 3 further comprises the step of sending for the first portion a third message requesting that automatic call back be established between the called telecommunication terminal and calling telecommunication terminal.

5. The method of claim 3 wherein the step of decreasing comprises the step of setting the telecommunication bandwidth to that of a low speed data link.

6. The method of claim 2 wherein the step of detecting initiation of the second portion comprises the step of receiving a fourth message from the called telecommunication terminal indicating that the called telecommunication terminal is idle;

and

the step of adjusting the telecommunication bandwidth of the call to implement the second portion comprises increasing the telecommunication bandwidth.

7. The method of claim 6 further comprises, for the second portion, the step of signaling a user of the calling telecommunication terminal that the automatic call back feature is completed.

8. The method of claim 7 wherein the step of increasing comprises the step of setting the telecommunication bandwidth equal to the same level as before actuation of the first portion.

9. A method for providing telecommunication features on an existing telecommunication call by telecommunication terminals and the telecommunication call is established through a telecommunication system over a telecommunication call path between a calling telecommunication terminal and a called telecommunication terminal, the method comprising the steps of:

detecting initiation of a first portion of a call hold feature on the existing telecommunication call;

adjusting the telecommunication bandwidth of the call to an amount to implement the first portion of the call hold feature by transmission of a first message for changing the telecommunication bandwidth through out the whole telecommunication call path;

detecting initiation of a second portion of the call hold feature; and

adjusting the telecommunication bandwidth of the call to an amount to implement the second portion of the call hold feature by transmission of a second message for changing the telecommunication bandwidth through out the whole telecommunication call path.

10. The method of claim 9 wherein the step of detecting initiation of the first portion comprises the step of determining that a user of the calling telecommunication terminal has indicated that the telecommunication call is to be placed on hold;

the step of adjusting the telecommunication bandwidth of the call to implement the first portion comprises the step of decreasing the telecommunication bandwidth; and

the method further comprises, for the first portion, the step of notifying the user of the calling telecommunication terminal that the telecommunication call has been placed on hold.

11. The method of claim 10 wherein the step of decreasing comprises the step of setting the telecommunication bandwidth to that of a low speed data link.

12. The method of claim 10 wherein the step of detecting initiating of the second portion comprises the step of determining that the user of calling telecommunication terminal wants to take the telecommunication call off call hold;

and

the step of adjusting the telecommunication bandwidth of the call to implement the second portion comprises increasing the telecommunication bandwidth.

13. The method of claim 12 further comprises the step of signaling the user of the calling telecommunication terminal that the call hold feature is completed.

14. The method of claim 13 wherein the step of increasing comprises the step of setting the telecommunication bandwidth equal to the same level as before the start of the first portion.

15. An apparatus for providing telecommunication features on an existing telecommunication call and the telecommunication call is established through a telecommunication system over a telecommunication call path between a calling telecommunication terminal and a called telecommunication terminal, comprising:

means for detecting initiation of an automatic call back feature on the existing telecommunication call;

means for adjusting the telecommunication bandwidth of the call to an amount to implement the first portion of the automatic call back feature by transmission of a first message for changing the telecommunication bandwidth through out the whole telecommunication call path;

means for detecting initiation of a second portion of the one of the automatic call back feature; and

means for adjusting the telecommunication bandwidth of the call to an amount to implement the second portion of the automatic call back feature by transmission of a second message for changing the telecommunication bandwidth through out the whole telecommunication call path.

16. The apparatus of claim 15 wherein the means for detecting initiation of the first portion comprises means for determining that the called telecommunication terminal is busy;

means for notifying the user of the calling telecommunication terminal that the called telecommunication terminal is busy; and

means for determining that the user of the calling telecommunication terminal is initiating the automatic call feature.

17. The apparatus of claim 16 wherein the means for adjusting the telecommunication bandwidth of the call to the amount to implement the first portion comprises means for decreasing the telecommunication bandwidth.

18. The apparatus of claim 17 further comprises, for the first portion, means for sending a third message requesting that automatic call back be established between the called telecommunication terminal and calling telecommunication terminal.

19. The apparatus of claim 17 wherein the means for decreasing comprises means for setting the telecommunication bandwidth to that of a low speed data link.

20. The apparatus of claim 16 wherein the means for detecting initiation of the second portion comprises means for receiving a fourth message from the called telecommunication terminal indicating that the called telecommunication terminal is idle;

and

the means for adjusting the telecommunication bandwidth of the call to an amount to implement the second portion comprises means for increasing the telecommunication bandwidth.

21. The apparatus of claim 20 further comprises, for the second portion, means for signaling a user of the calling telecommunication terminal that the automatic call back feature is completed.

22. The apparatus of claim 21 wherein the means for increasing comprises means for setting the telecommunication bandwidth equal to the same level as before actuation of the first portion.

23. An apparatus for providing telecommunication features on an existing telecommunication call and the telecommunication call is established through a telecommunication system over a telecommunication call path between a calling telecommunication terminal and a called telecommunication terminal, comprising:

means for detecting initiation of a call hold feature on the existing telecommunication call;

means for adjusting the telecommunication bandwidth of the call to an amount to implement the first portion of the call hold feature by transmission of a first message for changing the telecommunication bandwidth through out the whole telecommunication call path;

means for detecting initiation of a second portion of the call hold feature; and

means for adjusting the telecommunication bandwidth of the call to an amount to implement the second portion of the call hold feature by transmission of a second message for changing the telecommunication bandwidth through out the whole telecommunication call path.

24. The apparatus of claim 23 wherein the means for detecting initiation of the first portion comprises means for determining that a user of the calling telecommunication terminal has indicated that the telecommunication call is to be placed on hold;

the means for adjusting the telecommunication bandwidth of the call to implement the first portion comprises means for decreasing the telecommunication bandwidth; and

the apparatus further comprises, for the first portion, means for notifying the user of the calling telecommunication terminal that the telecommunication call has been placed on hold.

25. The apparatus of claim 24 wherein the means for decreasing comprises means for setting the telecommunication bandwidth to that of a low speed data link.

26. The apparatus of claim 24 wherein the means for detecting initiation of the second portion comprises means for determining that the user of calling telecommunication terminal wants to take the telecommunication call off call hold;

and

the means for adjusting the telecommunication bandwidth of the call to implement the second portion comprises means for increasing the telecommunication bandwidth.

27. The apparatus of claim 26 further comprises means for signaling the user of the calling telecommunication terminal that the call hold feature is completed.

28. The apparatus of claim 27 wherein the means for increasing comprises means for setting the telecommunication bandwidth equal to the same level as before the start of the first portion.