Assessment methods and apparatus for an organizational process or system
First Claim
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1. A method of using a computer to gather information about an organizational process or system, comprising:
- displaying on a display device computer driven questions, at least some of the computer driven questions being adapted to prompt an assessor who has at least some knowledge about the organizational process or system to numerically input on an input device of the computer the assessor'"'"'s perception of the capability of the organizational process or system to address an issue;
receiving a first numerical input from the input device of the computer, the first numerical input being stored in a memory of the computer, and the first numerical input reflecting the assessor'"'"'s perception of the capability of the organizational process or system to address an issue;
comparing within a processing unit of the computer the first numerical input to a first value, and, if the first numerical input has a first predetermined characteristic in relation to the first value, then prompting the assessor to identify evidence that supports the first numerical input, and if evidence is identified that supports the first numerical input, then validating the first numerical input for subsequent evaluation, and if the evidence is not identified that supports the first numerical input, then inhibiting validation of the first numerical input until the evidence is identified or until the first numerical input is changed to have a second predetermined characteristic in relation to the first value;
displaying on the display device computer driven questions that are adapted to prompt the assessor to numerically input a second numerical input on the input device of the computer, the second numerical input reflecting the assessor'"'"'s perception of how extensively the organizational process or system is deployed; and
receiving a second numerical input from the input device of the computer, the second numerical input being stored in a memory of the computer, and the second numerical input reflecting the assessor'"'"'s perception of how extensively the organizational process or system is deployed.
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Abstract
Method and apparatus for computer-aided assessment of organizational process or system. Method and apparatus are adapted to display computer displayed questions to an assessor, who then inputs numerical inputs relative to the assessor'"'"'s perception of the process or system. Filtering techniques inhibit entry of unsupported numerical inputs which may be untrue and/or exaggerated. Sequential questions used in combination provide more accurate assessment of the system or process, thereby enabling focused audits and/or inspections.
104 Citations
23 Claims
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1. A method of using a computer to gather information about an organizational process or system, comprising:
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displaying on a display device computer driven questions, at least some of the computer driven questions being adapted to prompt an assessor who has at least some knowledge about the organizational process or system to numerically input on an input device of the computer the assessor'"'"'s perception of the capability of the organizational process or system to address an issue; receiving a first numerical input from the input device of the computer, the first numerical input being stored in a memory of the computer, and the first numerical input reflecting the assessor'"'"'s perception of the capability of the organizational process or system to address an issue; comparing within a processing unit of the computer the first numerical input to a first value, and, if the first numerical input has a first predetermined characteristic in relation to the first value, then prompting the assessor to identify evidence that supports the first numerical input, and if evidence is identified that supports the first numerical input, then validating the first numerical input for subsequent evaluation, and if the evidence is not identified that supports the first numerical input, then inhibiting validation of the first numerical input until the evidence is identified or until the first numerical input is changed to have a second predetermined characteristic in relation to the first value; displaying on the display device computer driven questions that are adapted to prompt the assessor to numerically input a second numerical input on the input device of the computer, the second numerical input reflecting the assessor'"'"'s perception of how extensively the organizational process or system is deployed; and receiving a second numerical input from the input device of the computer, the second numerical input being stored in a memory of the computer, and the second numerical input reflecting the assessor'"'"'s perception of how extensively the organizational process or system is deployed. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. An apparatus adapted to gather information about an organizational process or system, comprising a computer system, the computer system including:
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a display device adapted to display computer driven questions; an input device adapted to transfer inputs from an assessor; a memory and a processing unit; and wherein the apparatus is adapted to; display on the display device computer driven questions, at least some of the computer driven questions being adapted to prompt an assessor who has at least some knowledge about the organizational process or system to numerically input on the input device the assessor'"'"'s perception of the capability of the organizational process or system to address an issue; receive a first numerical input from the input device, the first numerical input being stored in a memory of the computer, and the first numerical input reflecting the assessor'"'"'s perception of the capability of the organizational process or system to address an issue; compare within the processing unit the first numerical input to a first value, and, if the first numerical input has a first predetermined characteristic in relation to the first value, then prompt the assessor to identify evidence that supports the first numerical input, and if evidence is identified that supports the first numerical input, then validate the first numerical input for subsequent evaluation, and if the evidence is not identified that supports the first numerical input, then inhibit validation of the first numerical input until the evidence is identified or until the first numerical input is changed to have a second predetermined characteristic in relation to the first value; display on the display device computer driven questions that are adapted to prompt the assessor to numerically input a second numerical input on the input device of the computer, the second numerical input reflecting the assessor'"'"'s perception of how extensively the organizational process or system is deployed; and receive a second numerical input from the input device, the second numerical input being stored in a memory of the computer, and the second numerical input reflecting the assessor'"'"'s perception of how extensively the organizational process or system is deployed. - View Dependent Claims (23)
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Specification