Integrated activity management system

• US 5,721,913 A
• Filed: 06/17/1996
• Issued: 02/24/1998
• Est. Priority Date: 05/05/1994
• Status: Expired due to Term

• Current Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Cruzcosa, Michael M., Ackroff, John M.
• Primary Examiner(s): Black, Thomas G.
• Assistant Examiner(s): LEWIS, CHERYL RENEA
• Application Number:
  US08/665,340
• Time in Patent Office: 617 Days
• Field of Search: 364/419, 395/611, 395/614, 395/208, 395/202, 395/751, 395/667
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

A system for managing workflow of specific types of activities includes a database and at least one computer workstation connected to an integrated activities management system. The integrated activities management system strictly controls the entry, routing and processing of attribute information associated with each of the activities to manage the execution of the activity. The integrated activities management system utilizes an information organization system to maintain attribute information concerning each activity in the form of data records consisting of linked data objects in the database. Each type of data object has associated control rules which govern the entry, routing and processing of its attribute information. The data objects in each data record are arranged in a hierarchical manner and including data objects from at least a first hierarchical level and an activity level. The first hierarchical level data object contains information common to activities of all types. The activity level data object contains attribute information common to only that type of activity. The use of the hierarchial arrangement and first hierarchical level data objects facilitates changes to the managing and tracking routines in an existing system, as well as modification of the system to manage new activities of similar or dissimilar types.

Claims

1. A computer-based system for managing independent activities, said system comprising:

at least one computer workstation;

an integrated activities management system;

a communications network connecting said at least one computer workstation to said integrated activities management system; and

a database connected to said integrated activities management system, the database containing attribute information in data records of at least two linked data objects concerning respective dependent activities, said data objects being of specific types with each of said types having particular attribute information of the data record, each of said types of data object having associated control rules governing processing of its attribute information, each of said data records containing said data objects from different hierarchical levels, of said data records including a data object of a first hierarchical level, and wherein at least one data record for a respective activity has a logical association with another data record corresponding to a related activity, wherein control rules at least one of said types of data objects cause the automatic processing of their attribute information for said at least one of said types of data objects based on an event occurring during one of said related activities.

2. The system of claim 1, wherein each data record remains data objects from at least the first hierarchical level and an activity hierarchical level, wherein the first hierarchical level data object contains information regarding attributes common to a plurality of types of activities and the activity level data object contains information regarding attributes common to a particular type of activity.

3. The system of claim 2, wherein said control rules are maintained in a hierarchical manner based on the hierarchical level of their corresponding type of data objects.

4. The system of claim 3, wherein the control rules are maintained in the database.

5. The system of claim 2, wherein the data records are logically associated by attribute information of a data object in one of the data records which contains a reference to a data object of the data record of the related activity.

6. The system of claim 1, wherein the related data records are identified in a data record association table.

7. The system of claim 6, wherein the data record association table is maintained in the database.

8. The system of claim 1, wherein the database is included in the integrated activities management system.

9. An integrated activities management system comprising:

a processor containing an information organization system;

at least one memory device connected to be processor; and

a database contained within said at least one memory device, the database containing attribute information in data records of at least two linked data objects concerning respective independent activities, said data objects being of specific types with each of said types having particular attribute information of the data record, each of said types of data object having associated control rules governing of its attribute information, each of said data records containing said data objects from different hierarchical levels, each of said data records including a data object of a first hierarchical level, and wherein at least one data record for a respective activity has a logical association with another data record corresponding to a related activity, wherein control rules of at least one of said type of data objects cause the automatic processing of their attribute information for said at least one of said types of data objects based on an event occurring during one of said related activities.

10. The system of claim 9, wherein each data record contains data objects from at least the first hierarchical level and an activity hierarchical level, and wherein the first hierarchical level data object contains information regarding attributes common to a plurality of types of activities and the activity level data object contains information regarding attributes common to a particular type of activity.

11. The system of claim 9, wherein the data records are logically associated by attribute information of a data object in one of the data records which contains a reference to a data object of the data record of the related activity.

12. The system of claim 9, wherein the related data records are identified in a data record association table.

13. The system of claim 12, wherein the data record association table is maintained in the database.

14. The system of claim 9, wherein said control rules are maintained in a hierarchical manner based on the hierarchical level of their corresponding type of data objects.

15. The system of claim 14, wherien the control rules are maintained in the database.

16. A method of managing information regarding independent activities using an integrated activities management system comprising the steps of:

establishing an information database;

forming a data record fore respective independent activities by linking particular types of data objects, wherein the types of data objects being linked are dependent on the corresponding type of activity to be managed;

maintaining specific attribute information associated with each type of data object, wherein the attribute information of the linked data objects in a data record characterize the corresponding activity;

controlling an activity by controlling processing of the attribute information within each data record based on control rules;

selecting the data objects within each data record such that each data object is from a different hierarchial level, each of said data records including a data object of a first hierarchical level; and

forming a logical association between data records for corresponding related activities, wherein control rules of at least one of said types of data objects cause the automatic processing or their attribute information for said at least one of said types of data objects based on an event occurring during one of said related activities.

17. The method of claim 16 further comprising the step of organizing the database wherein each data record contains data objects from at least the first hierarchical level and an activity hierarchical level, and wherein the first hierarchical level data object Contains information regarding attributes common to a plurality of types of activities and the activity level data object contains information regarding attributes common to a particular type of activity.

18. The method of claim 16 further comprising the step of arranging the control rules for each type of data object in a hierarchical manner based on the hierarchical arrangement of their corresponding type of data objects.

19. The method of claim 18 further comprising the step of maintaining the control rules in the database.

20. The method of claim 18 further comprising the step of maintaining the control rules in a memory unit associated with the integrated activities management system.

21. The method of claim 16, wherein the logical association of data records further comprises the step of maintaining attribute information in a data object in one of the data records which contains a reference to a data object of the data record of the related activity.

22. The method of claim 16, wherein the step of attaching data records further comprises the step of maintaining a data record association table containing identifiers of the associated data records.

23. The method of claim 22, wherein the data record association table in maintained in the database.