Topically organized interface with realistic dialogue

• US 5,721,845 A
• Filed: 02/18/1993
• Issued: 02/24/1998
• Est. Priority Date: 02/18/1993
• Status: Expired due to Term

• Current Assignee: Apple Computer Incorporated (Apple Inc.)
• Original Assignee: Apple Computer Incorporated (Apple Inc.)
• Inventors: Abbott, Catherine Anne, Rose, Daniel E., James, Arthur, Czora, Gregory J., Laffey, James M., Spohrer, James Clinton, Luciw, William W., Winkles, James Reginald, Arent, Michael Andrew, Miller, Mark Leslie
• Primary Examiner(s): SIPOS, JOHN
• Application Number:
  US08/019,239
• Time in Patent Office: 1,832 Days
• Field of Search: 434/322, 434/323, 434/327, 434/219, 434/227, 395/600, 395/149, 395/153, 395/154, 395/155, 395/156, 395/157, 395/160, 395/161, 395/12, 395/927, 364/410, 364/419.08
• US Class Current: 715/841
• CPC Class Codes: G06F 16/90324 using system suggestions
• CPC Class Codes: Y10S 706/927 Education or instruction
• CPC Class Codes: Y10S 715/961 Operator interface with visual structure or function dictated by intended use

Abstract

A method and apparatus for formulating and responding to an inquiry through an interface which is topically organized. The dialogue system interface is comprised of various topical objects wherein each domain object has a set of object values. Selection of a desired object value of a domain object yields a set of potential inquiries, corresponding to the selected value, for selection. A selected inquiry is transmitted to an underlying system for formulation of a response. The formulated response of the underlying system is then transmitted to the user through the dialogue system interface. The dialogue system generates and displays further domain objects, object values, and inquiries that are logically anticipated from the selected inquiry.

Claims

1. In a computer having a display means and a topically organized database containing objects, inquiries and responses, a method for communicating with the computer using realistic dialogue, comprising the steps of:

(a) displaying a plurality of objects;

(b) selecting an object;

(c) displaying a plurality of inquiries based on the selected object;

(d) selecting an inquiry;

(e) responding to the selected inquiry with a response; and

(f) updating the objects based on the response.

2. The method as recited in claim 1, including the step of presenting a question window for displaying the plurality of inquiries.

3. The method as recited in claim 1, including the step of presenting an object window for displaying the plurality of objects.

4. The method as recited in claim 1, including the step of presenting a response window for conveying the response.

5. The method as recited in claim 1, wherein the response to the selected inquiry is dependent on at least one prior response.

6. The method as recited in claim 1, wherein the response to the selected inquiry is dependent on at least one prior inquiry.

7. In a computer having a display means and a topically organized database containing objects, inquires and responses, a method for communicating with the computer using realistic dialogue, comprising the steps of:

(a) displaying a plurality of objects, each object having at least one corresponding value;

(b) selecting an object;

(c) displaying a plurality of inquiries based on the at least one corresponding value of the selected object;

(d) selecting an inquiry;

(e) responding to the selected inquiry with a response; and

(f) updating the objects based on the response.

8. The method as recited in claim 7, wherein the objects are updated based on at least one term found within the response.

9. The method as recited in claim 7, wherein the objects are updated based on at least one term anticipated from the response.

10. The method as recited in claim 7, including the step of updating the plurality of inquiries based on the response.

11. The method as recited in claim 7, wherein the response to the selected inquiry is dependent on at least one prior response.

12. A method for communicating with a computer having a topically organized database using realistic dialogue, comprising the steps of:

(a) displaying a plurality of objects and a plurality of inquiry templates, each object having at least one corresponding value;

(b) selecting an inquiry template and at least one object;

(c) displaying a plurality of inquiries based on the selected inquiry template and object;

(d) selecting an inquiry;

(e) responding to the selected inquiry with a response; and

(f) updating the objects and inquiry templates based on the response.

13. The method as recited in claim 12, wherein the step of selecting an inquiry template and at least one object further includes the step of instantiating the selected inquiry template based on the at least one corresponding value of the selected object.

14. An apparatus for communicating with a computer having a topically organized database using realistic dialogue, comprising:

(a) displaying means for displaying a plurality of objects;

(b) a user interface for selecting an object;

(c) display means for displaying a plurality of inquiries based on the selected object;

(d) a user interface for selecting an inquiry; and

(e) processor means for responding to the selected inquiry with a response and for updating the objects based on the response.

15. The apparatus as recited in claim 14, including display means for presenting a question window for displaying the plurality of inquiries.

16. The apparatus as recited in claim 14, including display means for presenting an object window for displaying the plurality of objects.

17. The apparatus as recited in claim 14, including display means for presenting a response window for conveying the response.

18. The apparatus as recited in claim 14, wherein the processor means responds to the selected inquiry with a response that is dependent on at least one prior response.

19. The apparatus as recited in claim 14, wherein the processor means responds to the selected inquiry with a response that is dependent on at least one prior inquiry.

20. An apparatus for communicating with a computer having a topically organized database using realistic dialogue, comprising:

(a) display means for displaying a plurality of objects, each object having at least one corresponding value;

(b) a user interface for selecting an object;

(c) processor means for selecting a plurality of inquiries based on the corresponding value of the selected object;

(d) display means for displaying the plurality of inquiries;

(e) a user interface for selecting an inquiry;

(f) processor means for responding to the selected inquiry with a response; and

(g) processor means for updating the objects based on the response.

21. The apparatus as recited in claim 20, wherein the objects and values are updated based on at least one term found within the response.

22. The apparatus as recited in claim 20, wherein the objects and values are updated based on at least one term anticipated from the response.

23. The apparatus as recited in claim 20, including a processor means for updating the plurality of inquiries based on the response.

24. The apparatus as recited in claim 20, wherein the processor means for responding responds to the selected inquiry with a response that is dependent on at least one prior response.

25. An apparatus for communicating with a computer having a topically organized database using realistic dialogue, comprising:

(a) display means for displaying a plurality of objects and a plurality of inquiry templates;

(b) a user interface so that the user can select an inquiry template and at least one object;

(c) display means for displaying a plurality of inquiries based on the selected inquiry template and the selected object;

(d) a user interface so that a user can select an inquiry;

(e) processor means for responding to a selected inquiry with a response; and

(f) processor means for updating the objects and inquiry templates based on the response.

26. The apparatus as recited in claim 25, including processor means for instantiating the selected inquiry template with the value of the selected object.