System for customer configuration of call routing in a telecommunications network
First Claim
1. A method for processing telecommunication network user routing criteria, the system comprising:
- displaying routing criteria through a geographic display indicating origination regions, user destinations, and an allocation of calls from the origination regions to the user destinations;
modifying the routing criteria displayed, andcomposing at least one call-handling statement based on the modified routing criteria being displayed.
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Accused Products
Abstract
In a telecommunications network operable for routing calls such as 800 calls, to a plurality of customer destinations, a system allows the customer to configure the routing of calls by entering selected call routing criteria such as a call-routing map associated with a time frame for implementation thereof included as part of an overall routing plan. The routing map includes the desired allocation of calls placed from a customer defined origination region to selected ones of the customer'"'"'s call receiving destinations. Using the customer supplied criteria, the system then composes a set of call-handling statements, also called time features, which the network then compiles into an executable routing scheme for translating the dialed number into the physical number associated with the selected customer destination.
154 Citations
30 Claims
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1. A method for processing telecommunication network user routing criteria, the system comprising:
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displaying routing criteria through a geographic display indicating origination regions, user destinations, and an allocation of calls from the origination regions to the user destinations; modifying the routing criteria displayed, and composing at least one call-handling statement based on the modified routing criteria being displayed.
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2. A method for operating a telecommunications network wherein the network is operable to route calls from origination regions to a plurality of user associated destinations for calls directed to a user associated number, the calls being routed according to call-handling statements, the method comprising:
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displaying images representing geographical areas in a criteria-handling device; receiving user routing criteria that are associated with the geographical areas into the criteria-handling device; and composing at least one call-handling statement in the criteria-handling device based on the routing criteria wherein the call-handling statement is configured for use by the network to route calls. - View Dependent Claims (3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A system for processing telecommunication network user routing criteria, the system comprising:
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a computer including a central processing unit, a memory, and a display; a first means for displaying a plurality of geographical maps each indicating origination regions, user destinations, and an allocation of calls from the origination regions to the user destinations; a second means for receiving user routing criteria into the computer, the routing criteria being associated with the geographical maps being displayed; and a third means for composing at least one call-handling statement in the computer based on the routing criteria wherein the call-handling statement is configured for use by a network to route calls. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
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Specification