Passive telephone monitor to control collaborative systems

• US 5,742,670 A
• Filed: 01/09/1995
• Issued: 04/21/1998
• Est. Priority Date: 01/09/1995
• Status: Expired due to Term

• Current Assignee: NCR Corporation
• Original Assignee: NCR Corporation
• Inventors: Bennett, Richard Lynn
• Primary Examiner(s): Kuntz, Curtis
• Assistant Examiner(s): LOOMIS, PAUL A
• Application Number:
  US08/370,514
• Time in Patent Office: 1,198 Days
• Field of Search: 379/93, 379/95, 379/201, 379/142, 379/34, 379/207, 379/245, 379/246, 370/60, 370/60.1, 370/62, 370/68.1, 370/94.1, 370/94.2, 370/85.13, 370/85.14, 370/400-402, 370/411, 370/422, 370/428, 370/429, 370/901, 395/200.08, 395/200.16, 395/200.2, 395/200.09, 395/200.04, 395/200.03, 395/200.15, 395/680, 395/682, 395/685, 348/7, 348/12-15, 455/5.1
• US Class Current: 379/142.04
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04M 11/06 Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
• CPC Class Codes: H04M 2207/203 composed of PSTN and data network, e.g. the Internet
• CPC Class Codes: H04M 3/567 Multimedia conference systems
• CPC Class Codes: H04M 7/0027 Collaboration services where a computer is used for data transfer and the telephone is used for telephonic communication

Abstract

A method and apparatus for using a passive telephone monitor to control collaborative systems comprising one or more local computers connected to one or more remote computers, wherein an image displayed on the local computer is substantially simultaneously displayed on the remote computer.

Claims

1. In a collaborative system comprising one or more computers connected together in a network and a voice telephone system, wherein at least one of the computers is connected to a voice telephone system, a method of managing shared workspaces, comprising the steps of:

recognizing when a voice call is made from a calling party to a called party through the voice telephone system;

communicating identification information for the voice call from the voice telephone system to the computer connected to the voice telephone system, wherein the identification information identifies the calling and called parties of the voice call; and

establishing a shared workspace on the network separate from but in parallel with the voice call between the calling party'"'"'s computer and the called party'"'"'s computer.

2. The method of claim 1, wherein the identification information comprises automatic number identification (ANI) identifying the calling and called parties of the voice call.

3. The method of claim 1, further comprising the step of mapping phone numbers associated with the voice call between the calling and called parties to corresponding network addresses of the calling party'"'"'s and called party'"'"'s computers.

4. The method of claim 3, wherein the mapping step comprises the step of accessing a table on the connected computer associating network addresses for the calling party'"'"'s and called party'"'"'s computers with the phone numbers for the calling and called parties of the voice call.

5. The method of claim 1, further comprising the step of replicating selected information displayed on the calling party'"'"'s computer at the called party'"'"'s computer.

6. The method of claim 1, further comprising the step of replicating selected information displayed on the called party'"'"'s computer at the calling party'"'"'s computer.

7. A collaborative system for managing shared workspaces, comprising:

(a) a plurality of computers connected together in a network, wherein at least one of the computers is connected to a voice telephone system;

(b) means, performed by the computer connected to the voice telephone system, for recognizing when a voice call is made from a calling party identified by a calling number to a called party identified by a called number through the voice telephone system;

(c) means, performed by the computer connected to the voice telephone system, for communicating identification information for the voice call from the voice telephone system to the computer connected to the voice telephone system, wherein the identification information identifies the calling and called numbers of the voice call; and

(d) means, performed by the computer connected to the voice telephone system, for establishing a shared workspace on the network separate from but in parallel with the voice call between the calling party'"'"'s computer and the called party'"'"'s computer.

8. The system of claim 7, wherein the identification information comprises automatic number identification (ANI) identifying the calling and called numbers of the voice call.

9. The system of claim 7, wherein one of the computers further comprises means for mapping the calling and called numbers of the voice call to corresponding network addresses of the calling party'"'"'s and called party'"'"'s computers.

10. The system of claim 9, wherein the means for mapping comprises means for accessing a table on one of the computers associating network addresses for the calling party'"'"'s and called party'"'"'s computers with the calling and called numbers.

11. The system of claim 7, wherein the means for establishing further comprises means for initiating a session between the calling party'"'"'s and called party'"'"'s computers on the network associated with the calling and called numbers of the voice call, so that the calling party'"'"'s and called party'"'"'s computers access the shared workspace across the network.

12. The system of claim 7, further comprising means for replicating selected information displayed on the calling party'"'"'s computer at the called party'"'"'s computer.

13. The system of claim 7, further comprising means for replicating selected information displayed on the called party'"'"'s computer at the calling party'"'"'s computer.

14. A program storage device readable by a computer, tangibly embodying a program of instructions executable by the computer to perform method steps for managing shared workspaces, the method comprising the steps of:

recognizing when a voice call is made from a calling party to a called party through a voice telephone system;

communicating identification information for the voice call from the voice telephone system to a computer connected to a voice telephone system, wherein the identification information identifies the calling and called parties of the voice call; and

establishing a shared workspace on a network separate from but in parallel with the voice call between the calling party'"'"'s computer and the called party'"'"'s computer.

15. The program storage device of claim 14, wherein the identification information comprises automatic number identification (ANI) identifying the calling and called parties.

16. The program storage device of claim 14, wherein the method further comprises the step of mapping phone numbers associated with the calling and called parties to corresponding network addresses of the calling party'"'"'s and called party'"'"'s computers.

17. The program storage device of claim 16, wherein the mapping step comprises the step of accessing a table on the connected computer associating network addresses for the calling party'"'"'s and called party'"'"'s computers with extension numbers for the calling and called parties.

18. The program storage device of claim 14, wherein the method further comprises the step of replicating selected information displayed on the calling party'"'"'s computer at the called party'"'"'s computer.

19. The program storage device of claim 14, wherein the method further comprises the step of replicating selected information displayed on the called party'"'"'s computer at the calling party'"'"'s computer.