Electronic mail system having integrated voice messages
First Claim
1. An existing E-mail messaging system into which a voice messaging system is integrated, comprising:
- a plurality of computers coupled together for exchanging E-mail messages between a set of users, each computer for inputting commands to control said E-mail messaging system;
a voice gateway computer including voice processing circuits for converting voice signals to digital data that is representative of said voice signals and also for converting said digital data back to said voice signals and said voice processing circuits coupled to a telephone switching system for interconnecting to a plurality of local and remote telephones;
a data storage means coupled to said plurality of computers for storing an E-mail message alone or in combination with a voice message attached thereto, the voice message being attached by means of a first appropriate application interface routine, the E-mail message being accessible from the data storage means via said plurality of computers and the voice message being accessible from the data storage means via said telephones and said voice gateway computer by means of a second appropriate application interface routine; and
a single directory within the existing E-mail system for storing a voice mailbox number for each user.
14 Assignments
0 Petitions
Accused Products
Abstract
In a computer network having a plurality of interconnected terminals and a shared memory device for storing digital data, a message handling system for sending and retrieving both voice and text messages over the computer network. A voice message is input either through a phone associated with one of the computer terminals or via a remote phone. The voice message is converted into a digital voice file which is stored on the shared memory device corresponding to the intended recipient'"'"'s mailbox. Thereby, one mailbox can contain both voice and text messages. The same message handling mechanism is used for handling both voice and text messages. A list of the messages currently stored for each mailbox can be pulled for display by their respective terminals. A selected voice message may be selected for playback over the phone. Likewise, a text message may be selected for display by the terminal. Call answering and remote playback functions are also provided.
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Citations
16 Claims
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1. An existing E-mail messaging system into which a voice messaging system is integrated, comprising:
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a plurality of computers coupled together for exchanging E-mail messages between a set of users, each computer for inputting commands to control said E-mail messaging system; a voice gateway computer including voice processing circuits for converting voice signals to digital data that is representative of said voice signals and also for converting said digital data back to said voice signals and said voice processing circuits coupled to a telephone switching system for interconnecting to a plurality of local and remote telephones; a data storage means coupled to said plurality of computers for storing an E-mail message alone or in combination with a voice message attached thereto, the voice message being attached by means of a first appropriate application interface routine, the E-mail message being accessible from the data storage means via said plurality of computers and the voice message being accessible from the data storage means via said telephones and said voice gateway computer by means of a second appropriate application interface routine; and a single directory within the existing E-mail system for storing a voice mailbox number for each user. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method of integrating voice messages with text messages in an existing E-mail message system, wherein the E-mail message system is configured for use by a plurality of users, each user having an E-mail mailbox with a predetermined E-mail address, the existing E-mail message system for storing electronic text messages each such message including fields for identifying a sender and an E-mail address for an intended recipient of a message, the method comprising steps of:
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a. storing a voice mailbox number for each user within the existing E-mail messaging system; b. generating a user table based upon the voice mailbox number for each user for correlating the E-mail address for each user to the voice mailbox number for that user; c. receiving a voice message and corresponding intended voice mailbox number for an intended user; d. scanning the user table to identify a target E-mail address of the intended user which correlates the intended voice mailbox number; and e. storing the voice message in a memory store according to the E-mail address of the intended user. - View Dependent Claims (9, 10, 11, 12)
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13. An apparatus for integrating voice messages with text messages in an E-mail message system, wherein the E-mail message system is configured for use by a plurality of users, each user having an E-mail mailbox with a predetermined E-mail address, the E-mail message system for storing electronic text messages each such message including fields for identifying a sender and an E-mail address for an intended recipient of a message, the apparatus comprising:
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a. a directory for storing a voice mailbox number for each user within the E-mail message system; b. a user table based upon the voice mailbox number for each user for correlating the E-mail address for each user to the voice mailbox number for that user; c. a gateway computer for receiving a voice message and corresponding intended voice mailbox number for an intended user; and d. a memory store for storing the voice message according to the E-mail address of the intended user. - View Dependent Claims (14, 15, 16)
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Specification